Glenn Dunehew II
*** **** ****** *****, *************, GA 30045 . 770-***-**** .
********@*******.***
Account Manager - Employee Benefits - Insurance Professional
Objective To collaborate in a team atmosphere, interface with clients,
and build successful solutions for long term results.
Use strong work ethic for successful sales and extensive account
management.
To identify client needs through consultative analysis, solution oriented
reports and programs.
To form collaborative relationships with all levels of management and
employees.
To employ communication skills, data analysis and interpretive information
acumen.
Additional areas of expertise include:
Client and Key Account Management Sales Development and
Progression
Project Management and Implementation Client Proposal Development
Problem Solving and Service Management Leadership and Organizational
Skills
Professional Summary
. Created an independent agency from zero by generating leads, preparing
quotes, making face to face presentations, closing business and
implementing installation.
. Results oriented Account development of group accounts accounting for 65%
of agency revenue with individual business driven by referrals.
. Client services including plan analysis which helped one small group
curve geometric premium increases and decreased employee satisfaction by
changing plan administrators, underwriters, and carrier compensation plan
along with detailed expense reporting and analysis curving premium
increases while increasing plan flexibility and employee satisfaction.
. Achieved increase in programs with new and existing clients of agency to
total 40% of company revenues while building new block of business.
. Team building, partnered with an agent to upgrade one small life client
to a group client with 120+ employees. Converting the client into the
largest revenue generating plan within that agency while meeting the
client's goals of decreasing premiums, increasing benefits, and
administration ease and employee satisfaction.
. Developed competency in ASO, Partially Self Funded and Minimum Premium
plans.
. Continental Marketing/Pioneer Life: Presidents Round Table
. Expertise in MS Office including Excel, Outlook, PowerPoint and other
programs. Familiarity with other programs and aptitude for learning
proprietary programs.
. Strong project implementation, multi-tasking and organizational skills.
Education
University of Georgia at Athens, GA August 1983
Degree: Bachelor of Business Administration Major: Marketing
It's A M.U.S.T.: Insurance Sales Training by DPI in Athens GA Jan-Nov. 1999
State of Georgia Health and Life Insurance Licensed
Experience and Selected Achievements
Agent/Account Executive July 1995 - Current
Choice Insurance Agency - Lawrenceville, GA
. Built business from the ground up, generating prospects, growing account
base and developing client programs.
Agent/Employee Benefits March 1990 - July 1995
Harwell & Associates - Decatur, GA
. Specialized in employee benefits and health plans. Partnered with in-
house agents to upgrade many single product clients to multi-product plans
including group medical, retirement, life, disability and supplemental
products.
Director Campus Ministries August 1983 - March 1990
MCM/Cornerstone Christian Church - Lexington, KY
. Responsible for day to day management, training scheduling and evaluation
of staff over two university campuses exceeding goals.
. Developed, executed and oversaw innovative outreach events on several
campuses including implementation of computer database management program,
recruiting workers and program participants.
Job Profile
. Ability to move leads from prospects to sales to clients resulting in
ongoing relationships and multiple product sales.
. Develop sales strategy and implement process from initial contact,
proposals, enrollment process, underwriting and final confirmations.
. Demonstrating ability to build strong client relationships and account
development by focusing on assisting clients with service issues,
overcoming underwriting challenges, and cost factors.
. Developed specialty in employee benefits and health programs through
carrier analysis, plan understanding, enrollment and underwriting
experience.
. Handling service issues from accounting anomalies, billing reconciliation
and enrollments as well as problems solving claim issues whether arising
from reimbursement statements to provider diagnostic coding.
. Daily/Weekly time management and goal orientation for task management.