Real Estate Management

NATASHA ROBINSON SANTA CLARITA, CA CELL: 661-***-**** ***************@***.***

SUMMARY OF QUALIFICATIONS

Highly organized and detail-focused Real Estate Professional with ten years of proven experience focusing on

Commercial/Residential Mixed-Use Property Management, Business Development, Contract Administration and Project

Management. Highly analytical, with outstanding communication skills and learning abilities, interacts easily with all

personality types. California Real Estate Broker plus a Bachelor's degree earned with Highest Honors in Business

Administration. Expertise includes:

Acquisition and Management Commercial, Mixed-Use and Premier Residential Complexes: built and oversaw a real estate

commercial division for a private client in Los Angeles focused on apartment and industrial buildings valued up to $84 million by

capturing new markets and negotiating major contracts, yielding up to $5 million over a 3- year period.

Served as a point of contact for clerical personnel and public, trained new agents and staff on both routine and new organizational

procedures, instructions, and regulations.

Supervised Major Remodel and New Construction Projects Valued to $7.5 Million per Project

Oversaw Subcontractor Management & Lease/Contract Negotiation for All Trades and Developing Business Plans Resulting in

Full-Financial Funding for New Acquisitions.

Holding P&L Responsibility with Proven History of Increased Profits & Cost Containment.

Proven ability to identify and implement improvements to streamline processes and increase efficiency and productivity.

Excellent computer skills; proficient with MS Suite and able to learn proprietary systems/applications quickly and easily.

Skill Proficiencies

• • •

Budget & Financial Reporting Project Management on Strategic Planning

• •

Time and at Budget

Contract Compliance/Enforcement Staff Supervision

• Process Improvement

• •

Physical asset analysis & Records Control

• Construction Supervision •

preventive maintenance programs Personal and professional

• •

Workload Prioritization Leadership & Team Play integrity

PROFESSIONAL EXPERIENCE

Real Estate Portfolio Operations Supervisor

• Supervised a residential portfolio consisting of 250 garden style deluxe apartments; and 5 developments in rural and metropolitan

markets. Increased tenancy to 97.5% by implementing effective marketing and customer service programs.

• Directed and controlled financial and operational functions of a 220,000 sq ft, multi-use facility comprised of residential housing,

commercial offices, 3 shopping centers, 2 warehouses and 2 mini-market/gas stations generating revenues of $26 million annually.

Managed all real estate needs of a portfolio of properties: directed real estate activities, including strategic planning with internal

customers; completed market studies, developing and managing retail market coverage plans; strategically analyzed properties to

maximize returns; coordinated all activities with property management personnel; and consult with legal counsel on real estate

transactions and dispute resolution.

• Oversaw 15+ residential properties: discussed with client terms and conditions for providing management services, and drafts

agreement stipulating extent and scope of management responsibilities, services to be performed, and costs for services, plus

maintaining resident records and files for leases, rent and security deposits, etc. Monitored leases, scheduled rent increases, late

payments, collections, evictions, tenant move-ins and move-outs with proper documentation.

• Oversaw, developed and enforced the terms and conditions of the leases. Communicated with owners, on-site management, tenants

and vendors to ensure optimum performance of all properties and the tenants’ acknowledgement of the building operation policies.

Performed building inspections. Inspect vacant space frequently. Reviewed, approved, and processed all accounts payable and

receivable.

• Managed financial transactions and record keeping with strict attention to detail. Prepared monthly variance reports and helped

prepare annual operating expenses budgets for each property. CAM reports reconciliation. Directed preparation of financial

statements and reports on status of properties such as occupancy rates and dates of expiration of leases.

• Generated monthly statements and invoices for tenants. Handled and document all tenant complaints/concerns in a timely manner.

Oversaw contract bid and selection process for repairs. Monitored the maintenance activities to ensure tenant requests and

preventative maintenance programs are performed correctly and in a timely manner.

• Created and supervised maintenance schedules and repairs. Supervised maintenance of buildings and grounds. Maintained a

proper inventory of supplies and tools sufficient for providing service and maintain the property.

NATASHA ROBINSON SANTA CLARITA, CA CELL: 661-***-**** ***************@***.***

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Operations & Contract Management/Acquisitions & Market Analysis

• Work independently to negotiate transactions that meet or exceed predefined expectations. Performed financial analysis and

contract negotiations with property owners, executors, or their attorneys or representatives for purchase, sale, leasing and

management of real property and real property rights in complex real estate transactions ranging in size up to $35 million, including

REO properties and “Court Steps” acquisitions. Thorough knowledge of all Commercial and Industrial Leases. Implemented and

managed a variety of real estates transactions which will include any of the following specific responsibilities: resolution of

transaction-related issues; coordination and review of financial analysis; coordination of title insurance and resolution of title defects;

coordination of legal review.

• Determined feasibility of proposed commercial/residential and mixed use developments for investors and developers and evaluate

long range fiscal impact of proposed real estate developments and analyze economics of the proposal in real estate transactions

ranging up to $260M, including Economic, Technical, Schedule, Organizational, Cultural and Legal Feasibility study. Advised clients

relative to financing, purchasing, or selling of property.

• Supervised renovation of a 20-unit and 15-unit complexes valued in excess of $20 million with construction crews of up to 37

laborers, plumbers and carpenters. Consulted principals in renovation and labor costs totaling $5.3 million.

• Bid Management: reviewed and selected bids and proposals with proven history of bringing projects in on-time and at-budget.

Supervised construction schedules for all phases of work and delegated duties to site supervisors and leads.

• Building-Code Compliance: served as Construction Liaison to city and county building departments with responsibility for ensuring

permit compliance to required codes and facilitating inspections by building/permit officials.

• Recognized for maximizing profits by thoroughly analyzing each contract, job costs and controlling project budgets.

• Conducted site surveys and worked with architects and permit officials as needed.

• Consulted with Complex Manager in renovations to meet tenant and market needs.

• Insured the projects completion on-time and at-budget with no accidents or worker compensation claims processed during project.

Realtor

• Generated annual sales of $21 million marketing residential properties ranging in value from $150,000 up to $1.2 million and

receiving 8 Top Sales Awards.

Employment History

Operations & Contract Management/Acquisitions & Market Analysis, RE Broker, Gold Star Realty, Encino CA 2007-Present

Commercial Portfolio Management, Mount Properties, LLC, Los Angeles CA 2006-Present

Commercial and Residential Property Manager, Peninsula Property Management, Valencia CA 2000-2004

Realtor, Vintage Sotheby’s International Realty, Valencia CA 2000-2007

EDUCATION AND TRAINING

Bachelor of Business Administration degree earned with Highest Honors by R.O.D. Tech Design, 1980-1984

Real Estate Practice, Law, Economic, Finance by Kaplan University, 1999-2000, 2004, 2006-2007

QuickBooks Master Certificate by Real World Training, Inc. 2009

SPECIALIZED TRAINING/PROFESSIONAL DEVELOPMENT

• Real Estate Property Management, Law, Appraisal, Economics, Finance, Competitive Market Analysis

• Management: A Competency Based Approach

• Business Ethics

• General Psychology: Behavioral Models. Human Relations. Cultural Diversities.

LICENSES

CALIFORNIA REAL ESTATE BROKER License #01290564 by Kaplan University

AFFILIATIONS

• Member National Association of Realtors/Brokers, (2000-Present)

• Member Southland Regional Association of Realtors, (2000-Present)

• Member CRES’ Risk Management – Los Angeles County, (2001-Present)

• Member Property ID, (2006- Present)

TECHNICAL PROGRAMS

• MS Office Suite, QuickBooks Pro/Premier, Windows 98/XP/Vista, DataQuick, Commercial Alliance, LoopNet.

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