Human Resources Management

Linda Wilson, SPHR

*** ******* **** 856-***-**** (H)

Atco, NJ 08004 *****.**********@*****.*** 609-***-**** (C)

PROFILE

Human Resources professional and coach with demonstrated results in

delivering high quality, cost effective HR programs and models.

Experienced in integrating organizational strategy and employee focus to

produce values-based outcomes through collaboration and creativity.

Strengths include:

Strategic Thinking Situation Analysis

Problem Solving Project Delivery

Emotional Intelligence Change Agility

Negotiations Communication

PROFESSIONAL EXPERIENCE

VIRTUA HEALTH, Marlton, NJ

Vice-President for Human Resources, 2004-2008

Led the 70-member HR function including divisional and corporate services

for 8,000 employees. Administered $8M operational budget and $75M benefit

budget. Conducted annual Employee Opinion and Engagement Survey and

communication rollout resulting in overall Job Satisfaction and Engagement

scores as "Best in Class". Coached work groups and clients to increased

productivity. HR liaison in multi-disciplinary committees, task forces and

quality improvement teams.

Rebuilt recruiting function

. Hired 2,000 employees/year, from talent pool of 25,000

applicants/year.

. Reduced time to fill by 14%, saved $211,000/year in process

improvement.

. Developed behavioral based interviewing program, attained 86% approval

rating by managers.

. Partnered with internal clients on specialized searches, saved

$648,000 in one year in placement fees.

. Enhanced Employee Referral Program, increased ERP hires by 75%.

. Raised departmental Overall Job Satisfaction to 90th percentile.

Aligned benefits and compensation with organizational strategy

. Integrated employee health benefits with provider opportunities to

reduce cost by $3.1M and drove participation in low-cost plan from 27%

to 66%.

. Delivered Total Rewards training, improved Compensation/Benefit

satisfaction survey results to "Best in Class.

. Redesigned prescription plan, reduced costs by $569K annually.

Directed HR Information Services

. Developed individual compensation statements through PeopleSoft to

communicate total compensation.

. Created HR Dashboard of key metrics for real-time trending, decision

making and forecasting.

. Implemented on-line benefit enrollment, improved service to employees

and reduced errors and costs.

Vice-President for Human Resources (continued)

Directed Labor Relations

. Led negotiations for two contracts, representing 2,000 Registered

Nurses with no work stoppage, contract administration, arbitrations

and management education.

. Co-led successful union avoidance campaign.

Vice-President for Labor Relations, 2001-2004

Principal in concluding two contract negotiations with no work stoppage.

Led management teams in contract administration, arbitrations and

grievances.

. Conducted labor education and coached managers in contract

administration, labor and employee issues.

. Co-led successful union avoidance campaigns, including education and

communication to multi-level audiences, including staff, management,

executive leadership and Board of Trustees.

. As member of HR Leadership Council, reduced retirement benefit cost by

freezing defined benefit program and introducing a 401k plan.

Assistant Vice-President for Human Resources, 1983-2001

Assistant Director for Human Resources, 1981-1983

HR Generalist in compensation, benefits, recruiting, technology and labor

relations.

. Principal in establishing first contract with JNESO and first Virtua

contract with HPAE, professional RN unions.

. Co-led strategy development and implementation of three union

avoidance campaigns.

. Researched, designed and implemented

. Employee Dispute Process, replacing grievance program.

. PTO program, replacing traditional vacation, sick and holiday

programs.

. Paid decision making day in lieu of unpaid suspension.

. Voluntary Separation and Early Retirement programs.

. Integrated HR infrastructure, programs and structure from two legacy

organizations.

. Implemented PeopleSoft in 2000 and subsequent upgrades.

. Introduced Time and Attendance system and subsequent upgrades.

EDUCATION / PROFESSIONAL CREDENTIALS

MA, Human Resources, Widener University, 1985

BA, Business Administration, University of Delaware, 1972

Certified Coach, ICF, 2009

SPHR, Society for Human Resource Management, 1985

AFFILIATIONS

ASHHRA, current member

SHRM, current member

HEFCU, Board member, 1999-present[pic]

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