Project Management

Paul J. Waguespack

*** ******** **. *********** **, 01752 978-***-****

************@*******.***

OBJECTIVE

Obtain a full-time position where I can utilize my technical,

analytical and communication skills as well as my strong

organizational abilities, and my extensive product and technical

knowledge in the areas of application and systems engineering.

EDUCATION

Bentley College May 2004

Bachelor of Business Science, Computer Information Systems -

Waltham, MA

RELEVANT COURSES

Project Management in Software Engineering, Object Oriented

Programming with Java, Data Communications, Computing Algorithms and

Data Abstraction, Bentley College Trading Room, Information

Technologies, Information Systems in Business, World of Business,

Managing Teams, Legal Environment of Business, Mathematical

Analysis, Strategic Operations Management

COMPUTER SKILLS

IBM Websphere (6.1, 6.0 & 5.1), IBM MQ Server, IBM IHS Server, Linux

(RHEL3 and RHEL5), Oracle Server (10g & 9i), Sun iPlanet, Java

(JBuilder, C Visual Basic 6.0, SQL (Oracle 9i & 10g), HTML, XML,

XSLT, Visible Analyst, Putty, Microsoft Word, Excel, Project,

PowerPoint, FrontPage, Access, Outlook, Lotus Notes, TrackIt, Heat,

Clarify, Salesforce, Netscape Navigator, Internet Explorer, and

Windows (NT, 98, 2000, XP, 2003)

EXPERIENCE

Senior Implementation Engineer

October 2006 to Present

ACI Worldwide, Inc - Newton, MA (Formerly P&H Solutions)

. Trained by professional Application and Systems Engineers

. Fulfill a team lead role including tasks such as delegation,

escalation, and scheduling for the other members of the Application

Engineering team

. Gather technical requirements for client (mostly financial

institutions) builds and make logical decisions on hardware

requirements and tuning specifications

. Build multi-client outsourcing and standalone in-house

environments consisting mostly of Java driven Enterprise

applications

. Work in a DBA role during in-house implementations using mostly

SQLPLUS on Oracle enterprise systems

. Fulfill a sysadmin level role with regards to building both Linux

and Windows operating systems as well as installing base software

components and setting up user roles and permissions

. Responsible for batch and shell scripting used for either

automation (Windows Scheduler or CRON) or easy deployment purposes

. Plan, build, implement and support product upgrades and

conversions for both in-house and outsourcing clients

. Plan and run technical meetings with clients and 3rd party vendors

for various implementation and support projects

. Travel onsite to client locations to build out environments and

support product upgrades and implementations

. Work closely with Product, Program, Development (off-shore and on-

site), QA, Network Operations, and System Operations teams on

various infrastructure, operations, communications, and product

specific projects

. Primary technical representative for several inter-departmental

groups responsible for the slotting and planning of new environment

infrastructures, patch/hotfix deployments, security updates, and

other various build and maintenance projects

Outsourcing Operations Project Specialist

February 2005 to October 2006

P&H Solutions - Newton, MA (Formerly Politzer & Haney)

. Manage product upgrades for clients from an Operations and Product

Administration perspective

. Communicate directly with customer operations and management teams

on various production and project tasks

. Setup and maintain back-end server automation processes necessary

for end-to-end file processing

. Troubleshooting and escalating client testing issues ranging from

front-end UAT to file processing

. Work closely with several groups at all levels of production,

testing, management and support

. Work closely with Project Management and Sales in planning and

estimating resource requirements for various projects

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