Sales Customer Service

Beth Ann S. Hunt

**** ******** *****

Durham, NC. 27712

919-***-****

********@*****.***

OVERVIEW

Sales, marketing, customer service and writing professional with over 16 years combined

years of experience. Proficiencies include relationship marketing, interpersonal

communication, writing, proofreading, editing, and customer satisfaction and retention.

Excellent computer skills including Microsoft Word, Excel, PowerPoint and SalesForce.com.

EXPERIENCE

HENDR ICK DURHAM AUTOMALL, Durham, NC 2/2010 – Present

Service Business Coordinator (part- time position)

• My primary task is securing new business for the service department. I am

p rospecting for new customers by phone, email and initiating marketing campaigns in

order to complete this task.

WEICHERT, REALTORS, Mark Thomas Properties, Durham, NC 8 /2009 –

1 /2010

Sales Activities Coordinator (part- time position)

• Assists with prospecting and recruiting new agents for the business – still do this job

on an “as-needed” basis.

• Handled all open house marketing activities for agents.

T BM CONSULTI NG GROUP, INC, Durham, NC 7/2006 – 4/2009

Customer Development Specialist for the TBM LeanSigma I nstitute

®

• My primary role was selling training workshops to prospective and existing TBM

clients. I exceeded my sales targets in 2007/2008 by making sales phone calls, sending

out email blasts with phone follow up, direct mail marketing pieces, internet research,

p rospecting, new business development, as well as leads from TBM consultants.

• Responsible for filling TBM user’s conferences and networking with clients who

attended TBM related conferences.

FIRST CITIZENS BANK, Raleigh, NC 11/2005 – 7/2006

Private Client Group Account Specialist

• Supported the Managing Director and Relationship Manager in the servicing of their

client accounts.

• Responsible for designing sales collateral & implementing marketing strategies to

help attract new clients.

N ORTHWESTERN MUTUAL FINANCIAL NETWORK, R aleigh, NC 4 /2004 – 10/2005

Associate Agent/Marketing Assistant

• Handled all underwriting inquires, investment processing, client communication,

i nsurance proposals, transcription, and office operations.

• Responsible for marketing the agent by contacting existing clients for repeat business,

p rospecting new clients, preparing reports on a daily basis, maintaining client files

and keeping the Web site updated. Initiated Marketing Campaigns to help expand

client base and retain existing clients.

FEDERATED INVESTORS P ITTSBURGH, PA 7 /1997 – 9/2003

Communications Specialist 2001 - 2003

Marketing Communications Assistant 1999 - 2001

Client Service Representative 1997 - 1999

EDUCATIO N

U NIVERSITY OF PITTSBURGH B ACHELOR OF A RTS 1992

Pittsburgh, PA Communications

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