Technical Support Machine

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LEE TZE HAU

Contact Info

Address : *,******* ****** *** *,Desa ara,11900 Bayan Lepas,

Penang,Malaysia.

Mobile No. : +601********

Email : **********@*******.***

Personal Particulars

Age : 25 years

Date of Birth : 8 Nov 1984

Nationality : Malaysian

Gender : Male

Marital Status : Single

IC No. : 841***-**-****

Passport Number : A18613784

Permanent Residence : Malaysia

Educational Background

MLVK Level 1,2 & 3

Field of Study :Advance Computer Numerical Control

Machining (CNC)

Major :Mechanical

Institute/University :PSDC

Date End :Dec 2003

Diploma

Field of Study : Engineering (Electrical/Electronic)

Major : Electronic

Institute/University : Institute ITP

Date End : April 2007

Graduation Date : Oct 2006 Languages

(Proficiency: 0=Poor - 10=Excellent)

Language Spoken Written

English 8 8

Bahasa Malaysia 8 8

Chinese 8 7

Other Languages/Dialects

ENGLISH. BAHASA MALAYSIA. MANDARIN. CANTONESE. HOKKIEN

Employment History

RGB SND BHD

Position Title : TECHNICAL SUPPORT

Position Level : Sr Technician

Specialization : Electronics/ IT Systems/ Installation/ Repairing

/Recondition

Industry : Gaming

Duration : April 2007 - Oct 2009

Work Description:

RESPONSIBILITIES:

1. Arrange of technicians to perform installation, Main servicing and

trouble-shooting of various types of electronic equipment in local

club or casino .

2. Perform system network and application installation to slot machines.

Such as SIP,Dacom system,Smart link,SCT .

3. Perform slot machine recondition,such as machine Aristocrat,AGT,Aruze,Alfastreet,Atronic,Bally,Elaut,IGT,RGB Games,Sigma,Star

Games,WMS,X-Tale.

4. Perform casino machines Installation & relocation.

5. Troubleshooting the hardware, example: Monitor PCB board, shuffle

machine, chipper machine and machine main board.

6. Perform installation, maintenance,relocation and repair of slot

machines, all table gaming equipment and slot system.

7. Perform regular preventive maintenance for the slot and table game

electronic equipment.

8. Perform Kobetrons check when requested by Slot Operations.

9. Perform trouble-shooting on all electronic gaming devices like the

slot system, media system, progressive system, logic boards and other

boards.

EXPERIENCES GAINED:

1. Achieve independency of handling tasks at anywhere.

2. Experience in planning and setting up a giant size casino.

3. Experience in dealing with multi national people to accomplish

projects in a given timeline.

4. New club setup & Machine installation with jackpot at Cambodia.

5. Experience in handling various types of table gaming systems.

6. Experience in Table installation Example Roulette wheel, table layout,

Shuffle machine.

7. Experience in table game and slot machine trouble-shooting.

8. Provided technical support for casinos and clubs at Malaysia,

Singapore, Cambodia and Star Cruises.

ACCOMPLISHMENT:

1. Successfully accomplished assigned projects in the given deadline.

2. Qualified to be sent by company to oversea to handle project.

3. Qualified to be sent by company to Star Cruises for machine monthly

servicing and repairing.

Additional Info

Awards:

Certified Machining Training at Prodelcon Sdn Bhd, Certified EDC Training

at Komag USA(M) Sdn Bhd, Certified Paycheck printer training at Nanoptix.

Personal Strengths:

Proactive and a team player.

Fast learner and willing to take new challenges.

Capable to lead a team in a given project.

Pleasant personality and good working relationship with colleagues and

vendors.

Job Preferences

Expected Monthly Salary : Negotiable

Willing to Travel : Yes

Willing to Relocate : Will Consider

Possess Own Transport : Yes

Availability : Immediately

Contact this candidate