Engineer Manager

DONALD JAMES PIZZUTI

**** ********* ****

Redondo Beach, CA 90278

Cell#310-***-**** H-310-***-****

Twenty-five years experience in computer sales and service with

companies in southern California. Field engineer positions servicing multi-

platform vendor equipment ranging from mainframe equipment, midrange

equipment, mini and super mini computer systems, personal computers, local

area networks, ATM equipment, bank sorters and imaging equipment. My

experience also includes printer equipment (laser, dot matrix, shuttle,

band, etc,) and POS systems in retail, banking, airline and aerospace

industries around southern California.

Responsibilities included equipment maintenance, response to

hardware failures, interaction with managers and technical support teams,

troubleshooting and problem resolution. I have good mechanical and

technical abilities and work well in a team environment and am available

for interviews immediately upon request.

Work History

Memorex Telex Corporation

Santa Clara, CA

Field Engineer 5/1983-12/1989

First response troubleshooting and repair of IBM plug compatible terminal

equipment, printers, remote controllers, tape drive, disc drive, and other

peripherals.

Decision One Corporation

Fraser, PA

Sr. Field Engineer/ manager 1/1990 - 9/1998

Field Engineer position servicing locations throughout southern CA.,

including LA County offices and facilities, aerospace facilities, prisons,

libraries and banks. Responsible for managing on/site customer problems,

managing service territories, delegating engineer responsibilities to teams

of field engineers.

OneSource/AllStar Consulting

Baltimore MD

Sr. Field Engineer/Field Manager 10/1998-current

Serviced and maintained contract equipment for this Houston-based third

party service company. Managed accounts with sub-contracted IBM and HP

service calls in retail and corporate environments. Point of sale

equipment, printer equipment, router and network troubleshooting,

installation and upgrades of all equipment.

Service contracted PC and laptops, medical scanning and printing machines.

A plus certified with experience on all Windows based and Unix operating

systems.

EDUCATION

AA degree-Electronics

Pierce Jr. College

Woodland Hills CA 1978

BA degree-Education

CSUN Northridge CA 1981

Control Data Institute

Woodland Hills CA

Computer Technology Degree

1983

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