Project Manager

Zelda Webb, PMP

www.linkedin.com/in/zeldawebb

**** ********* ******

Naperville, IL 60564

Home: 630-***-**** *******@*********.***

SUMMARY

A Project Management Professional with over eleven years experience leading

project teams that aligned business values by setting appropriate goals,

policies, and procedures. Have a track record of delivering 90% projects

on time and within budget. Managed project planning, estimation,

execution and implementation phases of project. Negotiated creative, yet

realistic solutions that satisfied business goals and exceeded customers'

expectations ahead of time and within budgets. Willing to embrace new

ideas and methods that expand my personal growth and challenge my

professional horizons.

AREAS OF EXPERTISE & QUALIFICATIONS

. Managed complex technical architectures involving multi-tier

client/server projects from inception to completion having identifiable

quality, cost and time constraints and managed these deliverables

accordingly.

. Managed the deployment of quality project products on-time and within

budget

. Applied WBS to projects to track all tasks and milestones

. Proficient with full and iterative life cycle process

. Utilized MS Project to track the progress of the development and

deployment projects.

. Led and coordinated small and large software development and deployment

teams comprised of local and offshore individuals with diverse skills and

backgrounds to support project deliverables.

. Demonstrated the ability to work independently or within group settings.

PROFESSIONAL EXPERIENCE

RGIS, Romeoville, IL 2010 - Present

Inventory Auditor

Achieved established average per hour counting goals while ensuring

accuracy and integrity of the data collected.

. Count merchandise for various retailers and entered information into RGIS

equipment to provide an accurate count of stock levels.

LUCENT TECHNOLOGIES, Naperville, IL 1997 - 2009

IT Project Manager

Planned, organized, monitored and controlled the development and delivery

of projects.

. Managed projects ranging from 5 to 20+ engineers and over $4M of company

revenue.

. Utilized extensive MS application experience and adhered to quality

standards (CMMI, ISO, and TL 9000).

. Scheduled development, creation of essential documents such as project

plans, software update plans, upgrade and migration plans, risk and

contingency plans, quality control, resource management, issues

management, change management, and post mortem communications.

. Managed projects and processes that spanned across multiple

departments/groups/countries and ensured that projects completed

successfully.

Zelda Webb, PMP Page Two

. Managed software development and hardware projects on-time and within

budget.

. Conducted weekly status reviews, facilitated status meetings and prepared

weekly project status reports that kept all stakeholders informed.

. Used SharePoint to store project plans, action items and risks.

. Obtained software development estimates and commitments for projects that

leveled expectations for budgets and meeting deliverables.

. Created and managed software update schedule to meet the need of the

customers

AT&T, Naperville, IL 1989 - 1997

Software Tester

Software quality assurance and testing experience in a wide variety of

environments that included functionality, compatibility, reliability,

usability and related test methodologies. Led creation and execution of QA

and testing processes, test strategies and plans, and bug documentation and

regression.

. Developed features, regression and manual test scenarios,

generated/executed scripts, reported upon and coordinated test

activities.

. Developed and wrote strategy documents and test plans.

. Received recognition for being part of a team that was able to develop

and deploy a project with quality within a three-month time frame.

. Created and managed software update plan to support customer needs.

. Worked with on-going support team to deliver bug fixes to customers in a

timely manner.

. Collaborated / partnered on a cost avoidance case, which saved the

company $162,000.00; converted over 4,000 tests to a new database.

CERTIFICATION

Project Management Institute, Project Management Professional (PMP), 2005

EDUCATION& TRAINING

Rethinking Project Priorities Workshop, Gantthead Training Program, 2009

Agile Project Management Workshop, Gantthead Training Program, 2009

Managing Projects to Deliver Maximum Business Value Workshop, Gantthead

Training Program, 2009

Integrating Project Management & Six Sigma Workshop, International

Institute Learning, 2009

SAP R/3 Workshop, Local Library Training Program, 2009

M.S., Computer Science, Illinois Institute of Technology

B.S., Computer Science, University of Arkansas at Pine Bluff

CERTIFICATE

Production and Inventory Management, University of Illinois-BIS

APICS (American Production and Inventory Control Society)

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