Quality Manager

** ******* **

Springfield, MA *****

Joseph Edward Brown Jr. Telephone 413-***-****

Cell (413) 636-

2276

Email *********@****.***

Summary

Experienced manager with expertise in heavy machine assembly, machine

tool, large scale hydraulic and pneumatic Electro mechanical

machinery, sub assemblies and electro mechanical equipment.

Professional Experience

3/05 - 5/09 Harvey Building Products 1400 Main St, Waltham, MA

Tel: 781-***-****

800-***-****

Title: Manufacturing Supervisor

Awards and Achievements

. Received Quality Award for developing and implementing a viable strategy

to reduce repetitive engineering and increase overall bill of material

throughput ( Emhart Glass)

. Significantly reduced reamer product line rejection rate from 18 percent

to .02 percent; a 900 percent decline (Custom Carbide)

. Eliminated the third shift, which ultimately yielded an increase in

efficiency, output and product quality through two shifts (Custom

Carbide)

. Obtained GE Tool Supplier Certification - Established the quality manual

and lead the Quality team .(Custom Carbide)

. Developed and implemented the first product cellular manufacturing unit

at Emhart Glass

. Senior member Society of Manufacturing Engineers

Highlights of Qualifications

Total quality Improvement

. Drafted and implemented a comprehensive plan for total quality

improvement

. Authored a quality manual, which was distributed to all employees

. Instituted a total quality team, whose mission was to ensure all

standards of quality and efficiency were achieved, if not surpassed

. Reengineered the shop floor to yield higher levels of productivity

. Developed and facilitated regular employee training programs

. Continuously monitored and evaluated dedication to quality, value added

and overall results

. Improved upon and systematically defined steps in the manufacturing

process

. Developed and maintained metrics related to quality, product cycle time

and on time delivery

. Defined product inspection processes to ensure commitment to product

quality and process integrity

. Properly disposed of products not conforming to standards quality

. Established and implemented and MRP system

. Installed state of the art technologies in order to remain competitive

and in step with dynamically changing markets

. Addressed both positive and negative feedback received by customers and

clients. Also made viable modifications for maximum customer

satisfaction.

Education / Training

American International College ________ Springfield, MA - BA Business

Administration

Northampton Junior College ___________ Northampton, MA - A.S.

Associate in Science

Springfield Technical Community College - Springfield, MA Various Business

Courses

- 15 Credits

TSG by Dan Dimancescu, Product development as Horizontal Process Management

American Management Association, Management skills and techniques for new

first -line supervisors

Glinos Management group, Advanced Supervisors training

Black & Decker Consulting Group, Cellular Manufacturing Concepts

Emhart Glass Corporation, total Quality Awareness Communication/Group

Dynamics seminar (1

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