Sales Manager

D. Michael Goss

**** ** ***** ******, *********, Oregon 97060 503-***-****

****.****@*******.***

Summary of Dramatic increases in sales, profits, customer

Accomplishments loyalty and employee satisfaction, through

exceptional sales and sales leadership in B2B and

B2C environments.

Sales

Accomplishments Increased branch sales by 480% in one year, in a

market where the company had a bad reputation due

to the actions of the previous manager.

Successfully sold products which were considered

commodities, by personalizing the customer's

experience.

Sales Leadership Led an eighteen-branch company to a $58 million

Accomplishments annual increase, while competitors were failing.

Initial sales, up-sells, cross-sell referrals and

corporate profits increased as a direct result of

my Selling Skills Academy.

New customers and additional sales resulted from my

Business Building After Hours seminars.

Additional sales and increased employee

satisfaction resulted from my weekly Success

Stories. The stories celebrated the success of an

employee who enriched a customer. The stories also

served as an example for others.

Senior Vice President, Sales Manager

Examples of President: Sales, Installation, Training and

Positions Held Support

Seminar Leader

Branch Manager, Million Dollar Sales Rainmaker

College Business Instructor

Education Portland State University, Portland, Oregon

Bachelor of Science Degree in Business

Administration.

Civic Chair, Troutdale Public Safety Advisory Committee

Participation Member, Troutdale City Budget Committee

Veteran Staff Sergeant, U.S. Air Force

Aircraft Inertial Navigation Systems Technician and

OJT Trainer.

Awarded the Air Force Commendation Medal.

Honorable Discharge.

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