Robert J. Feleppa
Simpsonville, S.C. 29681
864-***-**** ********@*******.***
Work Experience
April 2000 through March 2009: Kyrus/Agilysys Corporation, Greenville S.C.
Senior Customer Engineer
. Responsible for Repair Depot project management including establishment
of test methods, writing test procedures, and design of experiments.
Specification and procurement of test instrumentation and replacement
components utilized in servicing various point of sale systems.
. Provided training, technical support, and technical writing requirements
to all test and repair areas within Depot Services operations including
testing and troubleshooting analog, digital, and wireless circuitry to
system and component levels.
May - August 1998 : Tekton Resources (contract work for Fluor Daniel Corp.)
August 1998 to September 1999 : MicroAge (outsource work for Fluor Daniel
Corp.)
Computer Support Specialist
. Responsible for the development and maintenance of software load
standards. Performed network configuration, HW and SW installation,
diagnostics, modification, preventative maintenance and repair of
computer equipment. Developed technical information for Help Desk
databases, as well as installation and troubleshooting documentation for
distribution to technical staff.
June, 1994 to October, 1997
BPM Technology, Inc., Greenville, S.C.
6-94 - Engineering Technician
. Member of founding development team. (Personal Modeler 3D Printer)
. Responsibilities included engineering staff support in the design,
prototyping, debugging, calibration and testing of new electronic,
mechanical, and system designs.
. Design and documentation of all wiring harnesses and electronic
enclosures.
8-95 - Promoted to Senior Systems Technician
. Additional responsibilities included providing training and technical
support as required to all test areas within manufacturing operations.
Managed test department.
. Design and development of all test processes and fixtures utilized within
manufacturing operations. Evaluation, procurement, and calibration of
all electronic test equipment.
. Worked with engineering groups to support new product development.
Implemented and provided training for new processes and procedures.
. Assisted in compliance testing and certification process. (U.L. and
F.C.C.) Developed and implemented compliance test processes for
manufacturing operations.
Education and Certifications
Island Drafting and Technical Institute, Amityville, N.Y.
AOS Diploma - Electronics Technology
Greenville Technical College, Greenville S.C.
Certificate - Technical Writing
COMPTIA A+ Certification