Customer Service High School
Resume:
Elwood T. Wirick III
*** ********* **. ****, **** 45323, H. 937-***-**** C.937-***-****
abm16a@r.postjobfree.com
______________________________________________________________________
Objective
To obtain an entry level position in the Information Technology field,
where the certification of a CompTIA A+ Technician will be utilized.
Education
New Horizons Computer Learning Center, Fairborn, Ohio
. Certified CompTIA A+ Technician - 2009
. Currently enrolled and taking CompTIA NET+
. Future courses: CompTIA SEC+, MCITP
Northwestern High School, Springfield, Ohio
. Diploma
Qualifications and Skills
. CompTIA A+ Certification
. 11 years of customer service experience
. Solved network problems
. Constructed end user workstations
. Well organized
. Great problem solving skills
. Solid oral communication skills
. Manage time wisely
Professional Experience
Checker/Hostler, A.B.F. Freight Systems, Dayton, Ohio
Part Time - June 2000 to July 2004
Full Time - July 2004 to August 2008
. Demonstrated superb customer service while servicing customers' needs
. Devised and implemented solutions to precisely place freight to ensure
safe load placement
. Worked with a coordinated team to reduce the amount of time freight
was in the yard
. Expedited the efficient loading/unloading of freight in a limited
amount of time
Checker, Yellow Freight Systems, Dayton, Ohio Part Time
September 2003 to December 2003
. Maintained and organized bills of lading for proper placement
. Ability to adapt to new equipment
. Operated heavy equipment
Continued...
Page 2
Elwood T. Wirick III
______________________________________________________________________
Mason Help, Gregg Grimm Contracting, Springfield, Ohio
March 2003 to June 2004
. Organized materials to decrease time on the job
. Taught new employees proper technique to manufacture necessary
material
. Assisted with the proper laying of material to increase overall
production
Material Handler, C.B.S. Personnel Services, Springfield, Ohio
October 2001 to May 2002
. Picked tickets for shipping and receiving
. Maneuvered product from storage shelves to shipping crates
. Utilized scanning equipment to ensure correct orders were shipped
Cashier/Bagger/Stocker, Howard's IGA, Fairborn, Ohio
September 1997 to February 2000
. Delivered excellent customer service by transporting customer's goods
to their vehicles
. Maintained an efficient cashier's lane
. Influenced timely completion of product from truck to shelf
References
See Enclosure.
Enclosure
References for Elwood T. Wirick III
______________________________________________________________________
Dave Ingram
Damage Prevention Analyst
New Page Corporation
8540 Gander Creek Drive
Miamisburg OH 45342
937-***-**** (Direct Line)
abm16a@r.postjobfree.com
Collette Friessen
540 Brunswick Dr.
Enon, Ohio 45323
abm16a@r.postjobfree.com
Gregg Grimm
1257 Victory Rd.
Springfield, Ohio 45504
Tyler Ogden
7378 Grayson Dr.
Springfield, Ohio 45502
abm16a@r.postjobfree.com
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