Manager Human Resources

Donald Dufinetz

***** **** ***** ***** ( Fishers, Indiana 46037

317-***-**** ( *********@***.***

Operations Executive Profile [pic]

Building Corporate Value ... Start-up & High-Growth Industries ...

Award-winning and enterprising leader offering a sophisticated

understanding of business processes, systems, and technologies that create

world-class operations. Credible consultant in analyzing and developing

break-through solutions that balance business goals with internal

performance indexes transcending finance, marketing, manufacturing,

service, quality, and employee performance. Accustomed to senior roles

requiring an industrious spirit, break-even analysis expertise, high-stake

decision-making, and the ability to organize people and resources to

overcome complex business challenges. Leader of exceptional rather than

expected results.

Key Strengths

Multi-site Operations Leadership ... Global Business Forecasting & Planning

... Fiscal Analysis / Profit & Loss

Marketing Management ... Quality Engineering ... Process Improvement & Re-

engineering

Policy & Procedure Development ... Information Technology ... Human

Resources

Performance Metrics & Best Practices ... International Leadership ...

Workforce Planning & Optimization

Team Building & Mentorship ... Critical Problem Resolution

Career History [pic]

PREFERRED SOURCING LLC - Indianapolis, IN 1998 to 2009

Established an exemplary record of senior leadership achievements as a key

stockholder for a specialized technical staffing service providing

specially trained employees to automobile manufacturers and related

suppliers.

Senior Vice President - Operations, 2005-2009

Directed operations for eleven business units across the United States,

Canada, Mexico, and China. Met profit and loss and Return-on-Investment

(ROI) goals by assuming leadership in the areas of strategic analysis and

planning, business development, marketing, financial leadership, production

planning, quality assurance, human resources, information technology,

engineering, and enterprise-wide performance management. Directed

management staff across all business units. Transformed start-up

entrepreneurial organization into proven industry leader.

. Grew annual sales from zero to more than $40M with 500+ direct employees

and 500 contract personnel; instituted Key Performance Indicators (KPI)

that generated $6.1M in sales during the first year.

. Enhanced performance metrics benchmarking by designing and implementing

an intranet-based version of the Kaplan and Norton's Balanced Scorecard

(BSC) system to maximize documentation and collaboration.

. Determined commercial viability by evaluating the ROI of new services

and projects; subsequently supported new ventures via capital investment

management / budgeting and business action planning.

. Decreased annual break-even analysis sales $26M within one year after

developing and implementing individual business unit break-even models.

. Led company to being recognized by the Indianapolis Business Journal as

one of the "Top 25 Fastest Growing Private Companies" in the Greater

Indianapolis area.

. Selected by Ball State University faculty to receive the "Blue Chip

Award" as recognition for overcoming great adversity to build a strong

and successful company.

Vice President, 2004-2005

Accountable for recruiting and directing corporate support managers in the

areas of financial control, marketing, human resources, information

technology, quality assurance, and engineering; oversaw an annual budget of

$4M.

. Increased business development opportunities by identifying,

structuring, and securing agreements with Original Equipment

Manufacturer's (OEMs) and suppliers.

. Masterminded a 12-month rolling with a three-month forward forecast to

accurately measure and plan for short-term activity.

. Decreased company healthcare expenditures 50% after analyzing and

selecting an HRA alternative program for employees.

. Cut turnover and enhanced growth after transforming the company's

compensation program; defined floor / ceiling rates per job class,

instituted annual cost of living and KPI adjustments, and awarding VIP

bonuses for outstanding performance.

Operations Manager, 1998-2004

Launched and administered enterprise-wide business units systems

transcending finance / accounting, marketing, human resources, information

technology, and quality. Implemented innovative programs that included

cutting-edge accounting platforms, advertising / marketing strategies

(direct mail, web, trade shows, promotions), and human resources practices

(healthcare and retirement administration).

. Led company in achieving multi-site ISO 9002 certification by overseeing

the quality manual documentation procedure process.

. Cut customer returns and billing discrepancies 50% after spearheading

the implementation of a customized web-based software solution impacting

order processing.

. Achieved an overall inspection Parts per Million (PPM) rate below 10

after standardizing and auditing key operational processes.

. Enhanced the financial literacy of all Business Unit Managers by

training in the areas of annual budgeting, monthly reporting, and

expenditure management; strategies resulted in an 18% contribution

margin.

RECOIL USA - Indianapolis, IN 1988 to 1998

Recoil is an Australia-based manufacturer of thread repair and thread

creation systems acquired in 1995 by Kaynar, a $150 million California-

based international aerospace fastener manufacturer. Introduced Recoil and

Keysert brand specialty fastening systems to North American industrial

distributor and OEM marketplace. After Recoil sales grew from $1 to $7

million (making it the largest division within Recoil), was promoted to

Division Manager for North America. Had P&L responsibility, overseeing

sales, marketing, purchasing, logistics, and customer service.

Division Manager, 1993 to 1998

Marketing Manager, 1988 to 1993

* * * * * *

Prior leadership career with Edward W. Daniel Company (Marketing Manager)

and Hitchcock Fleming Advertising Agency (Account Executive) available upon

request.

Education [pic]

MIAMI UNIVERSITY - Oxford, OH

. Bachelor of Science in Marketing

Certifications: Balanced Scorecard Practitioner (BSCP)

Publication Contributions:

Dufinetz, Donald. "Supply Chain Management: Third-party solution providers

can help within emerging markets." Quality Digest Magazine.

Print.[pic][pic][pic]

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