Quality Assurance Control
Resume:
LEONARD M. LIGON, JR
CHESAPEAKE, VA 23320 <> "" "LEONARD M. LIGON, JR
CHESAPEAKE, VA 23320" "Type your address here" LEONARD M. LIGON, JR
**** ****ER STONE COURT
CHESAPEAKE, VA 23320
********@*******.***
OBJECTIVE: Support Specialist
A position where proven technical skills would be
utilized.
PROFILE: Experienced with Windows NT, Windows2000,Windows XP
and Microsoft Office.
Knowledge of PC setup and installation, as well as
various peripherals.
Experience training individuals on Windows and
proprietary software.
EMPLOYMENT: United States Coast Guard Exchange System
2006-2008
Help Desk Specialist for POS and Laptop system for
the Exchange Service of the Coast Guard. I
configured hardware and software for the Coast Guard
and resolved operating issues remotely
United Parcel Service, Virginia Beach, VA.
2000-2006
Computer Technician
Build and deploy PCs on Windows 2000 platforms.
Install UPS proprietary software. Responsible for
training customers and responding to and resolving
trouble calls from customers.
Dollar Tree Chesapeake, VA 1998-1999
Computer Help Desk
Responsible for assisting store personnel in
resolving hardware and software issue via the
telephone.
Gained excellent experience in system operations and
various types of hardware and software.
Gateway Computers Hampton, VA 1997-1998
Quality Control Technician
Performed final quality check on Pentium class
computers. I worked as an integral team member to
assure all specifications and quality assurance
goals were met.
Napa Auto Parts Chesapeake, VA 1989-1995
Operations Manager
Oversaw many phases of operations with emphasis on
computer operation, sales, and personnel
EDUCATION: ECPI College of Technology Virginia Beach, VA
1995-1996
Major: Computer Technology
Courses included Networking, Operating systems, and
PC hardware maintenance.
Strayer University
Bachelor's program in Computer Networking
2006
TECHNICAL: Comptia 1999
A+
Received my A+ certification in June 1999.
Contact this candidate