Sales Services
Resume:
TYRONE GRIGGS
*********@*****.***
New York, New York 10031
Leader in the IT marketplace for more than 20 years, developing unique IT
and sourcing strategies for clients in the insurance, retail, public
utilities, and financial marketplaces. Skilled in Technical Client Sales,
Network Engineering Consulting, Executive Account Management, and Technical
Solution Management.
SUMMARY:
SALES & STRATEGIC OUTSOURCING
PROJECT MANAGEMENT
PROCUREMENT & SOURCING
Possess extensive experience in leading/negotiating large complex sourcing
agreements, and consultative sale of outsourcing/managed services deals.
Oversaw strategic development and planning, implementing enterprise-wide
plans to deliver a competitive edge and provide cost savings to clients.
Highly successful selling telecommunications services directly to clients,
including: May & Robinson Store brands, Sears Stores, and Discover Card.
Completed software/hardware agreements for Cisco Systems contracts, Avaya
platform agreements, and application licenses for IBM Lotus/Notes & SAP
systems.
Successfully Lenovo deal, 3-year $550MM global Strategic Outsourcing
contract with IBM: scope of services included data centers, midrange server
operations, help desk, asset management, global data/network
infrastructure, and applications & middleware.
Led and signed major deals in various marketplaces: Gap Stores (5-year
$850MM full scope deal), Cigna Insurance (3-year $521MM deal), and Allstate
Insurance Company (10-year contract with annual revenues of $150MM in
telecommunication & network infrastructure services).
HIGHLIGHTS:
LENOVO: Directed the global team, establishing the first Lenovo global
infrastructure enterprise, 2006. Enabled launch of Lenovo's new PC Product
and Services business to the world marketplace, via this ground-breaking
initiative. Coordinated implementation of new global infrastructure
consisting of mega data center in Beijing, China, an integrated global
Server platform, and their internal SAP & Lotus/Notes application services.
Successfully sourced and negotiated all contracts, including: global data
network, server/network LAN equipment, and infrastructure software licenses
for Cisco, Avaya, Lotus/Notes, and SAP.
ALLSTATE INSURANCE: Led the team responsible for sourcing the first U.S.-
wide Frame Relay transport network for Allstate Agency business, 1992.
Directed infrastructure strategy and design services, in addition to global
hardware, software, and Telecommunication sourcing. Successfully negotiated
sourcing agreements that delivered annual savings to Allstate for their IT
data center infrastructure, desktop platforms, and U.S./global transport
infrastructure. Provided data center design and implementation services
throughout 18 year tenures, resulting in successful deployment of
Allstate's global mega data centers: represented annual spend of $300MM-
$500MM in server/application services (suppliers: IBM, Sun, Cisco, Oracle,
etc.).
PROFESSIONAL
EXPERIENCE:
IBM CORPORATION, Chicago, Illinois
1984 to 2009
IBM Business Transformation Outsourcing:
Strategy & Sourcing (2008 to 2009)
Directed successful assignment managing global Telecommunication sourcing
services for the Colgate-Palmolive Corporation.
Led negotiations on all global contracts and emerging technology
initiatives,including: contract leasing agreement and regional/country
agreements for equipment & software licensing.
Accomplishments
Successfully built regional & country supply chain processes for Colgate.
Established strategic global partnerships with key Suppliers.
Created synergies between IT, procurement, finance, and legal departments
to facilitate streamlined operations and implement cost savings.
Participated in development of 5-year roadmap to enhance Colgate-
Palmolive's global procurement strategy, enabling convergence of
communication infrastructure integrating all strategic Suppliers (such as
Verizon Business, Cisco, IBM, and SAP).
IBM Global Services IT Outsourcing:
Consultant Technical Solution Manager (2003 to 2007)
Oversaw complete technical design & sourcing of U.S. and global based
outsourcing solutions, sold to customer across all industries and
marketplaces.
Sold networking and IT infrastructure solutions, providing consultative
services focused on global converged communications; specialized in Contact
Center infrastructure transformations, data center consolidations, and
application services initiatives.
Responsible for annual sells quotas, as well as management of all IT
architects, sells, and IT specialists assigned to a given project.
Accomplishments
Highly successful in delivering value-added services across a vast section
of industry leading corporations, including: Banking & Financial, Insurance
Services, Engineering, Consumer Products, Retail Services, and
Hospital/Medical.
Oversaw large global teams of 35 to 60 IT resources, with budget
responsibilities requiring executive review and approval.
Successfully sold to more than 25 corporations U.S. & globally, with TVC
ranging from $35MM-$50MM (small & medium deals) to $100MM-$1B (larger
deals).
IBM Global Services IT Outsourcing:
Allstate Insurance Company (1984 to 2003)
Supported the Allstate Account and their U.S. & Global business enterprise.
Delivered quarterly IT & technology briefings to CIO/Executives.
Led strategic planning for IT infrastructure services, managing a devise
team of technical specialists and financial professionals.
Entrusted with executive accountability of IT financial spending and cost
savings; developed competitive sourcing strategies & roadmap.
Responsible for Account Delivery Management, Project & Implementation
Management, and Network Engineering Design & Consulting.
Led engineering design/development of product services.
Accomplishments
Successfully maintained sales of $150MM in annual revenue of Network,
Mainframe, Application, and Infrastructure in various roles, over 18+
years.
EDUCATION:
Central State University, Wilberforce, Ohio
Conferred 1981
Received Bachelor of Science degree in Mathematics & Computer Science
Sperry Univac Corporation, Minneapolis, Minnesota
Conferred 1981
Completed Certificate Program in IT & Network Infrastructure Sales &
Consulting
~ References available upon request ~
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