Customer Service Sales
Resume:
Gregory T. Elpers
Cincinnati, OH 45255
513-***-**** Home
513-***-**** Mobile
*******@*****.**.***
Business Development Professional
Environmental ~ Construction ~ Government ~ Industrial
Results-driven, seasoned Sales Leadership Professional with proven success
driving revenue through innovative and focused sales force/channel
development programs. Skilled at building and managing teams, projects and
client relationships. An organized and resourceful problem solver who is
successful at collaborating with clients at all levels.
Areas of Expertise
V Leadership
V Client Acquisition/Penetration
V Solutions Selling
V Business Development
V Proposal Management
V Strategic Business Planning
V Team Development
V Project Management
V Sales Management
Education and Certifications
Bachelor of Science in Business Administration
The Citadel, Charleston, SC
Professional Experience
Equity, Inc., Cincinnati, OH 2007 -
present
Director of Business Development
> Formed a new position in the company and executed a business
development plan resulting Equity's increased exposure in the Greater
Cincinnati market.
> Exceeded goals by delivering over $60 million in general construction
bids, substantial leasing opportunities and real estate development
opportunities.
> Analyzed existing sales channel relationships and developed new sales
strategy focused on Equity's strengths to expand market share across
all lines of service.
> Identified and penetrated local commercial real estate market which
resulted in new retail, mixed-use and healthcare opportunities to
increase Equity's local market share.
> Successfully targeted local Fortune 500 and major Healthcare clients
which resulted in Equity's ability to successfully win projects from a
new level of client in the market place.
Environmental Enterprises, Cincinnati, OH
1998-2007
Director of Sales and Marketing (2005-2007)
> Promoted to Director of Sales and Marketing from Account Manager after
exceeding revenue and profit budgets for six consecutive years.
> Managed all sales, marketing and customer service training, planning
and activities for $18 million company.
> Performed cross-site management of sales and customer service teams in
Cincinnati and Virginia.
> Managed large corporate accounts in addition to management
responsibilities.
> Developed and managed sales and marketing plans and programs to
provide hazardous waste disposal services, analytical services,
industrial hygiene/safety services and field service/remediation
projects to government, consulting and large corporate industrial
accounts.
> Created the Sales Plan to focus on prospecting, solution-selling,
project/account management, EPA and DOT regulations. This plan
increased revenue by 5% in 2006 and 15% in the first half of 2007.
> Collaborated with senior management and plant operations to
strategically plan the company direction and determine competitive and
profitable pricing across all business lines.
Gregory T. Elpers
Page 2
(H) 513-***-**** (M) 513-***-****
*******@*****.**.***
Professional Experience
(Continued)
Account Manager (1998-2005)
> Through client acquisition and development continually led the company
year-over-year in revenue and profit resulting in an increase in
territory revenue by 85%.
> Averaged 30% contribution margin.
> Mentored new Sales and Customer Service associates.
> Directly managed multiple projects that increased profit, client
satisfaction and adherence to government regulatory standards.
Fore Testing Laboratories, Miamisburg, OH
1996 - 1998
Account Manager
> Marketed and sold environmental laboratory and soil drilling services
throughout Cincinnati, Dayton and Columbus, Ohio areas.
> Primary target markets included water/wastewater municipal facilities,
consulting and industrial/manufacturing accounts.
> Increased company revenue by 10%.
Project Manager, FBT Testing and Environmental Services, Cincinnati, OH
Account Executive, Cellular One, Cincinnati, OH
Territory Manager, Centel Cellular, Toledo, OH
Military Experience
U.S. Army Reserve 1988 -
present
Key Leadership Positions:
Lieutenant Colonel (2008-present)
> Commander of the 16th Psychological Operations (PSYOP) Battalion.
Directly responsible for leading 500 soldiers and managing $40 million
in equipment across four states. Responsible for training the
soldiers to successfully support the Global War on Terrorism.
> Deputy Commanding Officer of Psychological Operations Task Force-
Afghanistan. Coordinated the planning and execution of the PSYOP plan
for US forces in key areas of Afghanistan to influence local populace
to support the Government of Islamic Republic of Afghanistan (GIRoA).
The plan utilized all forms of media and communication and was focused
on achieving specific effects. Managed the logistic and personnel
staff which resulted in the implementation of over $11 million in
contracts with local and international contractors. Identified and
acquired over $20 million of force protection equipment.
Major (2001-2008)
> Commanded a Tactical Psychological Operations Company. Responsible
for leading and training 100 soldiers to insure job proficiency and
combat readiness. Directly responsible for $5 million worth of
equipment. Led the company to Iraq in support of Operation Iraqi
Freedom. Planned and managed the production and dissemination of
messages that influenced local populace to support the coalition
forces' goal to liberate and rebuild Iraq in support of the Global War
on Terrorism.
Captain (1994-2001)
> Commanded a US Army Engineer Company. Responsible for leading and
training 120 soldiers to insure job proficiency and combat readiness.
Directly responsible for $15 million in equipment. Managed horizontal
and vertical construction projects in military installations, local
community and Central America. Projects included construction of
commercial buildings, roads and bridges.
US Government Security Clearance
Current
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