Jason C. Clark
***** *. ****** **., *** B, Willoughby, OH 44094 . 440-***-**** .
********@*******.***
Dynamic Leader with proven success in developing strong teams, driving
efficiency and focusing on bottom line impact for the organization. Skilled
in Change Management, Organizational Development, Business Process
Management, Information Systems Development, Program/Project Management,
P&L Responsibilities, as well as Employee Engagement in multiple global
industries.
. Managed global program team of 12 consultants responsible for delivery
of a global employee engagement program for an industrial client. I
worked with the Partner on the account to grow the program from two
locations and 2,500 employees and just under $150k in revenue to seven
locations with over 4,000 employees and over $400k in revenue in just
1 year.
. Maintained P&L responsibilities for over $4M in revenue across 16
clients. Managed multiple project teams (20+ consultants, operations
staff) throughout the U.S., Canada, Europe, and South America.
. Managed budget process for internal departments within a large
financial organization, ensuring budget of over $15M/year was
allocated appropriately and worked with senior leaders to make monthly
adjustments to budget and actual spend.
Creative Problem Solver who can diagnose root causes, develop innovative
solutions that energize organizations for growth and is always seeking
solutions that benefit the organization and its stakeholders.
. Re-engineered the government compliance processes for a client
resulting in over $400k/year in gained, realized efficiencies for the
department. The gain in efficiencies allowed for an increase in 20%
more throughput in filings per year.
. Utilized six sigma skills (Green Belt) to determine barriers and
needed efficiencies in the IT services allocation process for a large
bank, resulting in acceleration of the process by 30%.
Champion of Change within an organization to accelerate growth and engage
employees.
. Leading a team of 6 engineers developing a new set of applications
focused on energy management and sustainability for the real estate
software business.
. Developed and delivered change management training for the
implementation of an electronic document management system for a
financial services client and a government organization.
M.B.A., Organizational Development, Case Western Reserve University
M.S., Leadership and Business Ethics, Duquesne University
B.A., English and Psychology, University of North Carolina Greensboro
Professional Experience
MRI Software LLC., formerly Intuit Real Estate Solutions,
2008 - Present
PROGRAM MANAGER
Responsible for:
Overall Program Management of the systems development lifecycle for the division
Product Management for the division's internal applications (custom built and
COTS solutions)
Product Management for sustainability (Green) solutions
Change Management leader for the systems development team
The Gallup Organization,
2006 - 2008
ENGAGEMENT MANAGER
Responsible for:
Day to day program/account manager for several Fortune 500 corporate clients of
the Gallup Organization. Providing overall team leadership, business analysis,
financial management (P&L responsibility), and directing all activities related
to client projects.
Development of consulting solutions for employee engagement, customer
engagement, Strengths development, talent acquisition, and Leadership
development initiatives
Creation of two client university offerings for their leadership and management
teams.
Leading change management initiatives for clients in the healthcare, discrete
manufacturing, retail, large conglomerate, and personal products industries.
National City Corporation
2003 - 2006
SR. BUSINESS ANALYST/CONSULTANT/PROJECT MANAGER
Responsible for:
Managing the IS Governance and management reporting/performance measurement
functions for National City's IS department.
Functioning as the internal Project Sponsor on an effort to implement the
Clarity Project Management application. Responsible for the professional
development of two additional department personnel.
Providing business consulting and analysis to the Corporate Finance functions
(Management Reporting & Planning, Comptroller's Office, and Corporate Treasury),
Corporate Audit, and various other internal Administrative functions at National
City Corporation. Acting as a liaison between the lines of business executives
and information services to facilitate project needs and resolve technology
related issues. Initiated projects ranging in size from $5,000 to over
$3,000,000.
Self-Employed Contractor
2000 - 2003
CONSULTANT - PROJECT MANAGER
Responsible for:
Development and implementation of a Document Management system for a Public
Water Utility in partnership with Deloitte Consulting.
Developing RFP's, managing vendor selection process, designing system
functionality, managing document conversion assessment and analysis.
Creating and delivering training for the new document management system for over
75 users in 4 locations.
Spherion-Technology Group
1997 - 2000
SENIOR CONSULTANT
Responsible for:
Business Process Analysis and development for an Electronic Document Management
System (EDMS) including the reengineering of the workflow, focusing on the
effects on the business as a whole.
Creating and delivering training for all business process changes, change
management initiatives with leadership, and the EDMS system.
Project Management on numerous projects including CRM implementations, Business
Intelligence applications, and Business Process Improvement/Engineering Efforts.
Wachovia Operational Services, Wachovia Bank
1996 - 1997
BUSINESS ANALYST
Responsible for:
Performing database analysis including development of business rules.
Conducting a business needs analysis and an analysis of a new business unit
application.
Writing job procedures and progressions for a new business unit set up.