Quality Assurance Project

Anton Kardyman

Business Systems Analyst

**** ** **** ** *-mail: *********@*****.***

Plantation, FL 33322 954-***-****

EDUCATION M.A., Economics, April 2006

Eastern Michigan University

B.B.A., Computer Information Systems, April 2003

Eastern Michigan University

AREAS of Business Analysis Training and Development

EXPERTISE Quality Assurance Process Improvement

Project Management

Spirit Lead Business Systems Analyst 10/2008 -

Airlines, Inc Present

Miramar, FL

Review, analyze and evaluate business systems and user needs

Conducts preliminary investigation for all project requests,

ensuring they are in line with business objectives

Conduct impact analysis and document customer business processes

Participate in business process modeling sessions, acting as

documenter, facilitator and subject matter expert

Gather requirements from business users and identify enhancements

with the product managers

Create Business Requirements and Functional Specifications

documents

Conduct daily Scrum sessions with key business stakeholders,

quality assurance and development teams

Assist Project Management Office (PMO) in construction of the ROI

and the Total Cost of Ownership analysis

Assist project managers with prioritization and tracking of system

requirements

Assist project managers with preparation of project reports and

project plans

Conduct analysis of system impact resulting from new business

requirements

Develop requirement and analysis artifacts including use cases,

flow diagrams, activity diagrams, process flow diagrams,

user-interface schematics and business rules

Prepare deployment and rollback plans for project implementations

Prepare implementation cut-over plans for Enterprise projects

Prepare User Acceptance test documents/plans

Coordinate/facilitate User Acceptance sessions

Prepare and communicate project release documentation

Review and provide feedback on Business Requirements and Functional

Specifications documents prepared by junior business analysts

Participate in project planning and estimation with PMO,

Development and QA

Communicate with customers throughout project life cycle to manage

customer expectations, resolve issues, and provide project status

Manage/track/document requirements changes

Participate in the development of PMO including standardizing

document templates, creating project communication plans, and

implementing Project Life Cycle (PLC)

Developed requirements for many successfully implemented

multi-million dollar enterprise and web-based e-commerce projects

Spirit Business Systems Analyst 2/2007 -

Airlines, Inc 10/2008

Miramar, FL

Perform business analysis and gap analysis for end-to-end airline

reservation system implementation (Navitaire)

Elicit, gather and document functional requirements for complete

website redesign as part of reservation system implementation

Create Gap Analysis and Functional Process documents for the

reservation system implementation

Conduct Business Readiness sessions for the reservation system

implementation to ensure that all gaps have been identified and

addressed

Elicit, gather and document business requirements for

non-implementation projects

Perform conversion mapping of airline reservation data including

WEB generated data (i.e. loyalty memberships), Pricing and

Accounting data

Troubleshoot and investigate fixes for failures associated with the

reservation system

Liaison between business users and vendor Project Management teams

Liaison between business users and internal/third-party

development/BI teams

Participate in Change Management including determination of best

change control practices - analyze cross system impact

Conduct business systems impact analysis for customer business

processes

Preliminary investigation for all project requests, ensuring they

are in line with business objectives

Post Implementation level 1 support for tickets opened by the IT

Service Desk and/or business users

Prepare and communicate outstanding issues reports, meeting

agendas, meeting minutes and project status reports

Spirit Quality Assurance Analyst 7/2006 - 2/2007

Airlines, Inc

Miramar, FL

Perform manual testing of Spirit Airlines' website and reservation

system components as they are developed

Analyze results of performance, regression, and functional tests

Utilize existing automated test scripts

Create new manual test scripts using an internally developed

scripting process

Use Mercury Quality Center to document, track and run software

tests

Report, research, and verify software problem logs in bug tracking

database

Execute functional, acceptance, regression, feature and end-to-end

tests

Participate in team reviews of Business/Functional Requirements,

test documents, and design documents to ascertain the impact of

code changes on existing systems/user groups

Author technical test documents such as user acceptance, test plan,

lab notes/procedures and test design documents

Develop, maintain and share thorough knowledge and understanding of

multiple applications

ExtreemDesign Business Systems Analyst / Web 9/2003 -

s, LLC Developer 4/2006

Ypsilanti, MI

Designed and developed custom t-shirt storefront website

Act as a website admin, BA and QA analyst

Act as a liaison between t-shirt printer, designers and customers

Gather design requirements from customers

Compile design requirements into order proposals

Communicate design requirements to printer

Perform manual QA testing of the website

Eastern Graduate Assistant/Undergraduate 9/2004 -

Michigan Adviser 4/2006

University -

College of

Business

Ypsilanti, MI

Assist undergraduate students with career goals and educational

development

Conduct graduation audits

Conduct College of Business acceptance audits

Assist undergraduate students with course schedule designs in order

to meet College of Business acceptance/university graduation

requirements

Prepare training documentation

Prepare College of Business acceptance letters

Prepare/conduct student orientation presentations

Prepare course requirements/guidelines

OTHER Ability to effectively facilitate requirements gathering sessions,

review and issue resolution involving multiple stakeholders

Experience in all phases of PLC and SDLC with Waterfall and

Agile/Scrum methodologies

Proficient with MS Office applications (Word, Visio, PowerPoint,

Excel, Outlook)

Proficient with MS Project and Project Server

Working knowledge of XML, HTML, XSLT

Ability to quickly adapt to changing requirements, learning new

technologies, and methodologies

Ability and willingness to work long/non-standard hours as needed

Knowledge of and willingness to work in an Agile (Scrum)

development environment

Detail oriented and strong organization skills

Team player who is willing to acquire and share knowledge and best

practices

Excellent organizational and communication skills

Strong analytical and problem-solving skills

Self-motivated, able to work independently and perform multiple

tasks under minimal supervision

Experience with medium to large-scale system development and

implementation

Preparing for PMP certification exam

Contact this candidate