Engineer Customer Service

Mark DeMouy

***** ********* **., ***** *****, La 70815

Ph. 305-***-****

E-mail: abm0s5@r.postjobfree.com

Summary of Qualifications

Design Engineer for leading Pro-Audio Company

Expertise in system to board level design and project coordination for in

house, OEM, and contract engineered analog and digital audio products from

product concept through product release.

Strong Leadership and Management

Proven ability to lead engineering projects from start to finish, while

maintaining BOM cost targets and schedule.

Professional Experience

Hardware/Firmware Engineer - PreSonus Audio Electronics Baton Rouge, La

01/07-present

Participated in multiple engineering duties as required within the

engineering research and development office including Firmware Development,

Controller Plug-In .dll development, Schematic Capture and PCB layout, EMI

and Safety design and evaluation, BOM review and optimization.

. Lead evaluation of USB 2.0 high speed audio platforms through code

evaluation, cost analysis and creation of Prototype PCBs resulting in

new line of products based on USB 2.0 interface.

. Acted as Product Manager for small format digital mixer from

prototyping to production handoff by controlling BOM, securing

critical part procurement, and reviewing design data handoff to

production.

. Lead Product Lifecycle Management system launch, bringing together

all aspects of Product Development and Manufacturing into one system

creating a single home for all product data to reside, giving

visibility throughout the organization of Product Specifications and

Certifications, Material Cost, Open Project Task, as well as a single

tool to create and review the Change Order Process.

. Maintained DAW PC peripheral controller by developing Firmware for

Atmel RISC processors using IAR and GCC compilers. Developed new

.dlls for translation of USB MIDI device commands to host DAW

applications adding new compatibility for the device on Windows and

Mac OSX platforms

DSP Engineer - SR Technology Hollywood, Fl 04/06-10/06

Worked with Engineering, Software Application, and QA departments to

implement new features and resolve software bugs using Tasking IDE and CMX

operating system for real time embedded development on Motorola DS56321

processor for use in Satellite Phone Communication.

. Developed USB enabled Bootloader Utility Program which allowed the

user to choose the application image to run as well as update DSP

Flash Program Memory via USB to host computer

. Established communication to onboard GPS module and implemented GPS

low power modes via DSP UART communication, using both NEMA and SIRF

GPS messaging protocols

. Implemented and supported USB communication to PC based host

application using USB Bulk transfer protocol

. Debugged and supported DSP code to control operation of radio receiver

and demodulation of received data signal for multiple Satellite

networks including Thuraya and Inmarsat

Design Engineer - Stanton Magnetics Hollywood, Fl 06/02-04/06

Researched technology, and helped to develop software and hardware oriented

DJ products based on Fire Wire Technology from concept to completion.

Evaluated OEM audio products for reliability and performance, developed and

coordinated implementation of design improvements into released products

with Asian CM.

Engineering Project Lead - SC1m/SC1d project

Worked closely with Product Management to draft concept, write electrical

specifications, create block diagrams, managed product cost, and maintained

schedule for the development of Fire Wire based DJ controller.

. Liaison between contract manufacturer in Asia and contract engineering

group in Seattle, WA. to insure design consistency with specification

and daily project task completion.

. Traveled to Taiwanese manufacturer to finalize part selection, cost

negotiation, and schedule prototype builds for Engineering Samples,

Production Samples and Mass Production.

Project Engineer - Final Scratch II

Researched and determined technological strategy for follow up product to

the innovative computer DJ product Final Scratch. Determined quickest path

to market, and worked with lead engineer in a group of two to push product

through design stages on accelerated schedule of six months. Oversaw

product implementation through research, schematic, layout, prototyping,

compliance testing and followed through to production in Asia.

. Developed Block diagram and schematics using Orcad, for design which

included Fire Wire audio interface reference, and switch mode power

supply.

. Controlled BOM and coordinated part procurement for Engineering and

Production Samples

. Took product through EMC testing and worked with lead engineer to

ensure compliance.

. Wrote automated production test procedure using Audio Precision

software and traveled to Asia to install production test equipment and

train personnel on assembly and quality control processes

. Wrote Service Manuel and trained service department on troubleshooting

procedure.

Sustaining Engineering and Service Department Manager

Worked with engineering and customer service personnel to resolve customer

issues related to design defects, and worked to improve companies' image as

a leader in quality service and product reliability by initiating and

realizing initiatives to reduce inventory, stream line order processing,

and returned merchandise repair and processing.

. Created automated production test using Audio Precision System Two

testing stations with software and hardware for use in mass mixer

production at Taiwanese OEM manufacturer

. Evaluated manpower cost and time to refurbish approximately 85,000

dollars of defunct and neglected returned inventory held idol in

service department warehouse, and implemented business plan to rework

equipment so that it could be resold and removed from Inventory.

. Reorganized Service Department's Part Inventory by consolidating

electronic components into kit packages, reducing total SKU's and

dollars held in the Spare Part Warehouse Inventory. The initiative

also raised the Gross Margin for each SKU as well as reduced the

amount of orders processed which intern reduces the dollar amount

spent by the company yearly for processing part sales orders.

KRK Service Department Manager

Established service department for leading recording studio monitor speaker

manufacturer after manufacturing production line had been moved to new

location in Boynton Beach, FL. Maintained less than one week turnaround

time for all service returns

. Manage RA system in MAS

. Supervise Production to ensure that test procedures were followed

correctly and quality control processes were maintained

. Maintain & Calibrate test equipment including TEF analyzers and Audio

Precision System One Test systems

Field Service Engineer- South Florida, Jeol USA Inc., Peabody, Mass. 06/00

- 09/01

Installed and Maintained Scanning and Transmission type electron

Microscopes, featuring a PC controlled imaging system, electron gun, and

vacuum pump. Daily troubleshooting of vacuum system including specialized

pumping mechanisms and electronic gauges and control units. This position

required individual project management, as each piece of equipment was

installed and tested at the customer location including: Cordis, FIU

Engineering and Geology Departments, University of Miami, Florida Atlantic

University, NASA-United Space Alliance, and Bellac laboratories.

Education

Florida International University Miami,

Fl

Graduate level coursework in DSP filter design and implementation

Fall 2002, Spring 2004

Courses Included DSP Filters, and Real Time DSP

Florida State University

Tallahassee, Fl

Bachelors of Science Degree in Electrical Engineering

Graduation Fall 1999

Minor In Physics

DSP Courses include DSP theory, DSP filters w/ lab

Related Skills

OrCad Schematic Capture Pads Power PCB Low-Noise

Mixed Signal PCB design

C and C++ programming PCB design for EMC Audio

Precision Test Programming

Matlab with Signal Processing Adobe Illustrator

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