Management Project

Enclosed please find my resume, submitted for your consideration.

My career expands many years experience in numerous technology

disciplines. Most recently, I have been working in progressively successful

positions within the telecommunications & software development industries.

In over 15 years of management experience, I have gained great expertise in

program/project management, technology delivery and directing the

activities of multiple management teams and individuals to successful

completion of corporate objectives.

Responsibilities during this time have included:

. Leading national data center operations management teams. Directed the

activities of numerous AT&T Wireless Managers responsible for Mobile

Multimedia Services, Web-based e-Business/Online Customer Support

Platforms and Call Data Collection & Bill Rating Systems processing

over $20 billion in annual revenue.

. Managed direct reports, vendor personnel and contract resources

providing Business Systems Management, Operations Support and

Program/Project management for network deployment and integration

activities supporting capital project initiatives including the AT&T

Wireless GSM/GPRS "3G" wireless network project.

. Researching, developing and delivering to market, numerous products

and technology deployment projects.

. Directed the program/project management and technical resource team

activities delivering over $380 million annually in capital project

budgets.

. Managed the software development activities for an on-line wholesale

lending institution processing $5 billion in loans.

I anticipate you will find the scope of my business skills would prove

a valuable addition to your management team. I have an extensive and

diverse business and information management background, which includes all

aspects of developing and applying management information to successfully

attain corporate objectives. These aspects include - Leading Operations

Management Teams, Managing Program/Project Teams, Developing Business

Strategy, Operational Analysis, Market/Statistical Research & Analysis

(Primary & Secondary), Computer Network Design & Administration, Hardware &

Software Development, Vendor Negotiation & Management, Information

Architecture, Data Modeling, Accounting Operations and Budget/Financial

Forecasting.

What is not reflected in my resume is that I have superb team building

skills and possess a particular ability to attract, manage and keep

motivated, the high quality personnel and top performers your job

requirements demand. I have a dedicated work ethic, an aptitude for

learning and well-developed interpersonal abilities. I trust my submittal

has sparked your interest in me as a potential candidate.

If you find my qualifications to your satisfaction or have any further

questions, I can be contacted at 206-***-**** or you may leave E-mail at

*******@***.***. I thank you for your consideration in this matter and look

forward to discussing with you the specific experience, knowledge and skill

sets you require.

Best Regards,

Todd Blair Lords

Todd Blair Lords

5969 S Little River Way

Aurora, CO 80016 e-mail: *******@***.***

mobile: 206-***-**** http://www.linkedin.com/in/toddlords

Qualifications:

Successful and progressive experience in:

Management of Operations, Program, Project and Product Management

Organizations

Directing Senior Level Management Teams and Individuals

Superior Analytical, Presentation, Communication & Problem Solving Skills

Project Costing and Estimation, Budget Administration & ROI Analysis

Experience:

TBL Consulting, LLC

Sr. I/T Consultant Denver, CO : 03/09 - 01/10

Consultant contracted to Cricket Communications, Inc. to deliver an end to

end monitoring solution for the organization's Nationwide Mobile Broadband

Service. This project entailed managing the engineering, operations and

field personnel supporting all customer data network nodes encompassing

over 170,000 specific interfaces. This program was delivered under budget

and nearly 3 months ahead of schedule to meet highly accelerated business

objectives.

California ISO

Sr. I/T Consultant -Network Folsom, CA : 11/08 - 3/09

Implementation Manager

I was personally recruited to lead the "NERC CIP ESP Network Redesign

Project". The objective was to bring all "Critical Cyber Assets" within an

"Electronic Security Perimeter". In support of federal regulation

compliance, all network nodes, servers and applications required for the

delivery of electricity across five western states were migrated to a new

"secure" network. The project completed under budget and months ahead of

schedule. Considering this grid supports the world's fifth largest economy

and was migrated without incident, the CAISO Executive Leadership Team

hailed the Project a great success.

Cricket Communications, Inc

Director - IT Infrastructure & Field Greenwood Village, CO : 02/08 - 11/08

Operations

Responsibilities included IT Infrastructure operational activities and

Market Build/Launch teams. In cooperation with C-level and Sr. Leadership

personnel, effected a strategic direction and long term vision. This

facilitated a low cost, high quality (plan-build-operate) support structure

that increased corporate revenue, margin, performance and customer

satisfaction/retention through the introduction of new technology, business

approach, process, enhanced service models and comprehensive staff

mentoring/training. We achieved & maintained one of the lowest OPEX CCU

(Cash Cost per User) in the wireless industry. Other activities included

the development & deployment of a Business Continuity plan, a Disaster

Recovery Data Center. Proposed & administered a Multi-Million dollar budget

responsibility, staff support of 50+, and was appointed a valued member of

the IT Senior Leadership Team.

TBL Consulting, LLC

Sr. I/T Consultant San Diego, CA : 07/06 - 02/08

I was contracted to provide overall project leadership and management for

the deployment of (at the time) one of the top 10 highest traffic volume

all MPLS WAN networks in the nation for Cricket Communications (project

name "VoIP/Superhighway"). This effort replaced completely a legacy network

supporting all CDMA / EVDO cell phone customer and enterprise data services

without incident or interruption of any production platforms or operations.

The project provided facilitation of technologies which resulted in a

direct savings of $23M annually in customer domestic long distance

expenditures. Provisioned the implementation of ITIL methodologies at the

Network Operations Center; including the formalization of SLM and SLA, PLA

and vendor support contracts; aligned the change management, release

management and CMDB to include Network engineering, IT operations,

application operations and product development teams. This included the

alignment and documentation of monitoring alert procedure through Customer

Care to Tier 1, 2 & 3 operations organizations including 3rd party vendor

support. In addition I provided the leadership in the deployment of a new

Cisco VOIP telephony project replacing legacy PBX systems nationwide and

within a 120 day timeframe.

Covestic, Inc.

Sr. I/T Consultant Seattle, WA : 06/05 - 7/06

Provide project management & software development life cycle activities for

applications supporting on-line wholesale mortgage lending. The application

processed nearly 5 Billion annually in funded loans. Responsibilities

include: Product management, business analysis, development estimation and

planning, implementation management, post deployment incident management

and enhancement request development and release.

AT&T Wireless Services, Inc.

Senior Manager - Systems Delivery

Management Redmond/Bothell, WA : 05/02 - 04/04

National I/T Infrastructure

Directed a team of managers responsible for all business systems activities

for MMS (mMode, MIM, MAO, Data Service Providers), Billing (2G & 3G Call

Data Record collection, mediation, correlation, FusionWorks, Atlys (bill

rating and bill generation), eBusiness (ATTWS.COM, AWED, ePayment), Online

Care Services (SSO, EA, One link). We partnered with executive management,

business units, I/T development and operations teams to insure all these

mission critical Business Services remain operational at all times.

Coached, Mentored and facilitated the National Data Center Operations SDSM

Management Team initiatives and its efforts to align all groups with AWS

standards in Product Realization Process, Systems Development Life Cycle,

I/T Service Management (ITIL), Software Development Frameworks and Project

Management Institute directives.

Manager III - NDCO Program Management Group 01/00 - 05/02

Chartered a team to organize and manage the successful deployment of new

applications and systems to production operation environments. We partnered

with business units and development teams to formulate process and

procedure to facilitate the introduction of new applications/platforms into

National Data Center Operations. Coached, Mentored and led the NDCO Program

Management Group in its efforts to align with AWS standards in ITIL, PRP,

SDF, TQM and I/T PMO initiatives and directives.

Technology Manager - Western Area I/T Infrastructure 06/98 - 01/00

As a Technology Manager for the HQ area within AWS I gained extensive first

hand knowledge of most corporate operations and individuals at numerous

front-line and upper management levels. In the process of leading large

scale I/T projects, (RTC Campus Build Out, Y2K Desktop Remediation, and

National Software Deployments) and managing all daily infrastructure

operations, I became educated to the day to day challenges of nearly all

corporate departmental functions. Managed over 80 direct reports including,

outsourced vendor organizations, contract service personnel, AWS employees

and managers. Approved all I/T hardware procurement requests for the

Western Area and managed the budget constraints related to these purchases.

Sr. Network Analyst - National LAN Services 03/98 - 06/98

One selected by my peers to become the team lead of a newly formed 3rd tier

network support organization. Our emphasis was on WAN/LAN engineering of

infrastructure systems impacting a 45,000 nationwide user/customer base.

Sr. Network Administrator - HQ LAN 01/98 - 03/98

As a member of the Enterprise Network Services Group I provided production

support activities. In addition to this I also was tasked with establishing

and documenting standardized processes & procedures to facilitate the

incorporation of all regional I/T activities into one nationwide

organization. This involved analyzing organizations and networks to

identify and resolve operations consolidation issues. Also I provided

project planning & implementation of network services from performance

monitoring to versions control, best practice adaptation, standards

development and management reporting.

Robert Half Consulting

Consultant Redmond, WA : 06/97 - 12/97

We provided multi-platform systems integration, systems operations and

network support. I delivered on technology asset assessments, local area

network design and administration on a contractual basis. (Primarily AT&T

Wireless) Also, I often offered product/project management advice to

management and engineered architectural changes to existing network

infrastructures to better leverage company resources.

Entrepreneurial Activities

Consultant Mercer Island, WA : 01/93 - 12/97

Operated as an independent consultant to venture capitalists providing

expertise in high-tech industries to identify, qualify and monitor specific

investment opportunities. I provided assessment of intellectual properties

for determination of economic viability and investment value. In evaluating

business plans I also often offered product/project management advice and

occasionally rewrote corporate prospectuses to better illustrate or to

correct financial forecasts based on market potentials.

S.D. DEACON

Director - Management Information Systems Bellevue, WA : 12/93 - 09/96

Managed information systems support for pacific coast operations. Designed

and implemented operations solutions to more effectively manage numerous

multi-million dollar projects. Deployed I/T platforms, infrastructures, and

software management services including remote operations access and

administration functionalities. Provided support for business critical

activities in construction project management utilizing Primavera software.

Addressed all other company specific application needs with off the shelf

products with limited in house custom programming.

HEBERT RESEARCH, INC.

Research Director - Analysts / Bellevue, WA : 04/91 - 01/93

Programmers

Directed the statistical research and marketing data analysis efforts in

support of contacted customers. Performed multivariate analysis on data

sets collected in survey activities. Produced documentation and presented

executive summaries detailing results of research findings. Provided

coaching, mentoring for research analysts and computer programmers in the

use of SPSS (statistical analysis software), CI2 & CI3 coder (data

acquisition), information analysis and research management issues.

THE EDGEWATER

Auditor Seattle, WA : 04/90 - 04/91

Reconciliation of daily transactions posted to the chart of accounts.

Duties included cash flow analysis, budget forecasting and the preparation

of financial reports for review by the corporate holding company.

ALLSOFT CORPORATION

Entrepreneurial Activities Mercer Island, WA : 07/87 - 03/90

Incorporated and funded a company to make the acquisitions of intellectual

properties, software products and target companies. These included O'Hanlon

RDBMS, BoeingCalc, BoeingGraph and Berge Software. The product/program

management and positioning strategies I developed during this time period

proved to be quite sound. In fact major software development companies

eventually purchased these products. Computer Associates incorporated

BoeingCalc into SuperCalc 3D. BoeingGraph became the graphical rendering

portion of a leading statistical analysis program.

DEPARTMENT OF ENERGY

Contract Programmer I.N.E.L., ID : 01/87 - 06/87

Assisted in the programming of computerized nuclear test reactor monitor &

control systems. Involvement included assistance in mock-up systems

development, testing and evaluation.

UNIVERSITY OF UTAH

Contract Data Analyst, Medical Center Salt Lake City, UT : 07/86 - 12/86

Created programmed data analysis models to specified scientific

methodologies. Provided statistical testing on data sets regarding

radioactive fallout concentrations & levels and how it related to health

problems in subjected complainants and livestock.

OMNI SOURCE, INC.

Technical Representative Salt Lake City, UT : 11/84 - 12/86

Maintained contracted customer systems & software. Supported and serviced a

wide variety of hardware & software vendors and manufacturers.

EYRING RESEARCH INSTITUTE

Programmer Provo, UT : 01/84 - 11/84

Programmed ROM chips for prototype circuit boards according to

specification. Development team member in the machine level incorporation &

programming of graphics boards for the flight simulator of the F-16 fighter

aircraft.

Education:

Numerous professional certifications and advanced management training

programs. Graduate Management Programs, PMI/PMO, ITIL, SDLC, etc.

Brigham Young University Provo, UT

Undergraduate studies in Computer Sciences. Recruited off

campus.

Boise State University Boise, ID

Undergraduate courses. Transferred to BYU.

Chanute Technical Training Center Chanute, IL

Honors Graduate.

Previously Held Security Clearances:

Authorizing Agency

Department of Energy "L" - INEL FBI

Department of Defense "SECRET" - UTANG AFOSI

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