Customer Service Quality Control
Resume:
John Tomascak
Danbury, CT *****
************@*****.***
CAREER OBJECTIVE: To obtain a Production Planner or Master Scheduler
position where my technical knowledge and work ethic
will add value to my employer while providing me with an
opportunity for growth and advancement.
Qualifications: Proficient in SAP R/3, MRP, Excel, and Word
Skilled in ISO and quality control procedures
Highly motivated with an excellent work ethic
WORK EXPERIENCE: BARDEN CORP. 1996-present
MASTER SCHEDULER
. Quote delivery and confirm incoming orders
. Level load the master schedule
. Provide status updates to customer service
. Attend weekly launch meetings for new products
. Facilitated implementation of a cycle count program
to achieve 95% or greater inventory accuracy of final
parts storage
. Member of capacity planning module implementation
team
. SAP key user
BUYER /Planner
. Negotiate pricing of outsourced production
. Forecast and purchase raw material
. Daily contact with vendors to coordinate outsourced
production
Planner
. Effectively manage monthly production schedule
through SAP
. Maintain material master data
. Recognized over lap of functions between scheduling
and procurement departments, which helped lead to the
consolidation of the purchasing and planning
departments
. Create and maintain all monthly stock schedules for
department
. Successfully covered for master scheduler during her
5 month medical leave while maintaining all the
functions of my regular position
. Develop yearly forecast for outside vendor
manufacturing
. Work with marketing to determine safety stock levels
and finished part forecasts
SENIOR RECEIVING CLERK
. Independently responsible for all incoming
merchandise
. Issued and controlled steel inventory
. Stream lined the position from a two person job into
one position by implementing many process
improvements
Seton Nameplate co. 1995-
1996
Accounts payable
. Received mail, coded invoices, and disbursed checks
. Verified invoices and notified vendors of errors
. Maintained bookkeeping and batch control
Stock/shipping
. Handled customer inquiries
. Picked and shipped customer orders
. Ran nightly reports and maintained data via internal
database
United states marine corps 1991-1994
Security force personnel
. Supervised eight unit members
. Responsible for safety and security procedures
. Controlled access for all incoming personnel
. Issued and tracked all weapons and ammunition
. Patrolled both object building and surrounding area
Administrator
. Maintained battalion database
. Handled military and civilian inquiries
. Prepared correspondence letters
. Provided general office assistance
Education: BA in Information Technology, 2004 (AIU, WCSU)
Training: Production Planning seminar
Master Scheduling seminar
Lean Manufacturing seminar
Basics of Supply Chain Management (APICS course)
Master Planning of Resources (APICS course)
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