Customer Service Administrative Assistant
Resume:
Sandra Groenier
Olympia, WA 98513 ******@**.***
PROFESSIONAL • Excellent customer service skills
SKILLS • Self determination, strong work ethic, and high motivation to achieve personal success
• Proven organizational skills leading to increased efficiencies
• Quick learner of new concepts
• Creative problem solving, critical thinking and data gathering skills
• Multi lingual professional fluent in English, German and Polish
EXPERIENCE Producer & CSR
WMC Business Services, LLC Olympia, WA 9/2007 present
• Successfully cultivated positive relationships with clients
• Trusted to ensure company organization through daily file upkeep
• Responsible for quoting and selling of insurance policies
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Administrative Assistant
Risk Finance and Investment Olympia, WA 9/2006 7/2007
• Met deadlines by preparing daily mail to ensure constant company organization
• Managed important tasks for the company while only working part time
Data Entry Clerk/Data Analyst
Sigma Properties Olympia, WA 1/2006 10/2006
• Analyzed Excel spread sheets with 1000+ entries to ensure accuracy
Trainee to Forwarding Agent
Welter Internationale Spedition Rudersdorf, Germany 8/2004 12/2004
• Responsible for planning the transportation of goods between Germany and Great Britain as
well as between German cities
• Mediated relationships with clients, who were shipping and receiving the goods to ensure
timely pick ups and drop offs.
• Helped in the process of accounts receivable cycle
University of Washington Tacoma, WA 9/2007 present
Milgard School of Business, Pursuing Bachelor of Arts in Business Administration
EDUCATION • Estimated graduation: June 2010
• Major: Accounting
• Minor: Criminal Justice
• GPA: 3.29/4.0.
• CPA exam eligible upon graduation
South Puget Sound Community Olympia, WA 9/2005 6/2007
College
• Associate in Business – graduated with high honors
• Active member of the Association of Student Accountants at UW Tacoma
• Member of WSCPA
• Campus representative for Rogers CPA review
• President’s and Dean’s List
ACTIVITIES/
HONORS
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