Software High School
Resume:
Cleveland, Ohio *****
. Computer literate with Windows systems and software packages including:
Windows 98, 2000, XP, Word, WordPerfect, Group Wise in a Novell client
environment
. Knowledgeable of TCP/IP networks as well as NT
. Understanding Network printers, Jet Admin cards and laser printers
. Upgrades of computers, ranging from hard drives to memory upgrades to
software installation
. Calm and effective in demanding, multi-tasked environments
. Responsible and capable team player
. Ability to work well under pressure
. Proficient with Microsoft Applications including: Excel, Access,
Outlook, Power Point
. Familiar with computer networking; VPN, LAN, WAN along with CAT 5 wiring
. Accurately type 50 - 55 wpm
EXPERIENCE:
Anchor Fasteners 10/02 - Present
Bedford Heights, Ohio Lab Technician
Support a lab and office with desktop and laptop computers that are used to
measure the hardness of metal within the manufacturing industry, along with
connecting them to a network and making sure that they worked properly.
Also with making sure that the laser, personal printers and peripherals
devices work with the machines as well. The computers supported are DELL,
HP, and IBM PC's dealing with everything from setting them up and
configuring them to work properly with the network and installing memory,
software along with making sure that have maintenance to make sure that the
systems were run properly.
Center for Dialysis Care 06/00 - 10/02
Cleveland, Ohio IS/Assistant
Supported a NETWORK that consisted of twelve facilities with more
than 1000 users which included remote access, for desktop as well
as laptop computers along with some servicing of LaserJet printers
and monitoring three servers 1) Unix box and 1) NT Server along
with a Critix server. Along with doing cable runs of some CAT 5
wiring, also I configured and setup new computers while making
sure they connected correctly to the network. Performed system
backups, did restores of documents while supporting both software
/ hardware related issues. During this time, I did some training
on software packages as well as doing memory upgrades install CD-
ROM's. My experience with operating systems such as Windows 2000,
Windows 98, Windows 95 and NT along with knowledge of hubs and
routers with TCP/IP addresses.
Ulmer & Berne LLP 07/96 -
06/00
Cleveland, Ohio PC Specialist
Provided support a Novell Network of over 250 users of desktop and
laptop computers; installed networks, software and hardware
performed system backups; other duties included configuring and
ghosting new computers and making sure that they connected to the
network and continued to trouble shoot along with monitoring the
systems; doing memory upgrades and installing and working on
LaserJet printers installing them to the network using the Jet
Admin program. Along with working on NT servers and IBM servers
with RAID cards making sure that connected properly.
Cole Vision 05/95 - 07/96
Warrensville, Ohio Data
Entry Operator
Entered/sorted numeric and alpha information to companies;
customers also programmed and operated an Elextran 900;
Monogrammed input templates files.
Cuyahoga Community College 08/90 - 05/95
Cleveland, Ohio Administrative
Secretary
My duties with the Transition to Technology Program consisted of;
operating an IBM personal computer, typed/edited documents,
reports and forms; sorted and distributed mail; maintained
records/files; organize student materials for the program;
scheduled appointments/student interviews; received/screened
visitors; answered telephones; monitored expenditures, also
prepared budgets.
The Plain Dealer 12/88 - 07/90
Cleveland, Ohio Mail Clerk
Distributed mail; light typing; operated a pre-sorted mailing a
machine; proofread outgoing newspaper ads.
United State Army 09/86 -
11/88
Fort Sill, OK Field
Artillery
Maintained inventory and accounting records supply records on an
IBM personal computer.
EDUCATION
03/01 - Present Cleveland Works, Inc. - Job Readiness/Clerical
Cleveland, OH
09/00 - Present Cuyahoga Community College - PC Repair
Cleveland, OH
08/95 - 03/96 Urban League of Greater Cleveland - Word
Processing Cleveland, OH
10/89 - 03/90 Cuyahoga Community College - Clerical
(Certificate) Cleveland, OH
08/83 - 06/86 Warrensville High School - Diploma
Cleveland, OH
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