Engineer Software

*** ********* ***, **** *******

NEW YORK *****

SHANTÁ N. SMITH *************@*****.***

HOME 631-***-****

CELL 631-***-****

Skills

Tools:

OBJECT I V E

HP QuickTest

To obtain the QA Analyst position P ro

HP LoadRunner

HP Service Test

EXPER I ENCE HP Quality

Center

Selenium

QA Engineer/QTP Automation Engineer 2008 – Present

JMeter

Planet Payment, Long Beach, New York

Fiddler

IBM Rational

• Develop QTP Functional and Regression automation scripts for Web Applications

and Web Services used by Company Personnel, In ternational Acquirers and Database:

Merchants for foreign exchange credit card t ransactions Progress

• Revised QA automation architecture, established Shared Object Repository and Oracle

DB2

F unctional Library standards, and mentor other QA Engineers with automation

MS SQL

p rojects

MySQL

• Develop System test cases for business backend processes and report generation

r un in Unix environment

Browsers:

• Work with In ternal and Off-Shore Project Managers and Developers to test

Internet Explorer

software change requests

FireFox

• Assist with Performance and In tegration testing Safari

• Research tools that can assist the QA Group Chrome

O.S. :

QA Analyst 2007 - 2008

Windows

Dealogic, New York, New York Linux

Unix

• Designed and maintained manual test cases for Web Fixed Income applications

• Programming

Performed Acceptance, Functional, Regression and Performance Testing

• Languages:

Worked with In ternal Business Analysts, Project Managers and Developers with

SQL/PLSQL

Software Change Requests and Defect Tracking

VB/VBA/VBScrip

• Worked with Off-shore QA Teams members with test case development

t

C/C++/C#

QA Analyst/QTP Automation Engineer Java

2006 - 2007

JavaScript

American Home Mortgage, Melville, New York

Perl

Unix Shell

• A utomation Scripting Lead, designed and contributed to QTP scripting, Shared

Object Repositories and Functional Library standards for the entire QA group Technologies:

• HTML

Worked with QA Leads designing automation architecture for their teams.

• XML

T rained new QA Testers with Business Applications, QA Environments, QA

CSS

s tandards, VBScript/QTP and conducted code peer reviews

AJAX

• Designed and maintained manual test cases for Mortgage

FLEX

O rigination/Underwrit ing/Closing Applications, Business Backend Systems for

Web 2.0

Accounting, Legal, Appraisal, Insurance, Government Agencies and

Client/Server

Warehousing, Web applications used by National Mortgage Brokers and Web

Services. Report

• Worked Project Managers, Business Analysts and Developers in Requirements Generation :

Reviews, Technical Specifications Reviews,Test Case Design and Defect Crystal Reports

BOE

T racking

• Preformed Black-Box and White-Box testing

Software:

Company went out of business in 2007

MS Office

SharePoint

Tester/Telecom Support 2003 - 2005 Visual Source

Olympus, Melville, New York Safe

Serena Team

• T rack

Tested new telecom software and hardware used in Headquarter and Branch

Serena PVCS

facilities – IP Telephony, Call Center Software, SoftPhone Applications and

L ucent/Avaya hardware and software

• Re-designed and maintained Corporate Telecom Inventory Application

• Assisted Senior Telecom Engineers with daily system administrative tasks and

Certifications

corporate projects

• Performed Help Desk tasks for telecommunications issues Working toward

CSQA

Company relocated from New York to Pennsylvania in 2005

Software Tester/ Jr. Application Engineer 1999 - 2001

Robotic Vision Systems I nc, Hauppauge, New York

• Tested new software releases and patches for Unix/Motif and Windows

applications which controlled mechanics for semi-conductor inspection systems

and report generation used by major manufacturers In tel, IB M, Lucent/Avaya,

Samsung, Sony

• Worked with Developers to design tests cases and systems configurations for

hardware and software

• Assisted Senior Application Engineers with client specified configurations of

software and hardware

• Performed System, Functional, Regression and Performance testing,

Requirement t racking and Defect t racking

• Worked with Technical Writers to ensure documentation accuracy

• Created QA documentation for Management and Client review

Company downsized in 2001

E DUCAT IO N

Computer Science, Bachelor of Science 2000 – 2004

New York I nstitute of Technology, Old Westbury, New York

• Focus studies in Software Engineering/Testing, System Analysis, Database

Systems, and Programming/Algorithms

• Minor in Electrical Engineering

Contact this candidate