Quality Control Management

Nathan Schweiger, MCTS *** Walgrove Road ? Reisterstown, Maryland 21136

H: 410-***-**** ? C: 443-***-**** ? ***********@*****.***

CAREER SUMMARY

Results driven Microsoft Certified Technology Specialist with numerous

years of management, maintaining equipment, auditing people and product,

training employees, and costumer service experience.

TECHNICAL SKILLS

Operating Systems: Linux, Microsoft Windows XP Pro/Vista, Microsoft

Windows 2003 Server,

Software: Microsoft Internet Security and Acceleration Server 2004,

Microsoft Office

Hardware: Hardware Problem Solving & Testing, Cisco Router Configuration,

Hubs, Switches, Firewalls, RAID, Servers

Networking Skills: Windows Vista client installation, configuration and

maintenance; Windows Server 2003 installation,

configuration, monitoring, change management, hardening,

fault tolerance, disaster recovery and remote management;

Active Directory; Group Policy; DNS; DHCP; VPN, routing,

RRAS and remote access protocols; network design,

configuration and troubleshooting; TCP/IP subnetting and

troubleshooting; firewall and proxy server configuration;

emphasis on adherence to Microsoft standards and

maintaining network documentation, Network Development

Project, Network Technology and Service Integration

Certifications

MCTS (Microsoft Certified Technology Specialist: Configuring Vista) -

February 2009

Apple Certified Support Professional (ACSP) 10.6 - in progress

CompTIA A+ certification - in progress

EDUCATION

ITT Technical Institute, Owings Mills, MD

Bachelors of Science/Information Security Systems Anticipated

Graduation February 2011

ITT Technical Institute, Owings Mills, MD

Graduated February 2009

Associate of Science/Computer Network Systems

ComputerTraining.com Towson, MD

Graduated February 2009

Microsoft Network Technology Program

EMPLOYMENT EXPERIENCE

E4E, Hunt Valley Maryland February

2010-Present

Customer Support Technician

. Assist customers/callers with technology support for Filemaker.

. Trouble shoot for customers to help fix their problems

. Sales

Baltimore County Public Schools, Baltimore, MD

January 2009 to February 2010 Groundsman

. Maintain school grounds and landscaping equipment

Baltimore County Recreations and Parks, Reisterstown, MD

July 2008 to February 2009

Recreation Leader

. Supervised activities

. Provided basic first aide

Baltimore County Public Schools, Baltimore, MD

January 2007 to May 2008 School Bus

Driver, September 2007 to May 2008

. Drove students to and from school and on field trips

Groundsman, January 2007 to September 2007

. Maintained school grounds and landscaping equipment

Rite Aide, Belcamp MD

September 2001 to December 2006

Quality Control Auditor

. Rated report quality based on accuracy, completeness and number of

errors

. Ensured items are complete and that any discrepancies, omissions, or

other errors are addressed appropriately

. Assisted in other are as needed, including with managerial duties

Home Depot, Various Locations in MD & NY

January 1999 to August 2001

District Cashier Trainer

. Trained new and current employees on cash registers

. Worked with store and district management to ensure cashiers were

following proper procedures

. Assisted in other departments as needed

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