Human Resources Project Manager

Gretchen Burgess, SPHR

*** ****** ***

423-***-**** (cell)

Ringgold, GA 30736

****@*******.*** (home)

Objective

To obtain a Human Resources management position in which I can utilize my

diverse education and experience.

Experience

6/2005 ClearOptions Consulting Inc.

to Present Senior Human Resources Consultant

. Developed and Conducted University Concept Leadership

Training curriculum

. Developed HR metrics - balanced scorecard to determine HR

effectiveness

. Proficient in Ceridian, Infinium, Lawson and SAP Human

Resource Information Systems

. Saved a major hospital $1 million each year in benefits costs

2006-2009

. Saved another major hospital client $146,000 in six weeks

. Handle diverse employee relations issues and respond to EEOC

charges

. Certified as True Colors Training Facilitator

. Conduct HR audits in all disciplines to determine gaps and

remediation for compliance

. Recruiting all levels of employees from executive to hourly

. Managed open enrollment including benefit design, board

presentation, electronic system and communications

. Developed HR survey to large companies, compiled feedback,

action items implemented and corporate response

. Developed pay range structure, job descriptions, bonus plan &

compression analysis

. Implemented position control system on Lawson HRIS

. Developed comprehensive employee handbooks

. EEO-1 reporting to all multi-site locations within diverse

industries

. Conducted annual section 125 and 403(b) and 401(k) testing

6/2000 U.S. Xpress Enterprises, Inc.

to 6/2005 Director Compensation, Benefits & Communications

. Managed the compensation, benefits and HRIS departments for a

trucking company with $1 billion revenue and 8,500

employees

. Developed and conducted performance management leadership

training

. Project Lead for Infinium HRIS implementation

. Developed comprehensive handbooks for office and driver

workforce

. Consistently saved over $1 million annually through effective

benefits design

. Developed an electronic performance review system and merit

system saving $150,000

. Successfully converted 401(k) Plan to fully outsourced

arrangement saving $100,000 annually

. Development of in-house electronic benefits enrollment system

saving $150,000 annually

. Development of fully self-service comprehensive Human

Resources website available 24/7 to employees

. Development of diverse compensation, bonus and performance

management systems improving retention for office and driver

workforce

. Developed and presented agenda for Compensation Committee and

Investment Committee

. Developed HIPAA Compliance Plan and served as Compliance

Officer

4/2000 Wheland Automotive Industries - Division of North American

Royalties

to 6/2000 Director, Compensation and Benefits

. Managed the compensation, benefits and HRIS functions for

multi-site corporation of 2,400 employees and 600+ retirees

(union environment)

. Developed step rate structure for First Line Managers while

eliminating overtime to reduce labor costs

. Presented benefits recommendations to Executive Committee

saving $1 million annually

. Terminated salaried pension plan and subsequent communication

of estimates and filings with IRS and PBGC

11/1998 Brach's Confections

to 2/2000 Senior Manager, Compensation/Benefits/HRIS

Manager, Compensation

. Plan, direct and manage compensation, benefits and HRIS for

multi-site corporation of 2,500 employees and 1,000 retirees

. Supervised a department of six employees

. Successfully negotiated benefits package for union employees

in Chicago

. Implemented SAP system for Human Resources/Payroll

. Direct negotiation on medical plan with union resulting in

4.1% increase

. Design and administer defined benefit and contribution plans

to include SERP, deferred compensation plans, retirement

plans and 401k

. Achieved EBC Best of Show in benefit communications

. Developed and presented agenda for Compensation Committee and

Investment Committee

. Project Leader over 40 employees on re-engineering processes

saving $250,0000 annually

. Managed third party vendors and contract negotiation

. Developed and administered sales, management and profit

sharing programs

. Served as Project Manager/Business Process Owner for SAP

system implementation

9/1981 BlueCross BlueShield of Tennessee

to 10/1998 Manager Compensation and HRIS

. Recruited 600 employees for start-up division (TennCare)

. Managed the compensation and HRIS for multi-site corporation

of 4,000+ employees.

. Led Executive Compensation and Incentive Committees

. Completed merger of compensation and benefit systems (Memphis

and Chattanooga)

. Developed and administered Corporate Bonus and Divisional

Incentive Programs

. Implemented HRIS Ceridian system and completed process

mapping for PeopleSoft implementation

. Implemented HAY and market priced compensation systems

. Developed suggestion system saving $2 million annually

. Assisted in recruiting efforts and completed EEO/AAP

reporting

. Developed network for workers' compensation saving $1 million

annually

Education/Professional Development

. BS, Business Administration, University of Tennessee

(Graduated with Honors)

. Senior Professional in Human Resources Certification

(recertified through June 2013)

. Graduate - Strategic Leadership for Women in Human Resources,

Simmons School in Boston

. Certified Facilitator for True Colors Training

. Member of the National Society for Human Resource Management

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