Post Job Free

Resume

Sign in

Call Center .Net Software Engineer Developer C#

Location:
Miami, FL, 33161
Posted:
April 06, 2010

Contact this candidate

Resume:

Juan Berroa

*** ** ***** **, *****, FL *****

305-***-****

abm0b3@r.postjobfree.com

Computer Skills

Languages

HTML, CSS, XML, JavaScript, Java, VBScript, ASP, ASP.net, AJAX, C#, C

Visual Basic, VB6, VB.NET, SMTP, DTS Packages, Web Services

Software

Database: Microsoft SQL Server 2000 & 2005, 2008, Microsoft Access,

Oracle 8, Oracle Forms, Pl/SQL

Web Development: Dreamweaver, Flash, Adobe Photoshop

Office: Word, Excel, Access, PowerPoint, Outlook, Publisher, Visio

Platforms: Microsoft: Windows 2000, XP, Vista

Experience

Senior Developer June 2009 - Present

Marketlinkx Direct

Coral Springs, FL

Design and develop structure for call center

Develop code using Visual Studio (2.0 - 3.5) in C#, VB.NET, VB6,

ASP.net, and SQL

Create dynamic reports using C#, ASP.net, SQL, AJAX

Gather statistics and reports for in-house and clients

Develop and maintain API for lead postings

Develop and maintain web services for call center vendors

Develop all dynamic web based scripts for call center agents

Maintain and enhance call center scripts efficiency

Automate payroll reporting and employees time cards

Integrate offshore call center database with in-house

Maintain integration with all five in-house call centers and off shore

Conduct user acceptance testing

Maintain user and reference manuals

Manage a team of two Junior developers

Software Engineer (Custom Solutions) October 2007 - June 2009

Learn.com

Sunrise, FL

Design software to accommodate clients requirements

Develop code using Visual Studio (2.0 - 3.5) in C#, VB6, VB.NET, ASP.net,

and SQL

Integrate clients with the Learn.com Learn Center

Develop all necessary software and data layers to integrate clients

Develop components that manage and transform data

Use SMTP for e-mail notifications using C#

Create dynamic reports using C#, ASP.net, SQL, AJAX

Manage database encryptions

Develop and maintain dynamic web based applications and reports

Develop and maintain custom e-mail notifications

Develop and maintain web services

Computer Programmer March 2004 - October 2007

Education Training Corporation

Fort Lauderdale, FL

Work with users and business analysts to define requirements for

enhancements to student tracking system and other custom applications

Designs software to be robust, scalable, and modular

Develop code using Visual Studio 2.0 in C#, ASP.Net, VB.Net, or XML,

using MS Visual Studio

Test and ensure developed code meet user requirements

Maintain web content using Dreamweaver (HTML, ASP) & Adobe Photoshop

Create and maintain reports in ASP, SQL

Create dynamic reports using ASP.net

Create web services and API integrating to third parties

Create DTS packages for yearly/quarterly government reporting

Service Technician November 2003 - March 2004

Advanced Security & Network Solutions Inc.

Miami, FL

Maintain & implement surveillance camera, Access Controls, Intercoms

Integrate Ethernet & Telephone Cables

Configure network connections with TCP/IP

Configure wireless and fiber optic network solutions

Education

B.S. Computer Information Systems, Nova Southeastern

University

Davie, FL

Associate in Science, Florida Career College

Pembroke Pines, FL, June 2003 - December 2004

A.S in Business Computer Programmer

High School Diploma, North Miami Senior High

North Miami, FL, 1999 - 2003

Languages

Fluent in English

and Spanish

References

Available Upon Request



Contact this candidate