Management Customer Service

OBJECTIVE

To secure a responsible position as a Buyer/Planner within the materials

management environment at a fast-paced company with excellent growth

potential. With over 15 years experience progressing through all aspects

my field, I especially enjoy troubleshooting, improving, and optimizing

systems that save a company time and money.

qualifications

Direct experience with Materials Management, Warehousing, Purchasing,

Planning Shipping/Receiving, Inventory Control and Facilities Management

Solid biotechnology industry experience in controlling $12M inventory

levels.

Streamlined operations and developed supply chain models that closely

mirror business plans to optimize ROI and minimize risk.

Well-versed in cGMP, ISO9001, ISO 13485, IATA, OSHA, and APICS.

An effective multitasker able to perform in high-volume, dynamic

environments.

Motivated staff to surpass goals through efficient processes and superior

customer service.

Determined customer needs and set priorities and goals consistent with

requirements.

Core Proficiencies

Risk Management

Hazardous Materials Compliance

Logistics Management

Contract Negotiations

Customer & Vendor Relations

Project Management

Inventory Planning & Control

Inventory Analysis

Business Forecasting & Scheduling

Cost Management

Supplier & Vendor Relationships

Team Leadership & Motivation

Cost/Benefit Analysis

Strategic Planning

Continuous Improvement

Communication

Staff Management & Training

Planner /Buyer

Experience and Accomplishments

OSMETECH MOLECULAR DIAGNOSTICS, Rockland, MA

2006-2008

A start-up company developing cutting-edge molecular diagnostic

technologies and tools that enable hospitals and labs to offer molecular

diagnostic services for improved patient care.

Materials/Facilities Manager

Led a group of 3 associates in materials management and facilities

functions. Developed and managed ERP systems and controls for shipping,

inventory control/receiving, purchasing, and production planning. Authored

SOPs and work instructions, developed part master, and trained employees in

materials management functions. Negotiated pricing for all raw materials

and lab equipment. Managed facilities and MRO of all building and lab

equipment in accordance with cGMP, QSR, and OSHA standards.

V Completed ERP system update project significantly,by two months ahead of

schedule.

V Directed purchasing operations and staff, supervising procurement of 100%

of Rockland facility purchases.($3 M)

V Negotiated long term agreements with key vendors and service providers to

ensure cost containment.

V Using QAD to create purchase orders and various reports to check stock

levels and invoice information.

V Provided production planning for development and finished good lots of

Reagent kits.

V Liaised with sales and marketing group sales force is on target with

their sales objectives with the existing forecast.

V Enhanced employee performance and attendance through daily mentoring, one-

on-one discussions, and motivational strategies.

V Negotiated free shipping on in-stock items.

V Received outstanding positive comments from team-member reviews as well

as exceptional feedback from senior management.

SERACARE LIFE SCIENCES, Milford, MA

1994-2006

Top supplier of diagnostic test control materials, developing and

manufacturing highest quality, biologically based products and offering

broad range of related services with expertise in virology, serology,

immunology, and molecular biology.

Materials/Facilities Manager (1996-2006)

Inventory Control Supervisor (1995-1996)

Lead Shipper (1994-1995)

Progressed with company growth to manage a team of 12 associates in

inventory control, shipping, receiving, purchasing and facilities. Attended

weekly production meetings to review schedule and ensure on-target status

for long lead items and priorities. Managed building facilities and MRO of

all building and lab equipment in accordance with cGMP, QSR, and OSHA

standards.

V Developed and completed 2 days ahead of schedule an emergency logistics

plan on short notice to move and inventory 4,000 units of frozen disease

state plasma from PA to MA during acquisition, and allowing profitable

business to resume quickly.

V Saved company over $200K annually by raising inventory accuracy from 70%

to over 99% after authoring and implementing auditor-approved Cycle Count

Program, eliminating all year-end inventories and associated plant

shutdowns.

V Realized 99.7% shipping accuracy by implementing protocols that notably

increased associate accountability.

V Negotiated 62% discount with FedEx for freight charges.

V Served as implementation team member for iRenassaiance ERP system launch.

V Reduced cost of boxes up to 60%, by shipping box redesign to increase the

efficient use of dry ice as a refrigerant and increase quantity of

product shipped thus

V Reduced manual errors and created more efficient shipping reports by

integrating company ERP system with FEDEX software.

Education and Training

Massasoit Community College

Business Administration Program

Operations and Supply Chain Management Seminars

Fred Pryor & American Management Association (AMA)

Inventory Control and Cycle Counts

Managing Hazardous Waste Under Resource Conservation & Recovery Act (RCRA)

OSHA Safety Compliance Training

Certifications

APICS Certification Courses, The Association for Operations Management

Dangerous Goods Shipper's Certification, International Air Transportation

Association (IATA)

Technical Proficiencies

ERP Systems :Ross-iRenassance, Navision and QAD

Microsoft Applications (Word, Excel, PowerPoint, Visio, and Outlook)

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