Customer Service Insurance

303-***-****• ********@****.***

LATASHIA DANTZLER

***** *. ******* **. ******, CO 80013 PHONE: 303-***-**** 303-***-****

LATASHIA DANTZLER

Objective

Seeking employment with a company offering advancement potential allowing me to utilize acquired skills,

experiences, and education.

E xperience

04/2005 – 8/2008

Revenue Enterprises Aurora, CO

Recovery Specialist

Billed insurance claims, updated and verified insurance information

Handled Patient accounts

Heavy inbound and outbound calling

Follow-up calls and checked claim status with all insurance companies, worked denials, appeals

knowledge of insurance contracts and EOB’S

Superior customer service

Heavy data entry and 10 key

Performed details oriented task

Handled multiple tasks with exceptional organizational and communication skills

Excellent leadership skills and the ability to make a quick decision

09/2001- 08/2004

University Physicians Denver, CO

Accounts Receivable Representative

Performed outgoing AR calls to insurance companies regarding payments for patient accounts

Follow-up on medical claims

Resolved customer complaints, work denials and appeals

Verified insurance and posted payments

Knowledge of HCFA’s forms

Performed heavy data entry

03/2000-09/ 2001

Medibanc Denver, CO

Medical Biller

Billed ambulance claims to patients’ insurance companies for payment

Light ICD9 and CPT coding

Electronically billed Medicaid, payment posting and follow-up

Heavy data entry and 10 key

Education

12/1999

Mary Grove Community Detroit, MI

College

Medical Billing Coding Certificate

01/1998 Franklin Adult Education Detroit, MI

303-***-****• ********@****.***

LATASHIA DANTZLER

GED

06/1996 Rose Medical School Detroit, MI

Nursing Assistant Certificate

STRENGTHS

Ability to communicate with others

Ability to adapt to any and all situations

Reliable, self starter and a quick learner

References

References are available on request.

Contact this candidate