Software Maintenance

PATRICK S. KHUM

*** * ***** **, *** ***

Glendale, CA 91206

818-***-****

*****@******.*********.*** (no attachments)

*****@*******.***

OBJECTIVE: A job position where my combined software and hardware skills,

plus my ability to master new technology will benefit your business.

QUALIFICATION:

. Programming and Software: Microsoft SQL 2005, PHP, Python, Perl, HTML,

Cygwin, Unix/Linux shell script, Dos/Windows batch script, Visual Basic,

Microsoft Active Directory and GPO, Windows Server Update Service (SUS),

RDP, DNS, Outlook, Exchange, and IIS. Knowledgeable with Microsoft

Windows Workstation/Server, Microsoft Software, Unix, Linux, and

networks.

. Instrumentation Experience: digital/analog multimeters, frequency

sweepers and counters, oscilloscopes, random function generators, and

other equipment.

. Hardware: Built, repaired, and upgraded Macintosh and several brands of

PC. Proficient in hardware and software troubleshooting skill.

Certification and hands on experience building various LANs from the

ground up including hubs, switches, Cisco router, patch panels, punch

down, phone and network cabling, workstations, and servers in a bus and

star-bus topology. Printer repair and maintenance. Proficient in hardware

and software troubleshooting skills.

EXPERIENCE:

DirecTV Group, Inc. 2007 -

Present

. Helpdesk support, desktop support, user support, account setup, and

various software support including Microsoft Windows, Microsoft Office,

and Microsoft Outlook.

. Red Hat Enterprise Linux 4 to 5 and Unix (AIX, HP-UX, Solaris)

installation, maintenance and administration

. Microsoft Windows Server 2003 Enterprise installation, maintenance, and

administration

. PostgreSQL, DB2, and Oracle database administration

. Created Perl scripts for 1000+ server monitoring, email system critical

alerts, sound alert for operator, and task automation

. Worked with servers from HP Proliant to Dell PowerEdge 1850, 1950, 2850,

R900, etc.

. Installed and setup Raritan KVM-over-IP hardware

InsureSuite / Survival Insurance 2005 - 2007

. Helpdesk support, desktop support, user support, account setup, and

various software support including Microsoft Windows, Microsoft Office,

and Microsoft Outlook.

. Wire and setup network, server & phone system from the ground up for new

sale offices

. Rebuild server room, router, network, server, phone and hardware during

Corporate move

. Hardware, phone, server, network connectivity, UPS and printer

troubleshooting and repair

. Backup, troubleshoot, and recover various servers including Dell

PowerEdge servers, Compaq/HP servers, proprietary hardware, RAIDs and

SANs

. Setup and maintain Active Directory, RDP, DNS, WINS, Group Policy,

Outlook, Exchange email, VPN, IIS and Microsoft SQL Server

. Windows 95/98/ME/XP/Vista/NT/2000/2003 Administration

. Linux Administration including install, setup, upgrade, maintenance,

email and anti-spam

. Antivirus and security administration

. Internal and external company website programming and maintenance

Circuit City, Inc. and Nexicore 2001 -

2005

. Computer technical support, networking, and printer repair

. Computer hardware and software installation and troubleshooting

. Helpdesk support

Karing Pediatric and Reproductive Associate 2001 - 2002

. Contract programmer, computer and network technician

. Helpdesk user support, wire office, maintained company website

Volunteered at Long Beach Polytechnic H.S. 1999 - 2000

. Tutor basic and advanced C, C++, Java, and programming microcontroller

. Building new LAN of over 50 PCs and Mac connected to servers and printers

. Repaired, and built Macintosh, PCs, and network printers

. Tutor other students on how to install, use, and repair computers and

Windows

. Troubleshooting hardware and software

WORK/SOCIAL SKILLS:

. Efficient in time management

. Great participant in a team work environment

. Persistent, reliable and fast learner

. Good written and oral communication skills

EDUCATION:

. Degree:

California State Polytechnic University, Pomona

. Bachelor of Science in Computer Science, June 2006

Long Beach City College

. Associate of Science in Physical Sciences, May 2004

. Certificate:

. Microsoft Certified Systems Engineer (MCSE) 2003 with

Specialization in Messaging (Microsoft Exchange Server)

. Network+ Certified Profession from CompTIA

. Linux+ Certified Profession from CompTIA

. Sun Certified System Administrator (SCSA) for Solaris 10 Unix OS

. A+ Certified Computer Service Technician from CompTIA

. Network Cabling Certification from Long Beach City College

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