Quality Assurance Manager
Resume:
TED ROBISON
Irvine, California
********@***.***
Software Management Professional
. Equipped with more than 20 years of experience providing proven abilities
in software/firmware management, development, configuration/build
process, support, test, quality assurance, customer relationships,
personnel, and project management roles.
. Key contributor to procedure and process improvements for software
engineering departments.
. Technically grounded manager for guidance and direction for software
design and architecture.
. Compliance advocate for software methodologies (Waterfall, SDLC, PMP, and
Agile).
. Knowledgeable in ISO 9000, Six Sigma Lean, and CMM certification levels.
o Designed and developed projects using Six Sigma standards. (Unisys
corporation)
o Developed, designed, and enhanced software processes for AST
Computer. Utilized Capability Maturity Model (CMM) to establish
standards, processes, procedures, and checklists for new software
products. (Government Contracts).
. Achieved project delivery goals by ensuring the use of best practices,
contingency planning, proof-of-concept, and effective communications.
. Walk around management style, providing staff with timely help,
motivation, and leadership.
. Strong problem solving skills at all levels of engineering.
Matrix Management . Budget Management . Scheduling . Performance
Management
Off-Shore Management . Configuration Management . Project Management
PROFESSIONAL EXPERIENCE
TDM ASSOCIATES, Irvine, CA 2007-2010
Consulting firm - Partner
. L-3 Communications: Manager Software & Digital Engineering. Short Term
Contract
(Feb 2010 - Apr 2010)
. Director of Software: PerSage Inc. (Part Time): Oct 09 to present
. Published "Career Tactics" articles for clients in job transition
. Designed and created educational curriculum for "LinkedIn" at Saddleback
Church Ministries, Art Institute of Orange County, Chapman University,
and Recruiting Agency (TechniSource).
. Enhanced technical breadth of knowledge in programming techniques,
software development life cycle methodologies (PMP, Agile), and people
management.
UNISYS CORPORATION, Mission Viejo, CA
1998-2007
World wide information technology consulting services and solutions
company.
Software Group Manager
Directed the efforts of 30 Software Engineers in matrix and functional
environments. Oversaw the product development of the COMS (Transaction
Processing) and Networking groups.
. Negotiated and prepared third party contracts with outside companies.
Reduced engineering budget by $40K utilizing outside expertise.
. Liaised with corporate partners, executives, and other collaborators to
determine key project milestones, budgets, communication expectations,
and reporting.
. Stakeholder for Clearpath (mainframe) middleware and networking (FTP,
TCP/IP, and BNA).
. Managed software development, support, and testing of Communications
Management Software, Message Queuing, Protocol Specific Handlers, Telnet,
TCP/IP, and FTP. (Languages: ALGOL, C++, C#, .Net, COBOL, Visual Basic,
COM, C, Delphi, NEWP, Java)
. Managed Java & J2EE teams for interface software for Unisys mainframes.
. Project managed Remote Database Backup product for DMSII (proprietary
database, Unisys). Project team consisted of 15 software engineers,
technical publications writers, test engineers, and marketing personnel.
(M/S Project, SDLC, Waterfall, PMP Methodologies) Project released on
time and within budget.
. Supervised project assignments to India personnel reducing engineering
group costs by 60%.
. Led customer facing opportunities to enhance and build strategic
alliances. (program management, support, and development)
. Managed configuration and build process for mainframe systems and open
architecture systems (ES7000). Utilized SourceSafe as the source control
tool.
. Developed and managed internal website for build and release processes.
(Cold Fusion, ASP.Net, PHP)
TDM ASSOCIATES, Irvine, CA 1995-1998
TDM Associates was a full Internet/Intranet presence provider.
Partner
Created overall marketing strategy, design criteria, and seminar
presentations.
. Company spokesperson for designing and overall presentation for websites.
. Managed customer relationships including the negotiation of pricing for
project proposals.
. Coded web pages from scratch using HTML, Java, SQL scripting, and PERL
languages. Familiar with Front Page, Dreamweaver, Cold Fusion, and
graphical packages. (Adobe Photoshop/MGI)
. Provided hosting services on Windows/Unix based systems (Apache).
. Designed and created presentation collateral for training and educational
seminars.
. Established strategic alliances with large Internet Service Providers
(ISPs) and advertising groups. (Roxbury Agency).
AST COMPUTER INC., Irvine, CA 1985-1995
World wide computer and business solutions provider.
Engineering Manager
Led the overall design, integration, quality assurance, and support of
systems software, firmware, and applications.
. Directed the efforts of 15 system level software engineers in the
development, implementation, and quality assurance of BIOS, Networking
solutions (Network Management) and ease-of-installation software.
Managed enhancements to the Novell, SCO Unix, OS/2, Windows NT, and DOS
operating systems to provide optimum performance for AST systems.
. Coordinated with outside vendor (Ziff-Davis) to create a CD-ROM based
product (Informa). Customers were able to purchase subscriptions for
product information and software updates.
. Managed the design and implementation of "Bundled" software technology
for desktop level systems. Standardized a module application build
process to accommodate single to multiple user markets. Process kept
engineering resources (head count) to a minimum.
. Oversaw and maintained AST's source control and software release
procedures. Developed quick response and error free process for software
releases. (CMM - Software Engineering - Project Mgt)
. Interfaced with European and Japanese engineers regarding
"internationalization" of software/hardware products. (software manuals,
help files, user interfaces, and keyboards)
CXC CORPORATION, Irvine, CA 1983-1985
PBX voice/data communications company.
Integration, Configuration, and Test Manager
Managed source control, integration, quality control, firmware development,
and engineering test for a fourth generation PBX voice/data telephony
communication system.
. Controlled the environment and build process for over five hundred
thousand lines of PASCAL code. (VAX 11/780 - Unix based system)
. Provided the environment and resources to fully integrate the
interoperability between thousands of executable programs supporting the
"Rose" phone system. (State of the art PBX voice/data system)
COMPUTER AUTOMATION, Irvine, CA 1977-1983
Minicomputer Manufacturer
Software Programmer / Manager
Supervised the planning and coordination of software design and
implementation for hardware test programs, quality assurance, and software
sustaining.
. Designed and programmed embedded software for eight and five inch disk
controllers using the Rockwell 6502 and Mostek 4870 microprocessors.
Designed and implemented diagnostic programs.
. Developed embedded software (Z80) for a two channel communication
controller, handling RS232 and RS449 line protocols in conjunction with
SDLC/HDLC message protocols.
TECHNICAL SKILLS
Operating Systems: Windows XP/2000/NT, Unisys ClearPath MCP,
Linux, UNIX (Apache)
IBM 360/3270, AS/400, 3270 Terminal Emulation
Embedded Software: 8086, 68000, F8, Z80
Programming Languages: Assembly, COBOL, FORTRAN, Basic, Pascal, C, Java,
Perl, PHP, HTML
Languages (familiarity) C++, C#, .Net Framework, Visual Basic,
Delphi, COM, ALGOL, NEWP
Computer Applications: MS Office Suite, MS Project, TimeLine,
SourceSafe, Adobe P/S, PeopleSoft
Methodologies: CMM, PMP, Agile (Scrum), Software
Development Life Cycle, WaterFall
Databases: MS Access, DMSII (Unisys), SQL
Protocols: RS232, RS449, SDLC/HDLC, TCP/IP, BNA
EDUCATION
Bachelor of Science, Computer Science
California State University, Fullerton
PROFESSIONAL DEVELOPMENT
. Six Sigma Lean - White Belt
. PMP Candidate (All PMP classes completed)
. Understanding Leadership
. Interviewing Techniques - Targeted Selection
. Top Secret / Crypto Clearance (not active)
. U.S. Air Force (4 years)
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