Manager Management

Kimberly A. White

** **** ***** ( Orinda, CA. ***63 ( (C) 925-***-**** ( (H): 925-***-**** (

******.*******@*****.***

PROFILE

Highly accomplished technology professional with proven record of enabling

corporate growth and success through effective leadership of strategic

alliances, product development, and client services. Special expertise in

managing the development and launch of innovative products and services,

mobile content development, directing process improvements, and formulating

business strategies. Adept at directing complete software development life

cycles (SDLCs) and project life cycles (PLM). Excellent negotiation skills.

Areas of Expertise

Partner Management ( Strategic Alliances ( Technology Deployment (

Marketing/PR Operations

Product Launches ( Mobile Content Optimization ( Vendor Management (

Project & Program Management

Creative Agency Production ( Process Improvement ( Technical Staff

Management

Professional Services ( Budget/Cost Control ( Business Analysis (

Innovation ( Negotiations

PROFESSIONAL EXPERIENCE

ADOBE SYSTEMS, San Francisco, CA 2010 - present

Senior Partner Manger, Flash Platform Organization, Mobile and Devices

Managed key media and gaming partner relationships for Mobile web content

optimization for Flash Player Mobile pre-release program. Teamed with

partners and Adobe product management to design partner Mobile strategies,

create and execute project plans for web content modifications and mobile

application development, conduct Adobe product and OEM Mobile device

testing. Developed joint marketing and PR programs to drive interest and

web traffic to partner mobile optimized content and applications. Provided

project management and vendor management for partner engagements with

creative agencies to augment resources for partner Mobile projects.

Coordinated with product management and finance to manage pre-release

program budget, partner contracts, and creative agency statements of work

(SOWs).

. Over achieved partners' optimized mobile web site goals for Flash

Player Mobile product launch.

. Integrated partners in Adobe marketing/PR events for maximum partner

exposure.

. Exposed partner technology relationships for Adobe business

development and product management.

ADVANCED MICRO DEVICES (AMD), Sunnyvale, CA 2006 - 2009

Senior Alliance Manager, Product Organization, Adobe Systems (2009)

Managed relationship with Adobe Systems for $5.8B international technology

company. Charged with expanding relationship from technical to strategic.

Designed account plans, product roadmaps, joint technology roadmaps,

technical initiatives, goals, and joint marketing/PR plans. Performed

relationship assessments. Supervised staff of 24 product management,

engineering, and marketing personnel.

. Achieved 100% of account goals and formally integrated Adobe products

into AMD development process.

. Enhanced quality of AMD products by integrating with Adobe's

compatibility testing.

. Product Manager for video encoder plugin for Adobe's Premier Pro

product. Improved encoding time by 8x.

. Launched first social media programs for Adobe at AMD, including

Twitter, Facebook, and blogs.

. Coordinated Adobe product marketing and booth participation with AMD

at Siggraph 2009 event.

Senior Developer Relations Manager (2006-2008)

Recruited to managed design and delivery of technology transfer and new

product introduction programs for software partners worldwide. Directed Sun

Microsystems technical engagement for AMD quad core launch. Oversaw

training partner management. Administered $2.25M budget. AMD software

ecosystem partners include IBM, Microsoft, Oracle, VMWare, Adobe, Sun

Microsystems among others.

. Successfully readied 100% of strategic partner software products for

quad core platform launch.

. Kimberly A. White ( Page 2 of 3

. Managed development and delivery of PC virtualization and AMD process

architecture and performance training to over 2,000 NDA-level

developers worldwide.

. Improved hardware pre-release and product issue tracking functions as

part of streamlining partner engagement process. Led implementation

of Salesforce.com as customer portal, CRM, and sales opportunity

tracking. Used Salesforce CRM list management for partner marketing

and email communications.

. Met all goals for partner engagements, Lean and Agile productivity

improvements, and ROI for partner engagement projects.

VERIZON BUSINESS, San Francisco, CA 2006

Client Executive

Oversaw service delivery team for $21B global telecom company. Managed

client services engagements for customization and implementation of SaaS

and remote application management products for consumer eCommerce websites.

Provided vendor management for client selected third party service

providers.

. Held Director-level authority and coordinated matrixed teams across

multiple sites and GEOs.

. Consistently met or exceeded all customer SLA and service contract

requirements.

. Managed SaaS monitoring of applications, infrastructures, and server

operating systems worldwide.

SUN MICROSYSTEMS, Santa Clara, CA 2003 - 2006

Client Executive, Sun Service

Director-level role overseeing enterprise services products for $11.5B

global infrastructure company for clients such as Cisco and Oracle. Planned

and led services deployments and operations in US, India, UK, and

Australia. Supervised up to 16 persons and managed up to $17M in service

contracts and software projects. Led services account planning & execution.

Part of Sales executive management team.

. Successfully took over and turned around Oracle account. Eliminated all

executive and management-level alerts. Reduced open cases 66% and severe

cases 53% in first year.

. Increased revenue while reducing Cisco's expenses 10% by migrating

product engineering computer infrastructure from Cisco's internal IT to

Sun Managed Services.

. Grew Cisco service account profit margins to Top 5% in Sun Services.

COMMERCE ONE, Pleasanton, CA 1998 - 2003

Senior Director, Information Technology - Enterprise Applications (2002-

2003)

Formulated enterprise application strategy and portfolio management for

consolidation, and simplification of corporate application infrastructure

at pioneering B2B eCommerce company. Provided vendor management services

for enterprise software applications.

. Reduced costs and staff sizes through streamlining of infrastructure and

processes.

Director, Customer Relations (2001-2002)

Managed complete Customer Relations organization for company. Oversaw CEO

webcasts and communications, product release announcements, customer

messaging, user group program content, and web portal development.

Represented customer requirements in product development process.

. Provided program management and War Room operational support for critical

product releases.

Director, Marketplace Management & Global Trading Web Operations (1999-

2001)

Led partner programs designed to expand business and drive revenue for

marketplace customers. Supervised staff of 6.Supported Global Trading Web

Association during formation and development stages.

. Played key role in development of standard product development life cycle

process.

. Managed development and operation of customer communications, company

partner extranet site, customer/partner events, product release programs,

and technical forums.

Senior Account Manager, Professional Services (1998-1999)

Directed projects and budgets for early adopter ecommerce software

implementations at customer sites.

. Completed first ERP integration with EDI transaction capability.

Kimberly A. White ( Page 3 of 3

SUN MICROSYSTEMS, Palo Alto, CA 1995 - 1998

Technology Manager, Information Technology, Sun Microelectronics (1996-

1998)

Established Database and Technology group for spinoff of Sun Microsystems.

Developed all policies, procedures, and division computing infrastructure.

Partnered with the business leadership to support strategy and provide

applications, computing infrastructure, and business process support for

supply chain, ERP, out-bound marketing systems, and web development and

architecture (intranet, internet, and extranet). Supervised technical staff

of 8. Administered $13M budget. Led eCommerce Forum and Security Working

Group. Executed security audits.

. Developed ISO 9001 registration procedures and led internal IT

infrastructure audits.

. Saved money by completing projects on time and under budget.

. Earned multiple awards, including Individual Contributor (2x),

Distinguished IR Professional, and several Sun team awards (Java launch,

Document Management, ISO registration).

. Introduced highly effective project/program management methodologies and

processes.

Business Analyst / Program Manager (1995-1996)

Oversaw development and implementation of Supply Chain and Demand

applications. Performed selection and implementation of central electronic

document management and web publishing application.

. Managed complete ERP system implementation program.

. Formulated and implemented process flows in US and Europe.

. Recipient of Distinguished IR Professional Award.

CAREER NOTES: Previously held position of Senior Systems Analyst at

FARALLON COMPUTING (1992-1995) and Project Manager, Professional Services,

INTERLEAF (1986-1992).

EDUCATION

BS in Computer Science, Western Washington University, Bellingham, WA

CERTIFICATIONS & TRAINING

Media Training - BitePR

Lean & Agile Product Development Summit - AMD

Certified in Production and Inventory Control (CPIM) - APICS

Graduate of Sun Leadership Academy - Sun Microsystems

Software Project Management - UC Berkeley Extension

Six Sigma training - Pepperdine University

Sun Sigma Training for Team Leaders - Sun Microsystems

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