Project Manager Customer Service

TRACY RICHARD RIGGAN

**** ****** ******

Winnetka, Illinois 60093

Ph: 847-***-**** Email: ***********@*******.***

Professional Experience:

MCL Companies 1999-2008

Chicago, IL Options & Upgrades Manager, Sr. Estimator, Vice President of Construction

Developer Responsibilities:

•Oversee all mid-rise & low-rise residential projects.

•Oversee commercial office & retail tenant build-out work.

•Coordinate departments that reported to me; O. & U. Dept., Construction field personnel and

Customer Service/ Warranty Dept.

•Review & award all subcontractor/supplier work scopes, purchase orders & contracts.

Bergen Construction Corporation 1994-1999

Palatine, IL Project Manager, Sr. Estimator, Vice President

Kipley Construction Company 1993-1994

Skokie, IL Project Manager, Sr. Estimator

Wil-Freds Construction Company 1992-1993

Aurora, IL Senior Estimator

Glenn H. Johnson Construction Company 1983-1992

Chicago, IL Estimator, Field Supt., Project Manager

General Contractor Responsibilities

•Hands-on experience in all construction phases & general contracting processes.

•Monitor upcoming projects; maintain contact with clients (owners, architects and developers).

•Estimate and bid projects (price up trade work done in-house).

•Negotiate contracts with owners & subcontractors.

•Prepare progress payment requests and approve subcontractor draws.

•Develop job progress schedules and coordinate critical path items.

•Track project documents; shop drawings/submittals, change order proposals, subcontractor

change orders, RFI’s, contracts, bond & insurance requirements, etc.

•Coordinate office staff functions and field supervision for specific project needs.

•Implement close-out documents; maintenance manuals, warranty info, final waivers, retention,

etc.

Education:

College Degree:

•Bachelor of Arts in Architecture, IOWA STATE UNIVERSITY

•Participated in Iowa State University’s Architectural Foreign Studies Program in collaboration

with The University of Bath in Bath, England which entailed extensive travel throughout

Europe, observing different cultures and architecture while pursuing my own studies in adaptive

re-use and economical land usage.

Continuing Education:

•Gained knowledge from numerous continuing educational courses including: Construction

Scheduling and Planning from Triton Community College, Marketing for Negotiated Work from

The University of Wisconsin, Construction Cost Estimating and Managing the Project from The

American Estimating Institute-University of Sarasota.

Personal Background:

Volunteer and Leadership Positions:

•2010-Present: Serving an elected term on Northminster Presbyterian Church’s Deacon Board.

•1994-Present: Volunteer/Paid-On-Call Firefighter for the Village of Glencoe.

Firefighter II class valedictorian. EMT-B class valedictorian. Firefighter III.

•1994-Present: Member of Northminster Player’s, a community theater troupe.

•1990-Present: Bass vocal musician for Northminster Presbyterian Church chancel choir.

•1992-1994: Elected to Northminster’s Board of Elders and served as Chairman of the Finance

committee.

•1987-1992: Served on the Productivity Committee for the Builder’s Association of Greater

Chicago.

•1988-1991: Concluded an elected term as chairman of Northminster’s Deacon Board.

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