Quality Assurance Sales

KAMLESH SINGH

Mobile: +91-962*******

E-Mail: *********@**********.***

Inclination to grow and evolve in the field of Business Development, Sales

& Marketing, Market Research and Relationship Management with a growth

oriented organisation of repute.

PROFESSIONAL SUMMATION

o MBA (International Business) from Nottingham Trent University with over

1 years of career track of delivering sustaining revenues & profits.

o Proficiency in devising & executing sales strategies for accelerating

revenue base. Attained proficiency in Business Development & conducting

Marketing activities:

. Breaking new avenues & driving sales growth.

. Conducting opportunity analysis by keeping abreast of market

trends and competitor moves to achieve market-share metrics.

. Establishing relationship with customers for a high satisfaction

index.

. Leading and motivating large teams.

o Extensive experience in market analysis using marketing, economic and

financial (Quantitative & Qualitative) analytical tools.

o An effective communicator with exceptional relationship management skills

with ability to relate to people at any level of business and management.

PROFICIENCY FORTE

o Sales & Marketing: Handling the marketing and sales operations for

achieving increased growth & profitability. Utilizing the public

information and personal network to develop marketing intelligence for

generating leads.

o Business Development/ Key Account Management: Identifying prospective

clients, generating business from new accounts & developing them to

achieve consistent profitability. Building and maintaining healthy

business relations with major clientele, ensuring maximum customer

satisfaction by achieving performance parameters delivery & quality

norms.

o Sales Promotion: Building brand focus in conjunction with operational

requirements. Ensuring maximum brand visibility and capture optimum

market shares. Managing brand image building and awareness campaigns.

Devising & implementing pre & post marketing activities for successful

launching of new products.

o Customer Relationship Management: Maintaining cordial relations with

customers to sustain the profitability of the business. Maximizing

customer satisfaction level by on time delivery, monitoring customer

complaints, providing efficient services. Handling customer grievances &

resolving issues.

ACADEMIC PROEJCTS AND TRAININGS ATTENDED

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May' 04 - Jan' 05: Ranbaxy Laboratories Limited, New Delhi, India as

Engineer Trainee

Key Responsibilities:

o Spearheading quality assurance of diagnostic kits & reagents.

o Immunodiagnostic and serodiagnostic testing, Elisa, Immunoblot, cDNA

probe.

o Determining blood group and sampling of chemicals.

o Conducting study of expiry and calibration of instruments.

o Performing Pregnancy (Rapid card test), HIV, Syphilis, hepatitis testing

and levelling of kits.

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Jan' 04: Central Institute for Subtropical Horticulture, Lucknow, India

Key Responsibilities:

o Performing isolation and purification of soil bacteria of fermentative

importance (Microbiology lab.).

o Tissue culture.

o Managing extraction of plant DNA from papaya tree and DNA finger

printing.

[pic]

Jun' 03: National Botanical Research Institute, Lucknow, India

Key Responsibilities:

o Conducting study on biochemical constituents of medicinal plants.

o Managing operation of HPLC (Shimadzu, Japan) and optical rotation of few

sugars by using automatic optical activity instrument (UK).

PROFESSIONAL AFFILIATIONS

2008 Registered member of ACCA, UK.

ACADEMIA

2008 MBA (International Business) from Nottingham Trent University

2005 Bachelor of Technology (Biotechnology) from Allahabad Agricultural

Institute (Deemed University)

1999 Honours Diploma (Computer Application), ICE.

Dissertation: Stress in the work environment: The case of call centre in

Ireland (Team size: 1)

PERSONAL DOSSIER

Date of Birth : 15th February, 1982

Address : MMB 1/97, SBI Colony, Aliganj, Lucknow, UP,

India

Languages Known : English, Hindi.

References : Available on request.

KEY PROJECTS EXECUTED

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Title : Quality Assurance Profile of Diagnostic Kits and Reagents

Role : Despite efforts to ensure a supply of quality and effective

medicines, substandard, spurious and counterfeit products.

Team Size : 1

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Title : Stakeholder Analysis and Ethical Compliance Programme

Role : Assessing the primary and second stakeholder and business

ethics for Biodiesel production in Ireland. Designed the

Company code of conduct and responsibility towards

environment and local community

Team Size : 1

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Title : Strategy Formulation and Implementation

Role : Analyzing and reviewing the strength and weaknesses of

different players in the low cost travel industry of

Ireland and suggesting strategy of market entry for a new

player.

Team Size : 5

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Title : Restructuring of Supplier and Supply Chain Management

Role : Examined Harleys-Davidson's evolution in to the undisputed

market leader in the US motorcycle industry by the 1950s.

Analyse the factors that led the company to the brink of

bankruptcy in the early 1980s and strategies implemented by

H-D to regain its market share.

Team Size : 2

KAMLESH SINGH

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