rakesh shah, pmp
***, ******** *** 678-***-****
Locust Grove, GA 30248 *********@*****.***
EXECUTIVE PROFILE
Expertise encompasses ERP/Integration/Middleware, Portfolio/Project
Management and Governance, Business Analysis, Vendor Relationship
Management, Cost and Resource Estimates, Conflict Resolution, Problem-
solving, Building IT Roadmap, Budgeting and Planning, Practice Development
and Managing Cross-Functional Teams.
ENGAGEMENT HIGHLIGHTS
. Big 4 experience which amplified my ability to build motivated and
cooperative teams through conflict resolution and talent management.
Also it furnished an opportunity for me to gain an experience in
managing crisis before Go live and an ability to work under pressure
and aggressive dead lines.
. Aligned Business/IT capabilities, architected, engineered, and
deployed large, complex full life cycle, multi-year RICE engagements
for budget ranging from $1million to $25million in the areas of EAI,
B2B, EDI, Web Methods, CRM, Main Frames, Oracle BI (OBIEE and RBIA),
Oracle Fusion/BPEL/ebusiness suite and Major ERP Systems such as
JDEdwards/Enterprise One for Fortune 500 clients spanning multiple
industries which in turn earned a substantial savings to the clients
and increase their ROI.
. 13 years of experience in developing and implementing global IT
initiatives that maximize organizational efficiency and productivity.
. Major Account :- Harper Collins, Take Two, Avon, Acco brands, 7-
Eleven,Cardinal Health, Ho Medics, Alticor-Amway, Spirent
Communications, General Electric, web Methods Inc., PLCB
PROFESSIONAL EXPERIENCE
Deloitte Consulting, Atlanta, Georgia
Nov 2002 to Nov 2009
Sr. Manager, Business Integration & Optimization
Accountable for developing, maintaining and growing senior client
relationships for a both fixed price & T&M project and leading consultant
and client project team from project planning through closing, providing
solutions on complex global Offshore/Onshore ERP/Middleware integration
projects and helping client on their IT strategies/transformation and
preparing IT roadmap.
Led and delivered on risk management, resource management and governance
for client engagements:
. From initiation to "go-live", managed a whole technical thread of the
global ERP transformation specifically focused in JD Edwards
8.12/Oracle Fusion/SOA, collaborated side-by-side with the CTO of
Harper Collins, a $1.5B global Book publishing and distribution arm of
News Corporation.
o The functional design was accepted early 2006 with
implementation process go-live in 2008, developed a solution to
address their antiquated Order-To-Cash processes and
infrastructure. Their legacy model was comprised of
disparate/autonomous global operating divisions running highly
customized mainframe systems. The project had four go-lives in
2006-2008 (for U.S., Canada, UK, and Zondervan) with a global
scoping, planning and modeling phase that set the standards to
the regional rollouts.
o Due to project size and complexity, the project scope also
includes developing organizational change management strategies
(Change leadership, Organizational design/role mapping,
communication plan, Training & Knowledge Transfer etc). Change
management and knowledge management phases were defined and
approved by client management sponsors in early 2009.
o The solution provided to the client brought single global
operating model, provided operational efficiencies in the area
of IT, data management, transaction processing, and also greatly
enhances clients' ability to analyze its performance across
multiple divisions and locations thus increased in ROI and
substantial savings.
. "Point-of-Contact" for the technical quality control of multiple
projects including integration approach to and from procurement
system, fulfillment, billing and third party vendors and ware house
systems, OneWorld Xe to JDEdwards 8.0 upgrade, webMethod
implementation, End User Training and Knowledge management for Take
Two Interactive a multimillion dollar global developer, marketer,
distributor and publisher of interactive entertainment software games
who has unconventional business process primarily in the areas of
Order-to-Cash and was initiated organizational wide ERP
RAKESH SHAH Page Two
Deloitte Consulting (continued)
transformation Initiative to accommodate their Customer needs both in
US & Canada region. The value delivered to client had reduced the time
for fulfillment and provided much needed infrastructure to handle peak
volume transactions in the busy season.
. Led an entire integration thread of an ERP project which includes
complex interfaces (300+) and massive EDI Development (200+) effort
for Homedics Inc, a major distributor and manufacturer of Home Health
care, wellness and relaxation products who wanted to upgrade existing
JD Edward System to a newer version 8.9 and implement new webMethod
middleware real time solution to support their warehouse and
Transportation Management Systems. Additional project accountability
included aligning technical thread progress with overall project plan,
collaborating technical team activities with functional, change
control and other project teams, defining and enforcing technical team
processes and standards. With the new upgraded ERP system together
with middleware implementation, clients' ability to understand the
profitability on a given sale on an item and to a customer level
improved, thus allowing them to make better decisions on product
offering and pricing programs offered to a customer.
. Shepherded technical team through design, build and implementation of
complex integrations to WMS, weigh and dispense systems,
Transportation systems and financial systems for a Cardinal Health a
$91B. Was hired to lead upgrade [11/2002 - 2003] to a JDE middleware
solution XPI (a SOA solution now called "Business Services") to enable
the introduction of the global Implementation of a Single Instance JD
Edwards OneWorld Xe, focused on design of a global model and then
subsequent rollout to 36 sites in four waves. Identified Risk
Management/Mitigation issues and engaged with business stakeholders
and VP management sponsors to shape functional deliverables for Change
Management for Modules implemented included Finance, Procure to Pay,
OTC, Manufacturing, Distribution. First wave sites included four in
US, two in UK, one each in Germany, France and Canada. FDA validation
requirements were integrated into our approach throughout the
lifecycle of the project.
. Technical Environment: JD Edwards 8.0, 8.9, 8.11, 8.12, SAP, Siebel,
Oracle Fusion SOA 10g and ebusiness suite, web Methods 3.0 to 7.0 &
More, Oracle OBIEE (EIMS,BI,ETL)
. Major Client: Harper Collins, Take Two, Avon, Acco brands, 7-Eleven,
Cardinal Health, Ho Medics, Alticor-Amway and Spirent Communications.
GE Power Systems, Atlanta, Georgia
Oct 2001 to Nov 2002
Senior Architect
The position focused on leading and coordinating the design, development,
implementation and support of specialized business and technical
information technology solutions using web Methods middleware product
suite.
. Carried a group effort with functional and business users to scope out
interface and EDI requirements and then aligned IT requirements with
Business thus providing improved business process flow.
. Contributed an initial format of technical design specification,
canonical specification, java code standards to all web Methods
developers bringing common data model in and centralization of
specifications across GE's business unit which fostered the
development activities and provided better documentation to support
development effort.
. Acted as a mediator between PMO and other application/business leads
in a day to day integration project management related activities
providing business a better control in tracking of all the integration
projects across GE.
. Managed a team of 30+ direct and indirect resources.
. Technical Environment: web Methods, Sybase, eMatrix, SQL Server, Main
Frames and Home grown apps.
Web Methods, Inc (acquired by Software AG), Sunnyvale, California
Apr 2000 to Oct 2001
Sr. Technical Consultant, Professional Service Division.
Work directly with web Methods customers and partners to create and
implement successful integration solutions.
. Leveraged local and international system integrators to provide
diverse, flexible services to clients as well as Mentors their
customers on the development and deployment of an integration
solution. Helped client in implementing integration solutions using
web Method product which includes oversight of both technical,
functional, strategy, and Architectural components. Report software
bugs to product development group allowing them to release better
product version in future resulted in increased customer base over
time.
RAKESH SHAH Page THREE
PROFESSIONAL EXPERIENCE (continued)
. Major Accounts: Longs Drug, HP, Corio, Southwestern Bell(SBC),
First Union National Bank (acquired by Wachovia Corporation), Redding,
Pennsylvania Dec 1999 to Apr 2000
Sr. Java Developer, Information Technology Division.
Hired to implement security over FUNB's intranet portal so only authorize
user can access the portal and view bank contract, external and internal
licensing information as well as other confidential information. Additional
responsibility was to mentor junior developers throughout the
implementation effort.
Rajdeep Corporation, Gujarat, India
1998 to 1999
Oracle Programmer, IT Department.
Lavingia Enterprise, Gujarat, India
1995 to 1998
Programmer Analyst, Construction Management.
EDUCATION
Bachelor of Science - Civil Engineering & Information Technology
Management, 1998
Gujarat University, Gujarat, India
Certified in Project Management - PMP, Jan 2007