Sales Management

QUALIFICATIONS

. Diverse and dynamic technology professional with experience in a

variety of roles in the areas of client account management, pre-sales,

project management and technology development

. Excellent communication and interpersonal skills supported by managing

multiple client accounts, leading internal teams, and directly

reporting to senior company management

. Able to analyze complex technology needs and budget requirements in

order to successfully translate into customized solutions

PROFESSIONAL EXPERIENCE

November 2009 - Present

Boston, MA

Raina Solutions - Technology-enabled Solutions Provider

Solutions Architect

. Responded to RFPs and performed pre-sales activities for current and

prospective customers:

- Multi-phase needs discovery and analysis, strategic planning,

solution architecture and proposal for prospects worldwide (CNSS,

SUZUKI Morocco, G n rale Routi re)

. Worked closely with sales team to provide technical assistance to

current and potential customers

. Collaborated with company partners on diverse range of accounts to

provide high-end solutions such as:

- Server and network solutions by DELL and SonicWALL

- Network supervision applications by Dartware

- Vulnerability management system by Qualys

. Acted as virtual CTO for US-based accounts, including tasks such as:

- Direct contact to client company leadership as needed

- Upgrade projects to keep systems current

. Managed support team overseas for North African accounts by tracking

daily activities and open issues in company CRM

May 2008 - October 2009

Boston, MA

Symtrax Corporation - Business Intelligence and Output Management Software

application

Customer Engineer

. Consulted sales associates on pre-sales activities and offered

solutions for current and prospective customers

. Provided technical support to customers with application issues,

system implementation, and solution design

. Trained customers as well as new employees both on-line and on-site on

company products

. Worked with multiple teams on the testing and deployment of new

products, including custom designs for projects such as StarQuery for

JDE

. Collaborated closely with teams worldwide during pre- and post-sales

activities, strategic and technical brainstorming, and network

administration

October 2007 - April 2008

Paris, France

SII - Consultancy agency

Embedded Software Developer

. Maintained and supported missile systems as embedded software

developer consultant at MBDA:

- Analyzed reported issues, applied fixes, and ran tests on both

software- and hardware-based emulators

. Developed and deployed full software solution at Thales ATMS, for air

traffic records backup management:

- Project planning, solution architecture and design based on project

specification, testing, deployment and integration in client's

systems

TECHNICAL SKILLS

. Systems:

- Windows, Unix/Linux, Mac OS

- Office, CRM (MS Dynamics, Salesforce), SAP, JDE

- VmWare Solutions (VSP & VTSP certifications)

. Programming skills:

- Embedded: C, Assembler, Real Time Programming, VHDL

- OOP: C++, Java, UML

- Web: PHP, CSS, HTML, MySQL

. Network, Security:

- TCP, UDP, Computer and Industrial Networks (LAN, WAN, CAN, etc),

Network Administration, QualysGuard Vulnerability Management,

Intermapper Network Monitoring

EDUCATION

. ECE Graduate School of Engineering - Paris, France

Master's Degree in Computer Science with Concentration in Embedded

Systems

. University of California - Irvine, CA

University Extension Diploma in Global Business Management,

Manufacturing, Planning and

Control (MPC) Systems

LANGUAGES

. English: Fluent

. French: Native Speaker

. German: Beginner

. Chinese: Beginner

146 SALEM ST, APT 2

BOSTON, MA 02113

PHONE: 857-***-****

*******.******@*****.***

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