Engineer Technician

RONALD MALLOY

Aurora, IL - Mobile 630-***-****, Google Voice 630-***-****

*.*.******@****.***, http://www.linkedin.com/in/ronaldmalloy

Information Technology Network Administrator

Cisco certified network administrator with technical experience in Cisco

routers and switches, Checkpoint and Net Screen security appliances,

WireShark packet sniffer and NMap audit tool, Microsoft and Linux operating

systems, organizational and project management skills, resourceful &

creative problem solver and articulate communicator.

Key Accomplishments

Generated substantial savings and reduced corporate Local Area Network

(LAN) access expense from home office sales group of 70 + members by

replacing a toll free dial up modem pool with a Checkpoint Firewall VPN

client solution.

Provided valuable up-time services to Lucent engineers and employees by

performing quick turn around service on non-functional employee PC

computers.

Strove for 100 % run time by providing accurate systems maintenance

allowing products to be expedited to their destinations without conveyor

breakdowns.

Reconditioned and returned to service numerous network O/S servers by

bringing firmware levels up to OEM compliance, recreating RAID volumes and

installing a new operating system on "bare metal" server platforms.

Developed a terminal server platform and brought it to final marketable

product, providing to a Lucent engineer a support tool for customer

equipment access on their networks and saving Lucent the considerable

expense in sending a support engineer to the customer site located

worldwide.

Professional Experience

TARGET CORP. Industrial Maintenance Technician; DeKalb, IL (2006-2009)

Maintained Allen Bradley device net devices, PLC controllers and net

communications.

Maintained embedded PC communication controllers for actuator control and

printer bar code output.

Maintained conveyor mechanical and electrical systems, performed equipment

preventative maintenance.

Maintained headless industrial mount PC for Allen Bradley device net & PLC

interfacing.

IBM GLOBAL SERVICES, Tier 2 technical support at Lucent; Lisle, IL (2005-

2006)

Provided Tier 2 technical support for all Win2K/XP operating system,

application and hardware issues.

Performed end user PC migrations from existing aged hardware platform to

new Win XP laptop platform.

SBC COMMUNICATIONS, Network Services Manager; Rosemont, IL (2003-2004)

Data and voice circuit provisioning. Frame Relay, T-1, T-3, 56k/64k. POTS,

ISDN.

LUCENT TECHNOLOGIES, Network Engineer; Lisle, IL (2001-2003)

Project 1 Wireless Remote Deployment Platform (WRD)

Built Windows terminal server with Citrix Metaframe on a 1U dual processor

server RAID platform to provide local Lucent engineers remote access to

telecommunication equipment on the customer network for support purposes.

Ronald Malloy: *.*.******@****.*** Page

Two

Lucent Technologies continued

Utilized Net Screen firewall appliance to built & deploy secure VPN tunnels

between Lucent's Checkpoint firewall and customer site worldwide.

Utilized Secure Shell (SSH) client over the Internet to administer

Netscreen firewall / VPN appliance.

Created the WRD image utilizing disk imaging software Ghost, saving on

image server and using multicast techniques to deliver the image over the

local network to multiple servers simultaneously.

Advanced WRD platform to production phase by building documentation and

empowering engineers.

Project 2 Cellular tower drive test kit:

Designed, tested and deployed cellular tower drive mapping test kit for

reliability.

Created wireless drive test kit documentation for systems test plan;

Managed drive kit test schedule, completed testing and released test kit to

wireless deployment group.

Trained telecommunications engineers in proper use of cellular wireless

drive test kit.

LAKEVIEW TECHNOLOGIES, Operations Analyst, Oak Brook, IL (1998-2001)

Performed support operations, asset management and software license

tracking.

Provided end user maximum up time by performing quality help desk support.

Managed Checkpoint firewall / VPN platform deployed money saving VPN

solution.

Administered end users for Windows NT, Novell 4 network resource file &

print access.

Administered radius AAA server user database.

Year 2000 refresh performed by installing Cisco routers & switch equipment;

built TCP/IP private network and created Frame Relay network for remote

office access.

Built IBM & Compaq raid servers from metal; updated firmware images on

hardware.

Internal help desk tech maintaining PC's, windows operating systems and

Microsoft Office update roll-out.

Prior Experience

U.S. POSTAL SERVICE, Electronics Technician, Aurora, IL

EDUCATION & CERTIFICATIONS

BS Telecommunications Management - DeVry Institute of Technology, Addison,

IL

Prairie State College, Chicago Heights, IL - Certificate in Electronics

Technology

Cisco Certification CCENT: Cisco Certified Entry Networking Technician

October 2009

Cisco Certification CCNA: Cisco Certified Network Administrator January

2010

Cisco Certified Security Administrator: CCNA Security certification in June

2010

Cisco Certified Voice Administrator: CCNA Voice certification June 2010

Certified Wireless Network Professional: (CWNP.com) Certification Wireless

Sharp

PROFESSIONAL MEMBERSHIP

Institute of Electrical and Electronic Engineers (IEEE.ORG)

Association for Computing Machinery (ACM.ORG)

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