David Nieves Jr.
*** ****** ***, ********* *, Ambler PA, 19002 • 215-***-**** • *********@*****.***
Profile
Highly disciplined and detail oriented professional with a proven ability to develop, maintain, and
manage relationships with all levels of an organization. Analytical and decisive with an innate ability to
adapt and remain flexible under pressure, ambiguity, and change. Ability to coordinate several activities
at once, quickly analyzing and resolving critical issues while meeting deadlines. Possess strong
leadership and communications skills with exemplary interpersonal expertise and consultative skills to
ultimately enhance customer and vendor relationships. Maintains credibility and confidentiality. This
professional seeks an affiliation with a progressive organization where an effective blend of leadership
background and business experience will be fully utilized.
Computer Skills
All Microsoft Windows products including Windows XP, Vista
All Microsoft Office Products including Office XP / 2007
Ability to build / troubleshoot all computer hardware configurations
Excellent computer skills with computer peripherals and high/low end office equipment
Selected Career Accomplishments
Fast Page Radio - Sprint Indirect Dealer (10/06 – 11/09)
Blue Bell, PA
Store Manager / Certified B2B Sales Consultant (10/06 –11/09)
Engaged potential customers inside and outside of the retail location to explore sales opportunities.
Conducted bill, device, and plan reviews on customer accounts. Taught customers and employees how to
use and demonstrate wireless applications. Maintained profitability of retail location. Learned to sell
“solutions” and not phones or phone plans. Managed a large number of high revenue accounts while
always searching for new activations. Conducted employee reviews and set goals. Assisted in hiring and
training new employees. Performed other managerial duties.
GENEX Services, Inc. (08/04 – 08/06)
Wayne, Pa
1696 Project Manager (08/05 – 08/06)
Promoted to Project Manager in 08/05. Perform all previous duties and directly manage a small team of
employees in the 1696 project. Assign individual responsibilities, manage project on a day to day basis,
track progress and results, also handle escalated and high priority cases.
1696 Project Coordinator (08/04-08/05)
Placed phone calls notifying claimants of incoming paperwork allowing representatives to assist
claimants in applying for Social Security Disability Insurance. Worked closely with management in order
to assure the timely completion of the 1696 project. Handled phone calls from claimants to give status
and field questions. Performed other administrative duties supporting the project manager.
Resume of David Nieves
First City Abstract Agency (01/03 – 01/06)
Philadelphia, Pa
Network Tech / Independent Contractor
Served as the Network Technician while the CEO searched for a network administrator.
Duties included:
- Investigated, analyzed, and resolved hardware, associated software and communications problems on
company computer systems
- Performed hardware repairs and maintenance on a wide range of pc-based computers and peripherals
- Upgraded, designed and created new computer systems office-wide, replacing outdated hardware
- Installed, configured, and troubleshoot network, local printers and fax machines.
- Performed preventive network hardware and software maintenance.
- Gained experience with both Win2K and Windows 2003 Server
Education
Montgomery County Community College
Electronic Game and Simulation Design
Penn State University, Mont Alto, PA
Psychology
Personal / Professional References
Iris Camacho – CFO / Brill Worldwide Investments
Phone: 267-***-****
George Heath – Sr. Software Developer / Club Systems Group
Phone: 215-***-****
April Norris – Director of Business Development / Cenaro – Wayne, PA
Phone: 484-***-****
Cheryl Simon – President / Simon-Solutions Consulting Services
Phone: 215-***-****
Karen Malchano – Manager of Policy Information / The Education policy and Leadership Center
Phone: 717-***-****
Resume of David Nieves