Gerald Heigenhauser
Tel. +1-312-***-****
Email. **********@*****.***
Professional with over 20 years experience in the fields of security,
training and business management, following 7 years experience in the
Austrian Military Security Service. Particularly skilled in the
implementation of continuous improvements in efficiency, quality,
reliability, customer satisfaction and resource allocation. Proven
capacity for building and maintaining productive relationships with
employees, customers, vendors and suppliers delivering significant and
sustainable efficiencies and cost reductions. Provided consulting, Security
Services and Dignitary Protection for a former President, Presidential
Candidates, Royal Family, Special Envoys a Ambassador and NGO'S.
Developing Strong Customer Designed and implemented security
Relationships training Worldwide
Character, Integrity and Motivating and Team Building
Reliability
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
Various Clients Worldwide 2008 - Present
Security Consultant
Collected and managed security information for the coordination of 170 NGOs
Worldwide.
Advocated staff safety protocols, designing and implementing security
training,
Protection.
Assisted with the hostage incident management working group building the
capacity and defining best practices for NGOs around the globe
Global Trade Solutions Inc. (Worldwide) 2004 - 2008
Chief Executive Officer / Partner
Developed and designed security products for international customers
Products included perimeter fence protection, transmitter of intrusion
equipment, electronic tracking systems, cameras, video and alarm
monitoring, blast suppression equipment, decontamination units, fire
resistant coatings, air security filter systems, and vehicle arresting
systems. Facilitated sales to numerous governments through bid support and
program development including: tiered global risk assessment guide;
security protocols; travel briefs and protection
Global Security Service and Global Investigation Services Inc. (USA)
2000 - 2004
Chief Executive Officer / Partner
Established, trained and managed a comprehensive and bespoke 24 hour
security guard service totaling some 222 employees
Trained and managed a full service private detective agency
Devised and implemented performance guidelines for all security guards and
investigators
Implemented a system of quality management to safeguard levels of service
provision and reporting
Guardians Without Borders (Worldwide)
1994 - 2006
Board of Directors, Chief Consultant
Conceptualized and implemented a non- profit organization tasked with the
protection of NGO personnel in non-permissive environments
Analyzed and streamlined operations in third-world countries through the
implementation of appropriate technology in order to reduce the operating
risk of humanitarian efforts
Developed a global security assessment program for a $100 million program
Minneapolis Police Department 1991 - 1993
Consultant
Conducted undercover narcotics investigations under contract.
Educated and trained agents in basic tactical skills
Kingdom of Saudi of Arabia 1987 - 1990
Security Team Manager
Responsible for security support, close protection, operational management
and security management for numerous high profile private and public event
events
Provide security services to HRH Prince Turkey Ben Abdul Aziz and family
worldwide
Estee Lauder Family 1984 - 1986
Executive/Personal Protection Officer
Provided dignitary protection for the United States Ambassador to Austria,
Mr. Ronald Stephen Lauder and family
Responsible for the identification and mitigation of possible threats
through the provision and maintenance of personal protective services to
facilitate normal business activities
EDUCATION AND TRAINING
1994 Eden University Bachelor of Arts in Business and International
Relations
Military/Security Training
1995 Successfully completed the Tactical Security Operations course
and Riot Control conducted by the Offices of Vance
International Virginia
1979 - 1984 Prana (Austrian Military Academy) Office of Security
Training with the GSG9 under Dieter Fox in St. Augustin
Training With the Office of Security of the United States
Training with the SEAL Team SIX under Johnnie Walker
Training with the SAS under Mr. Philip A. Singleton, (Op
Nimrod participant)
Languages
Fluent in German and English
Knowledgeable in Spanish, French and Italian