Customer Service Data Entry
Resume:
V ICK I LYNN ZABAWA
**** * * ** ***** COURT
AUSTELL, GEORG IA 30168
***********@*****.***
OBJECTIVE OBTAINING A POSITION THAT ALLOWS ME TO ACHIEVE
MY FULL POTENTIAL WHILE DEMONSTRATING A STRONG
WORK ETHIC.
EXPERIENCE DISPATCHER/CALL CENTER
01/2004 06/2004 RONSTV BY DIRECTV
LITHIA SPRINGS, GA
• SUPERVISED 10 14 TECHNICIANS
FAXED DAILY ROUTE SHEETS
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LARGE VOLUME OF DATA ENTRY
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HIGH VOLUME INCOMING CALLS
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HANDLED DISCREPANCIES
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CUSTOMER SERVICE
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CLOSED JOBS AS TECH COMPLETED
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FOLLOW UP WITH CUSTOMER FOR DISPOSITION ON QUALITY OF
•
SERVICE & INSTALLATION
BARTENDER
07 1995 03/2001 TOPPS II BAR & GRILL
AUSTELL, GA
LARGE VOLUME OF DRINK ORDERS
MONITORED INGREDIENT INVENTORY AND STOCKED BAR
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SETUP AND BROKE DOWN BAR OPENING AND CLOSING
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CASHIERED, ACCURATELY HANDLED MONEY TRANSACTIONS
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AND BALANCING CASH DRAWER TO DAILY SALES
KEPT CLEAN AND TIDY WORK AREA
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CONSISTENTLY WORKED OVERTIME TO MAINTAIN A STRONG
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CLIENT BASE
ANSWERED INCOMING CALLS CUSTOMER RELATIONS
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DATA PROCESSOR
08 1993 07/1997 AMERICAN SUZUKI
KENNESAW, GA
DATA ENTRY,BILLING, CREDITS, ORDERS PLACED BY VENDORS
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INVENTORY CHANGES, PRICE CHANGES, DISCREPANCIES
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PREPARED MAILINGS, PROOFREAD DOCUMENTS,
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SWITCHBOARD RELIEF
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ANSWERED QUESTIONS ON DEPARTMENTAL SERVICES
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PERFORMED AND COORDINATED THE OFFICE ADMINISTRATIVE
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ACTIVITIES, STORING, RETRIEVING, AND INTEGRATING
INFORMATION FOR DISSEMINATON TO STAFF AND CLIENTS.
MAINTAINED MAINTENANCE LOG ON PRINTERS, AND TERMINALS
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ORDER PRINTING SUPPLIES
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10K KSPH ACCURATE AND PRODUCTIVE
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AS400 BILLING, INVENTORY, PO'S
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DATA ENTRY/CUSTOMER SERVICE
08/1992 02/1993 COLGATE PALMOLIVE CO.
SMYRNA, GA
( TEMPORARY ASSIGNMENT THROUGH TEMPS & CO.)
DATA ENTRY, ORDERS, CODING MECHANDISE ON PO,
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CLOSED OUT SHIPMENTS AS WE RECEIVED INVENTORY
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SWITCHBOARD RELIEF
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MAINTAINED INCOMING FAXES, PAPER STOCK, INK,
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DISTRIBUTED MAIL, REPORTS, FAXES, ETC…
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CUSTOMER SERVICE
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SKILLS 10K KSPH (ACCURACY & SPEED), 10 KEY TOUCH,
FORMAT LETTERS IBM SYSTEM 36, HITACHI PRINTERS,
IBM SYSTEM 36, HITAICHI PRINTERS, MICROSOFT
WORKS WORD, SPREADSHEETS, OFFICE. 15+ YEARS
CUSTOMER SERVICE, QUICK TO LEARN, I GET ALONG
WELL WITH OTHERS.
INTEREST I WOULD LIKE A OPPORTUNITY TO PROVE MYSELF, MY
ABILITIES. WHAT A ASSET I CAN BECOME TO THE
RIGHT COMPANY. A CHALLENGING POSITION, FAST
PACED, WITH THE OPPORTUNITY TO GROW AND LEARN.
REFERENCE AVAILABLE UPON REQUEST.
REFERENCES JOSPHINE GONZALAS
1292 LEVEL GROVE RD.
CORNELIA, GEORGIA 30531
JAMES JENKS
6030 BLACKHAWK TRAIL
MABLETON, GEORGIA 30126
GLENN SANDERS
3213 HUMPHRIES HILL RD
BLDG. 3
AUSTELL, GEORGIA 30168
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