Technician Engineer

Location:

Posted:

July 15, 2010

JOSEPH A. FERRER

JACKSON, NJ 08527

*********@*****.***

Objective

Computer Technician position utilizing my experience in computer service customer support.

Summary

Over seven years of experience in the computer industry as a service technician specialist.

Background includes system installation, repair, maintenance, troubleshooting, problem

resolution and proved professional customer services.

Experience

Agilysys, inc., Taylors, SC

Customer Engineer ll, 2007 - 2009

* Troubleshooting, repairing and replacing dell servers and peripheral

* Troubleshooting, repairing and replacing Lexmark printers

* Troubleshooting, repairing radiant terminal for the deli orders, kiwis, bump bars, monitors.

* Repairing and replaced wincor and triversity pos registers, cash drawers, scanner and printers.

* Troubleshooting, repairing, replacing and reconfiguring wireless hand held, routers and switches

D & E Communications, Ephrata, PA

Service Field Technician, 2002 - 2007

* Troubleshooting, repairing and replacing dell servers and peripheral

* Troubleshooting, repairing and replacing Lexmark printers

* Troubleshooting, repairing radiant terminal for the deli orders, kiwis, bump bars, monitors.

* Repairing and replaced wincor and triversity pos registers, cash drawers, scanner and printers.

* Troubleshooting, repairing, replacing and reconfiguring wireless hand held.

Education

Certification, 2010

Ocean County College, Toms River, NJ

Currently enrolled in A+ Certification

Certification, 2002

U. S. Professional Institute, Cherry Hill, NJ

Network +