RIC EVANS
DENVER, CO *****
OBJECTIVE To enhance the management team of a leading, superior quality restaurant/hospitality concept dedicated to the
highest professional standards where my strengths of teambuilding, strong attention to detail, cost controlling, sales building and
loyalty-inducing, gracious customer service will lead to a long & successful career and ultimately increase bottom line profits.
• Over 12 years of progressively responsible positions in service-focused operations
• Sales builder, cost manager, service leader, staff developer
• Serve-Safe, TIPS, L.E.A.D., & EEO Harassment Prevention trained
• Organized, motivated, & detail-directed problem preventer
PROFESSIONAL EXPERIENCE
January 2007 – July 2010 GENERAL MANAGER Wendy’s, 1132 Warner Rd., Chandler, AZ
• Responsible for $1,500,000 annual sales
• Day to day operations
• Inventory control, food cost control, staffing, training
• Responsible for but not limited to training, employee development, administrative operation, managing food and labor
• Cost, purchasing, ordering, FOH, BOH and P&L
September 2004 – December 2007 GENERAL MANAGER, Togo's Café Deli Restaurant, 5055 West Ray Rd., Chandler, AZ
• Responsible for $1,000,000 annual sales
• Day to day operations
• Staffing, recruiting and training, managing food and labor cost
December 1997 – August 2004 GENERAL MANAGER La Casita Mexican Restaurant & Cantina, Crestline, CA
As a “service-excellent specialist” and “great food fanatic”, I took over the scratch kitchen of this “High-End Sonora-Style
Cantina Concept”, upgrading, re-writing and refining all receipts and specs. Always voted “BEST MEXICAN FOOD ON THE
MOUNTAIN”. Added Brunch, Lunch and other Specialty Menus.
• Increased sales 82% in the first five years
• Lowered payroll costs 16%
• Lowered energy costs 27%
January 1996 – December 1997 REGIONAL DIRECTOR, American Studios, 5066 W. Jupiter Way, Chandler, AZ 85526
• Area of responsibilities: New Mexico, Arizona and California. Responsible for both photography and sales
• Day to day operations, staffing, recruiting, training, budgets, marketing, advertising and host relations within 110 Wal-
Mart Stores
March 1984 – July 1995 SENIOR VICE PRESIDENT OF OPERATIONS, PCA, Inc., 14432 S. 13th Way, Phoenix, AZ 85044
• Responsible for $40 to $45 million annual sales for this retail photographic organization located within the K-Mart
stores, in a 13 state region, which is approximately 30% of company's annual sales
• Responsible for an organization which included: Two Vice Presidents, Four Regional Directors, 25 District Managers,
350 field employees
• Ranked number one in all key factors for the last six years
Responsibilities at PCA
Implementation of 5 year expansion plan: 200 existing studios to current 1300 studios, action plan included; account
presentation, space approvals, ad development, development of current staff, training class development, monitoring of
hiring new staff, requisition of equipment inventory and shipment thereof, development of budgets, follow up with account
managers.
Budget analysis and development, labor analysis and development, profit and loss analysis and development, marketing
analysis.