Manager Analyst

Barbara J. Thompson[pic]

**** ****** ***** - *******, ** 75088 - H: 972-***-**** - C: 214-***-****

- ******@*******.***

CAREER SUMMARY

Operations Manager with over 15 years of experience in the financial

services and transportation industry.

. Former U.S. Army Finance Corps Officer (Captain).

. Internal Auditor for the last 5+ years. Developed SOX programs and

implemented new control procedures.

. Financial Reporting, Metric Reporting and Crisis Management for the

last 4 years. Proven record in identifying reporting requirements,

planning and organizing, and reducing cost.

. Transportation Manager for almost 10 years. Surpassed goals on

transportation projects. Designated as on-site and off-site trainer.

. Excellent verbal and written communication skills.

. Proficient with Microsoft Word, Excel, PowerPoint and Access

Database.

PROFESSIONAL EXPERIENCE

JPMORGAN CHASE, Dallas, TX

02/2006 - 12/2009

Business Analyst and Reporting Analyst, AVP

SOX auditor for the U.S. Securities Operations (USSO) and coordinator for

all external audit visits from Price Waterhouse Coopers (PwC). Prepared

quarterly audit reports and remediation. Managed financial reporting and

metric reporting. Coordinated business resiliency planning and testing.

. Enhanced financial reporting procedures which significantly reduced

losses and write-offs.

. Developed an Information Owners Checklist that was used as a best

practice document.

. Created a "One Stop" Business Resiliency Manual - all plans tested and

passed annually.

. Developed a metric reporting tool for the Proof and Control Department.

OUTSOURCE PARTNERS INTERNATIONAL, Dallas, TX

10/2005 - 02/2006

Accounts Receivable Supervisor (Contract Position)

Managed 6 associates, conducted weekly SOX audits and reconciled accounts.

. Decreased overtime from 15 hours to 7 hours per week (53%).

. Reduced unrecognized/unapplied deposits through client follow-up.

. No discrepancies noted during internal SOX audit.

PEGASUS SOLUTIONS, Dallas, TX

08/2004 - 08/2005 Production Support Manager

Managed 8 production support analyst, SOX testing, inquiries processing and

account reconciliations.

. Reduced inquiry processing time by almost 80% (from 22 days to 5 days) in

a two week period.

. Led the department in meeting SOX requirements. Passed first official

external SOX audit.

. Ensured balancing and funding requirements were met at the end of each

billing period.

SCHNEIDER NATIONAL, Dallas, TX

01/1995 - 07/2004

Senior Service Team Leader (1998-2004)

Service Team Leader (1995-1998)

Managed 2 team coordinators, 40+ driver associates, and the transportation

requirements for Schneider's premier dedicated accounts (Kimberly Clark,

Sears, Ford and Georgia Pacific). Managed day to day operations to include

safety, cost reduction and trip planning.

. Demonstrated leadership and received recognition for all driver

associates remaining accident free for 16 consecutive months.

. Analyzed P&L statements and saved the company $80,000 in 2003.

. Selected to train new associates off-site in Lugoff, SC after an

acquisition and in Mexico City, Mexico during start-up operations.

. Delivered 113% of targeted goal when appointed as Rehire Campaign

Coordinator.

EDUCATION

MA, Business Administration, Webster University - Saint Louis, MO

BBA, Finance, Marshall University - Huntington, WV

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