Sales Representative Customer Service

Jennifer Beatty

Home Address

Phone 908-***-****

*** **** **. *-

mail: ***************@*****.***

Chatham, NJ 07928

Objective To obtain a managerial position in a dynamic environment that will

provide an opportunity to build upon my project management,

customer service, analytic, creative, and presentation skills - to

further develop as a professional manager.

Experience Citigroup/Meehan Group, New York City, NY

2010-Present

Administrative Assistant/Move Consultant

Meehan Group is the outsourced/in-plant consulting and move

management service provider supporting Citigroup's XX MSFT national

facilities real estate portfolio. This position is based in the

Citigroup facility at 388 Greenwich St., NY and is responsible for

managing the personnel moves associated with space consolidation,

restacking and departmental growth and contractions.

Responsibilities of my role include:

Developing detail oriented facility cost estimates associated with

moving Citigroup employees between various properties and

locations.

Preparing and presenting move estimates with total costs

(technology and facility costs) to business requesters.

Maintaining move related tracking reports for financial review and

current move status.

Compiling financial and descriptive move related documents for the

monthly Post Move Meeting Review to evaluate and analyze costs

incurred.

Preparing the move completion and billing confirmation tracking

report.

Coordinating and assigning move requests.

Issuance of purchase orders and resolving invoicing issues with the

client.

Utilizing Move Coordination Tools to ensure quality project

management delivery.

Since coming on-board I have found several areas within the service

portfolio which were in need of improvement and have taken the

initiative to re-engineer to improve the efficiency of our service

offering to Citigroup. These contributions include:

Created Carpentry Rate matrix tool enabling estimate submission

turnover time.

Improved communication efficiency by managing facility billing

related issues.

Created "New Employee Meehan Guide" to enable processing various

requests related to hiring a new employee.

Processing new Meehan employee requests for supportive tools in

order to work successfully internally.

Organized folders with floor plans for several buildings to use as

reference resources for facility coordinators.

Nordstrom, Short Hills, New Jersey

2009-2010

Sales Representative

Increased customer purchases during corporate sales contests.

Built customer relationships for follow-up after purchases.

Created a department sales record within the first pay period.

Curves Fitness Gym, Millburn, New Jersey

2008-2009

Sales Representative and Office Coordinator

Ran the day-today operations in this "absentee-owner" health and

fitness center.

Created and developed promotional contests monthly to maintain

customer interest.

Began a successful promotional program with the NJEA.

Contacted prospective clients on the telephone, scheduled initial

consultations, and closed numerous sales to sign up new clients.

Assigned employees operational responsibilities.

Worked with insurance companies to extend coverage services for

customers.

Rampage, Freehold, New Jersey

2008

Sales Associate

Set in store record of the highest sale ever by new employee.

Increasing customer purchases motivated by corporate contests for

"revenue per sale".

Participated in seasonal floor moves and visual display.

Education Montclair State University, Montclair, NJ

Bachelor of Science, Marketing and Management

January 2009

Computer Proficient in Microsoft Word, Excel, Access, PowerPoint, SPSS.

Skills Experienced with CRM database software.

Volunteer Jefferson Elementary School, Summit, NJ

Work 2008

Holiday Activity Coordinator

Planned and supplied holiday activities for kindergarten class.

Pop Warner Cheerleading, Marlboro, NJ

2004

Cheerleading Coach

Choreographed and coached first grade cheer dances for

competitions.

St. Gabriel's Church Youth Cheerleading, Marlboro, NJ

2003

Cheerleading Coach

Choreographed and instructed cheer dance classes for competitions.

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