Richard Stuhler
********@*****.***
Degreed Business Professional
Degreed business professional with a background in training, project
management and coordinating. My strengths are in team leadership, training,
project management, quality assurance and scheduling. Software experience
includes Windows 9# - Vista, MS Office (Word, Excel, Power Point), Lotus
Notes, iDOCs. (Oracle Database), IE
Leadership & Training
. Lead project team members to ensure timely processing of all project
documentation.
. Delegated and motivated sales and project team members.
. Trained new sales and support personnel on department and project
procedures.
. Assisted with office-wide training on new EDMS software.
. Worked in a technical team environment to assure internal and external
client issues were handled from start to completion.
. Provided on site training of junior field engineers and composed field
operating procedures manual in support of training.
Project Management
. Department specialist for company projects.
. Managed multiple projects simultaneously from inception to completion.
. Tracked project expenditures and revenues.
. Attended and input concerns for department on weekly project meetings.
. Purchased materials for projects and negotiated with vendors for best
pricing.
. Researched various advertising avenues and budgeted accordingly.
. Scheduled and coordinated team members on projects to ensure quality and
project goals are obtained.
Sales
. Acted as technical customer support to customers to sale, instruct and
build trust in the resolution of any installation or maintenance issues.
. Marketed to Real Estate professionals for residential roofing projects.
. Prospected, sold and closed via in-person or telephone to residential
homeowners regarding repairs and re-roof projects, increased sales 15 -
20% annually.
. Took incoming calls and made outbound calls to homeowners to inform on
pest control services and closed sales.
Work History
Chicago Bridge & Iron, Richardson, TX 2007 - 2009
Document Management Specialist / Lead Software Trainer -
Project Lead, Delegated and motivated two to three team members. Receive
and post all electronic Internal and Supplier documents electronic document
management system (EDMS; current is iDOC's; oracle based program). Quality
assurance of all project documentation in obtained and entered into EDMS
and final delivery of project books. Lead Branch Office Trainer for company
wide EDMS software rollout. Scheduled, maintained training records and
evaluations for employee training.
Select Roof Systems, Plano TX. 2004 - 2007
Sales/Marketing Roof Consultant -
Residential sales, scheduling and material purchasing. Marketed service to
Real Estate professional to generate new and repeat business. Increased
sales 10% per year. Managed projects and quality control of install and
repairs of residential roof projects. Property adjusting of residential
properties for insurance company in Southeast Texas and South Florida
during '05' hurricanes. Investigate and document residential property
damage and convey findings and settlement to homeowners within company /
regulatory requirements.
Chicago Bridge & Iron, Richardson, TX 2002 - 2003
Vender Data Associate -
Responsible for inputting vendor documents into Lotus Notes Database.
Quality control of documentation data entered into database. Run
reproduction request for internal and external clients. Assisted with
project data books. Assisted with training of new employees on department
procedures and equipment.
Teligent, Inc, Plano TX. 1999
- 2001
Field Engineer II -
Supported the city-wide roll-out of phone service in the Dallas/Ft. Worth
Metroplex. Site survey, installation and maintenance of DSL and voice
applications carried on 18 and 24 GHz wireless networks. Performed
periodic maintenance on ANE (Access Node Express) and Point-to-Point/Point-
to-Multipoint wireless radio telephone network. Installed and trouble shoot
business customer phone and DSL service as needed. Quality assurance of
contractor build out of cell sites. Trained and mentored field trainees.
Education
B.S. Business Administration ? University of Texas at Dallas ? Dallas, TX.
Certifications: A+ (Aug 2010)