Customer Service Technician

MANRAJ DHALIWAL

Home: 604-***-****

**** *** ******

Cell: 778-***-****

Surrey, BC V4N 2A6

OBJECTIVE: To obtain a full time or part time position within your organizations

HIGHLIGHTS OF QUALIFICATIONS:

Experienced in customer service & sales

Knowledgeable with computers

Excellent communication skills

Strong ability to work well under pressure

Bilingual in English and Punjabi

EMPLOYMENT HISTORY:

Future Shop, Surrey, BC Nov 2010 Oct 2012

Computer Technician

Installing hardware

Installing software

Doing setups of new laptops and desktops

Shipping and receiving products

Fleetwood ESSO, Surrey, BC Jun 2005 Jul 2010

Full Service Attendant

Provide customer service

Fill up propane & gas tanks

Cleaning up of the store

Cash handling

NCO Group, Surrey, BC May2007 Sept 2007

Geek Squad Technician

Handle calls from customers involving hardware and software issues

Install, maintain, troubleshoot and upgrade web server hardware and

software on client's computers

Customer service

Evaluate and install computer hardware, networking software and operating

system software

EDUCATION:

Vancouver Career College, Burnaby, BC

Computer Network Technician

Sept 2006 March 2007

Johnston Heights Secondary, Surrey, BC

High School Diploma

Sept 2001 Jun 2006

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