Project Manager Sales

Career Objective

A hands-on project manager responsible for: collaborating with customers to

translate their articulated and unarticulated needs into requirements,

organizing cross-functional teams, leading overall projects to ensure that

final Enterprise IT solution delights the customer; managing the entire

lifecycle of the project to generate a profitable revenue stream.

Leadership Profile

A proven Business leader with over a decade in high-tech, consulting, with

a record of exceptional results:

? Over 11 years defining Strategic Sales and Partnership initiatives

that resulted in disciplined processes, project/program management and

supporting a global customer base. Demonstrated successes in building,

nurturing, and repairing customer relationships to develop loyalty.

? Six years as a Project Manager/Team leader spearheading Fortune 500

Projects/Accounts for Silicon Valley's major companies, with dramatic

improvement in ROI, increased revenue, cost savings, client

relationships and delivery of projects ahead of schedule.

? Five years as a Business Development leader of largest

Software/Database company with responsibility for sales opportunities

over $15M and developing strong client relationships. Revamped large

accounts and partnerships, with companies such as, Cisco, HP,

Mitsubishi, IBM, and American Express.

? Additional experience includes leading hands on SAP & ERP

implementations, communications, and marketing during an e-business

company's IPO process. The parent company quickly became the market

leader.

Unique Skills

> Chalk Talking: Quickly demonstrate understanding of customer needs by

diagramming and validating requirements before resources are

committed, thus accelerating time to market.

> Creating Action: Develop methods to continually improve alignment

between what business

intends and how customers and outsiders view it, leveraging it into

market share and profits.

> Customer Intimate: Intimate knowledge of customers, their business

and their customers to articulate what solutions help customers and

delight their customers.

> Rapid Validation: Quickly demonstrate understanding of customer needs

by diagramming and validating customer requirements before resource

commitment, accelerating deliveries.

> Life Cycle: Map out product life from start to end-of-life to ensure

competitive advantage and customer value, without compromising

revenues or profits.

> Issue Escalation: Work with upset customers and prevent issue

escalation

by providing intervention and empowerment, without giving up too much

and win their loyalty.

Professional Experience

PGP Corporation, Menlo Park, CA (Engagement Manager / Project Manager)

2008(2009

. Upon on boarding discovered that three critical projects were behind

schedule, over budget, and slipping further. Spearheaded a major

initiative and identified that lack of coordination, communication and

clear accountability were the main causes. Proposed a comprehensive

project plan, created simple tracking spreadsheet, and established

daily communication meetings between all teams. Within six months, the

projects were delivered 14 days ahead of schedule, saving the

customers $250K in additional project costs. All future projects were

then managed using the new system.

. Project Manager for large- scale implementations of Fortune 500

companies, such as IBM, American Express and Starbucks with revenue

over $1M.

. Managed project resources, progress, completion timeframes, and budget

- with results that include:

- 50 % improvement in product accuracy/reliability

- 45 % improvement in overall internal customer satisfaction rating

- 40 % reduction in FTEs through improved efficiencies

Robert Half International, San Jose, CA (Professional Services Team

Manager) 2007-2008

. Managed and supervised a team of 13 IT consultants.

. Demonstrated ability to work with different departments and skill sets

as projects included a team of System Administrators, Oracle/SQL

Database Administrators, Network engineers, Java/ J2EE developers,

Project managers and Web developers.

. Generated over $100k in profits for project deliverables by

simultaneously managing 13 long-term projects.

. Increased the number of billable consultants on projects by 50%.

. Increased new projects by 25%.

. Acted as a primary liaison with the account team during the

configuration quote process. Reduced the average turn-around time from

12 business hours to 4.

Sun Microsystems, Menlo Park, CA (Competitive Deal Manager)

2006-2007

. Worked with key accounts, capture requirements, and deliver innovative

solutions through A/C teams. Clearly define goals to compete and win

against alternatives tactically and strategically.

. Generated over $5M in pipeline application revenue by providing

competitive, strategic and tactical deal support to the global Sun

sales and partner community, and developing account strategy with

inside and field sales.

. Many single-tier channel revenues were flat despite new and leading

product suites. Discovered

that fresh and aggressive marketing programs were needed to mobilize

action. With

collaborative development/placement of new programs, VARs,

Integrators, and Hardware

providers saw a growth of 30% within 12 months, a Sun first!

. Increased revenue for Sun while also helping customer realize $5M in

cost savings by proposing a solution profitable to both companies and

Implemented strategic-planning process enabling ERP data to be

translated into product/service requirements, thereby reducing

planning time by 50 % and significantly improving customer

satisfaction.

Oracle, Redwood Shores, CA; Fremont Consulting Group, San Jose, CA

2001-2005

(Business Development Consultant/ Manager)

. Generated over $2M in pipeline application revenue for Oracle by

identifying and qualifying sales opportunities and developing strong

client relationships.

. Lack of channel infrastructure was hampering revenue growth even with

new and innovative

products. Identified need for distributor channel and aggressively

established U.S. channel as new

outlet for all products, resulting in two-tier channel business growing

from nothing to $5M in

just one year. Innovative distributor funding/support were underpinnings

of this novel initiative.

. Implemented E-Business suite software -improvement initiative, achieving

$2M cost reduction.

. Through effective planning delivered a project 20% faster than

originally scheduled while reducing the expected worldwide project cost

by approximately 18%.

Qwest Communications, San Jose, CA (Project Manager/ Solutions Architect)

2000-2001

. Built and managed relationships with strategic partners, such as Cisco,

Sun, Sybase, Hewlett-Packard, Mitsubishi, Mercury Interactive, Telera

and Swissotel, resulting in $10-15M in revenue.

. Responsible for building a new technology group, the Wireless

Application Protocol (WAP) technology practice for the West Coast region

and generated $5M in revenue on Swissotel account

. Helped increase sales revenue 30% managing the Sybase account.

. Managed provision of services, such as server hosting, application

support, system integration, web-demand testing, online branding,

residency consulting . Developed RFP's and statements of work.

PANDESIC, INTEL/SAP, SUNNYVALE, CA (SAP SD Functional Consultant) 1999-

2000

. Managed & strengthened vertical retail market client relationships and

implemented e-business projects for e-tailer and catalog retailer

clients, constructing structural changes in daily operations that

resulted in a 45% overall increase in efficiency of consumer usability.

. Involved in initial business process review to determine key business

processes, defined initial implementation scope, and performed

functionality gap analysis.

. Consulted client on product web catalog structure, product set-up

fulfillment options, freight structures, implemented and consulted on

EDI and Idocs for clients.

. Performed front/back-end testing; confirmed functionality in preparation

for go-live, increasing performance by 65% and saving Pandesic over $1M

per year.

TECHNICAL SKILLS

. Microsoft Office Suite: Word, Excel, PowerPoint, Access, Outlook, MS

Project

. Oracle Applications: CRM, E-Business Suite (Business Intelligence,

Discrete Manufacturing, Financials, Order Management, Sales), HR,

Manufacturing, Project Management, Marketing, Product Lifecycle

Management

. SAP 3.0, 4.0, 4.5, 4.6b & 4.6c; Modules: Sales & Distribution (SD),

Financial (FI), Materials Management (MM), EDI, I-DOC Interface

. People Soft: 7.5, 8.1, 8.4: HRMS & Financial Modules

. Databases: Oracle-9, 10g SQL/PL

. Familiarity with using CRMs such as salesforce.com

. User knowledge of Web 2.0 applications such as social networking

utilities, blogs, RSS

EDUCATION

UC BERKELEY

. MIS Program; specializing in UNIX, ORACLE SQL/PL

SAP SD CERTIFICATE (SANTA CLARA, CA)

. Sales & Distribution Functional Module

UNIVERSITY OF SAN FRANCISCO

. Bachelor of Science in Business/International Relations

. Graduated Cum Laude - Dean's List Recipient

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