Project Manager Management

Grace Moy

*** ****** ******, ********* ***, Brooklyn, NY 11201 ( 917-***-**** (c) (

718-***-**** (h) ( ********@*****.***

Career Summary

Corporate professional with over 15 years of experience in the financial

services industry. Expertise in training users, managing websites, analyzing

data from multiple sources, and creating content for internal and external

audiences. Intelligent, effective and results-oriented team player.

Experience

2009 - Stellar Services, New York, NY

Present

Technical Trainer

Produced training manual, user's manual, and systems manual for

workflow application developed for major public sector client

Assisted with development of computer based training, including

recording voice-overs

Worked closely with client contacts at all levels through

development and deployment

2008 Goldman Sachs, New York, NY

Senior Technical Trainer, Private Wealth Management division

Provided global training in asset allocation, client prospecting,

and client servicing to incoming vice presidents, associates and

financial analysts

Worked with IT to redesign and migrate divisional website content

to more user-friendly platform

Compiled feedback from training sessions for management review and

future enhancement

Interacted with ultra-high-net-worth clients regarding their

Goldman Sachs online accounts

1993 - Morgan Stanley, New York, NY

2008

2004 - Project Manager / Technical Writer, Firmwide Marketing department

2008 Liaised with business units globally to determine content needs on

intranet site

Wrote and edited all content on external website promoting Morgan

Stanley sponsorships

Worked with clients to design websites conforming to Marketing and

Compliance guidelines

Created reports for management highlighting training goals and

accomplishments during rollouts

2000 - Project Administrator / Content Developer, Investment Banking

2004 department

Worked with investment bankers to develop global customer

relationship website

Captured daily content for divisional repository, viewable by

4,000 unique users worldwide

Recruited, trained and supervised team of content editors

1993 - Sell-Side Analyst, Investment Banking department

2000 Acted as main contact for clients during due diligence phase of

live deals

Organized and maintained department library for complex Morgan

Stanley equity transactions

Facilitated meetings with senior management and potential buyers,

and offsite client visits

Education

1994 New York University

Completed seminar on Investment Banking

1991 Fashion Institute of Technology

Bachelor of Science in Merchandising Management

Skills

Microsoft Office, Alacra, Bloomberg, Business Objects,

Dreamweaver, Factiva, HTML, Infor CRM, Epiphany, NetMeeting, Skire

Unifier

Activities

Volunteer with New York Cares to serve food to the homeless, paint

public schools, and teach yoga to autistic children

Led fund raising drive for Morgan Stanley Children's Hospital

Contact this candidate