Customer Service Sales
Resume:
Anna Britt Smith
**.********@*****.***
Apex, NC 27502
EDUCATION: Meredith College, Raleigh, NC, May 2009
Bachelor of Arts, English, Minor in Professional Writing
RELEVANT COURSEWORK:
? Graphic Design ? Marketing
? Research Theory ? Campus
Publications
? Professional Writing ? Web Design
and Management
EXPERIENCE:
Lowe's Home Improvement February 2010 to Present
Cashier/Customer Service
? Assist customers in a quick and efficient check out
? Cross-trained between customer service and returns
? Ability to handle customer complaints as well as questions and
problems in a timely manner.
Accent Urgent Care, Cary N.C. June 2009 to October 2009
Front Desk
? Greet and assist patients in a timely manner by verifying their
insurance and entering in their patient information into Centricity.
? Answer phone calls quickly and efficiently while assisting walk-in
patients.
? File medical records as well as fax requested records to other
medical offices.
Western Wake Tennis Association, Cary, N.C. December 2008 to May
2009
Website Maintenance
? Working with various Board members to complete projects for various
pages of the site.
? Able to complete projects efficiently within a short time span.
? Using knowledge of HTML code to fix glitches on pages.
The Meredith Herald, Raleigh N.C. August 2007 to May 2009
Staff Writer
? Develop topic for the week and distribute staff assignments.
? Write clean articles with an unbiased opinion.
? Experience writing different types of articles such as
editorials and feature
articles.
PCG Scientifics, BLD Science, Garner, N.C. May 2008 to August 2008
Intern, Marketing Department
? Work with Excel to organize product information in order to upload
to the
company website.
? Able to work with company deadlines to have a full product line
ready for sales.
? Use of outside sales sources such as Amazon.com to market products.
Contact this candidate