Quality Assurance Administrative Assistant
Resume:
Elva Trujillo
Lewisville, TX *5056
E-mail: ****.********@*****.***
Summary
A current L-clearance holder and Management Information Systems
professional with experience at two national laboratories seeking
employment opportunities in the Information Management or Information
Technology field. Strengths in software testing, debugging and
development, quality assurance documentation, administration, project
management, multi-tasking, communication, training, records management,
database management,, web application tools, and utilization of
information system tools to improve efficiency, effectiveness and
productivity. A bi-lingual (English and Spanish) problem solver who is
self-motivated, organized, and thrives on learning new skills.
Skills and Certifications
Software - Technical proficiency in the testing and debugging of software.
Application Development and support experience in Visual Studio, VB and
ASP.Net. Database development and support in Access and SQL Server 2005 and
2008. Microsoft Certificate of Completion in Implementing and Maintaining a
2005 SQL Server Database.
Management Information Skills - database design and development, flow
diagram design, database query design, internet security, automating paper
processes.
Project Management and Collaboration - Ability to work on several contracts
and projects in parallel, assistance in project management, collaborate
with numerous groups on complex projects.
Quality Assurance - Experience in software quality assurance documentation.
Experience in records management, analyzing quality of documents, audit of
software and comparison of polices and processes.
Administration - Implementation of polices and processes to improve
efficiency and effectiveness, capital equipment tracking, dealing with
Official Use Only (OUO) and Unclassified Controlled Nuclear Information
(UCNI) information. Discretion in regards to sensitive materials and
topics. Some experience in capital project budgeting and procurement.
Coordination, Training and Communication Skills - Excellent oral and
written communication skills that includes organizing team meetings and
events, holding training sessions, and writing technical documents, user's
guides and training manuals. Past experience in human resources, personnel
training and qualification.
Employment Experience
Miratek @ Sandia National Laboratories
03/2009-Present
Junior Level Programmer
. Test software for inaccuracy and provide feedback to senior level
programmers to ensure the quality of the product before deployment
. Provide software maintenance support to customers using excellent
phone skills and prompt follow-up.
. Participated in the development of software applications for Emergency
Ops, Safety Basis and Nuclear Facilities using VB and asp.net in order
to improve the efficiency of the paper-based process
. Assisted in technical documentation in support of Safety Basis to
ensure Software Quality Assurance
. Assisted in developing processes for Safety Basis and Emergency
Operations, including flow diagrams
. Participating and assisting in coordination of large software project,
developing web application for the Unreviewed Safety Question (USQ)
process.
. Experience with Microsoft SQL Server 2005 and 2008, Visual Studio
2008, Visio, graphics software. Advanced experience in PowerPoint,
Word, Excel, Access.
. Familiar with Project Management and multi-tasking through working on
multiple projects with tight deadlines
. Assisted in implementation of software
. Create training documentation and User's Guides for new software
programs
Sandia National Laboratories
10/2007-03/2009
Student Intern
. Participated on team to develop a web application for required
training using Access and asp.net. This process will improve overall
efficiency of the training system.
. Tested software for inaccuracy and provide feedback to senior level
programmers to ensure the quality of the product before deployment
. Provided software maintenance support to customers using excellent
phone skills and prompt follow-up.
. Maintained user privileges, user updates and entered electronic
records for Engineering Support training website. Tracked and
monitored training documents which increased customer accessibility to
needed documents.
. Organized and input training group documents into records system.
. Assisted in tracking personnel qualifications and training
. Proposed and implemented modifications to binder numbering system for
training documents to better identify document content and increase
efficiency and effectiveness of the system.
New Mexico Association for Home & Hospice Care (NMAHHC) 07/2005-
10/2007
Administrative Assistant
. Modified menu choices on website to include sub-menus to be more
organized and user friendly. Updated CEU conference information and
Home & Hospice directory on organization's website.
. Maintained membership database which served as the main communication
resource for association members.
. Created networked folder system which improved the organization and
accessibility of hundreds of existing documents.
. Coordinated four conferences annually which included marketing
materials, registration, and conference evaluations.
New Mexico Center for Nursing Excellence (NMCNE)
06/2006-10/2007
Administrative Assistant
. Coordinated the communication for approximately 250 nominations and
entered information into Excel database for 23 Excellence in Nursing
awards, requiring confidentiality and discretion.
. Maintained overall nomination database for award solicitation.
Cancer Research Facility
08/2004-06/2005
Student Advanced Level
Answer 4 line phones, file and organize documents
Los Alamos National Laboratory, Los Alamos, NM
06/2002-08/2005
Undergraduate Student Intern
Provided Desktop Support (PC) which included general troubleshooting, and
the installation of hardware/software. Maintained group records in
database.
. Tracked capital equipment going to salvage.
. Scheduled meetings and processed timecards.
Education
Bachelors of Business Administration, Management Information Systems
University of New Mexico, Albuquerque, New Mexico
December 2008
Management Information Systems Projects
Business Programming Fundamentals- Utilized HTML, Java Script and C#
to personally create MyCityLeisure.com to promote local events which
attracted ads from Google and Tickets.com.
Database Management-Ran queries in Microsoft Access using SQL. Created
fictitious pharmaceutical company, which monitored patient
prescriptions using relational tables (ERD models).
Information Systems Security- Completed 4 lab practicum's including
how to develop secure internet communication including breaking
passwords, packet sniffing, and encryption.
Community Service
UNM- Volunteer Services
12/2005-01/2008
. Provided childcare for a single mother of two children. Age five and
fourteen. Fourteen year old is handicapped.
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